Brooklyn Medical Group Pc

★★★☆☆

About Brooklyn Medical Group Pc

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Health & Medical

Health & Medical
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1015 Grace Rd NW Arab, AL

3.0 2
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This place must have the worst receptionists in this area. They have actually managed to lose record of appoitnments i have made. The ladies who work at the desk are often ery rude and often just treat you like walking money bags or something. They only seem to care whether you have to pay co-pay or not and insurance paper work. The doctor, the one time i did get to meet him out of several attempts, was fairly nice. If he ever forces his staff to go to some sort of humanizing school, i'll go back to him.

3
★★★☆☆

This place must have the worst receptionists in this area. They have actually managed to lose record of appoitnments i have made. The ladies who work at the desk are often ery rude and often just treat you like walking money bags or something. They only seem to care whether you have to pay co-pay or not and insurance paper work. The doctor, the one time i did get to meet him out of several attempts, was fairly nice. If he ever forces his staff to go to some sort of humanizing school, i'll go back to him.

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I liked this doctor who I brought my kids to for a while after I moved. He is patient and understanding and I have no problem with him at all. I don't like some of the people who work at the location. Since it is kind of large, I didn't feel like complaining. More than twice I would call in and make an appointment and would be dissapointed. One time the doctor had already left, which is why they Should call and tell me that. Another time when I got there they had no record of me calling or the appointment. And when I asked the secretary how long I would have to wait, she was rude and said that there were at least eleven ahead of me. This is after I had made an appointment by phone which they had no record of. I was treated like a walk in. I just left. I have switched doctors because of the rude and unorganized staff.

3
★★★☆☆

I liked this doctor who I brought my kids to for a while after I moved. He is patient and understanding and I have no problem with him at all. I don't like some of the people who work at the location. Since it is kind of large, I didn't feel like complaining. More than twice I would call in and make an appointment and would be dissapointed. One time the doctor had already left, which is why they Should call and tell me that. Another time when I got there they had no record of me calling or the appointment. And when I asked the secretary how long I would have to wait, she was rude and said that there were at least eleven ahead of me. This is after I had made an appointment by phone which they had no record of. I was treated like a walk in. I just left. I have switched doctors because of the rude and unorganized staff.

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