Cookie Expressions

★★★★☆
  • 325 Abbott Road

    Buffalo, NY 14220

    Map & Directions
  • 716-824-0228

About Cookie Expressions

Categories
Hours
Monday - Friday ... 10am - 7pm Saturday ... 10am - 4pm Sunday ... Closed

Food

Food
More choices in Buffalo:
Resultset_next

Wonder Bread Bakery Outlet

4120 11th St Rock Island, IL

Resultset_next

Rock Island Country Market

2252 24th St Rock Island, IL

3.5 4
Hi! Sign in to let us know how Cookie Expressions was?
Write a Review
.

TOTALLY DISSATISFIED!!!! I tried to send my nephew a cookie bouquet to school for his 13th birthday, was told this WOULDN'T be a problem, charged extra for delivery because it wasn't their day to deliver to that particular area only to be called 1 1/2 hours after the delivery was scheduled to be told there was a delay and it didn't happen. I had to give an alternate address for the delivery to be made.
The cookie bouquet was finally delivered but the whole idea of the surprise at school was completely ruined!!
After complaining via phone and email, I was given just a partial refund. The owner or manager chose to refund the delivery charge. What a joke!!
I will NEVER trust COOKIE EXPRESSIONS again to deliver anything on time or to where I actually want the delivery to go, infact, I wouldn't even order from them nor would I recommend them to anyone else. Not a good way to practice business, as far as I am concerned.

1
★☆☆☆☆

TOTALLY DISSATISFIED!!!! I tried to send my nephew a cookie bouquet to school for his 13th birthday, was told this WOULDN'T be a problem, charged extra for delivery because it wasn't their day to deliver to that particular area only to be called 1 1/2 hours after the delivery was scheduled to be told there was a delay and it didn't happen. I had to give an alternate address for the delivery to be made.
The cookie bouquet was finally delivered but the whole idea of the surprise at school was completely ruined!!
After complaining via phone and email, I was given just a partial refund. The owner or manager chose to refund the delivery charge. What a joke!!
I will NEVER trust COOKIE EXPRESSIONS again to deliver anything on time or to where I actually want the delivery to go, infact, I wouldn't even order from them nor would I recommend them to anyone else. Not a good way to practice business, as far as I am concerned.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Nice alternative gift for men. Cookies are always fresh. Didn't like the fact I couldn't redeem my on line coupon when I called my order in over the phone. They wouldn't accept a fax and I had to drop the coupon off at the store. Placing my order over the phone was the whole idea so I didn't have waste a trip to the store. Don't believe that was good customer service on their part.

3
★★★☆☆

Nice alternative gift for men. Cookies are always fresh. Didn't like the fact I couldn't redeem my on line coupon when I called my order in over the phone. They wouldn't accept a fax and I had to drop the coupon off at the store. Placing my order over the phone was the whole idea so I didn't have waste a trip to the store. Don't believe that was good customer service on their part.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My daughter celebrated a birthday recently. She had hinted that she would love another COOKIE EXPRESSION BOUQUET, which I've done in the past. NO BRAINER!. EASY GIFT. However my daughter had changed her employment and there was a question as to where the actual gift was delivered since she did not receive it in the time frame offered.

One call took care of it all. Turns out the gift was delivered and signed for by a staff member. However because of our inquiry a second bouquet was sent to our home. Not necessary because a call telling me who signed for this was all that was needed. They went above and beyond. And their cookies ROCK.

Don't even think about going anywhere else. This is the place for fantastic everything.

5
★★★★★

My daughter celebrated a birthday recently. She had hinted that she would love another COOKIE EXPRESSION BOUQUET, which I've done in the past. NO BRAINER!. EASY GIFT. However my daughter had changed her employment and there was a question as to where the actual gift was delivered since she did not receive it in the time frame offered.

One call took care of it all. Turns out the gift was delivered and signed for by a staff member. However because of our inquiry a second bouquet was sent to our home. Not necessary because a call telling me who signed for this was all that was needed. They went above and beyond. And their cookies ROCK.

Don't even think about going anywhere else. This is the place for fantastic everything.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love this place. If you are tired of sending flowers then send cookies. The cookies are made fresh and taste great according to everyone that I have sent them to! They have many choices of gifts to choose from. I would check them out!

5
★★★★★

I love this place. If you are tired of sending flowers then send cookies. The cookies are made fresh and taste great according to everyone that I have sent them to! They have many choices of gifts to choose from. I would check them out!

Was this review helpful to you?
Ratings_icons Ratings_icons

More about Cookie Expressions

Since 1948, Park Edge Sweet Shoppe has been providing fine chocolates to the Buffalo and Western New York area. In addition to many local favorites, they are known for the unique shape of their Sponge Candy. In February of 2013, sisters Anna Hartog and Maggie Mulvaney were thrilled to bring the local favorite Cookie Expressions into the shop. Keeping the recipes and traditions of the original Park Edge Sweet Shoppe and Cookie Expressions, we are excited to offer even more delicious treats! Whether it is cookies or sponge candy, you get the best! The sponge candy is all handmade in small batches using traditional methods. All of our cookies are baked fresh daily using only the best ingredients. This ensures customers get the rich, luscious flavor they expect and deserve.

 

Wait, you're the expert.

If you've been to or used Cookie Expressions, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review