Metro Mattress

★☆☆☆☆
  • 408 Elmira Rd

    Ithaca, NY 14850

    Map & Directions
  • 607-272-0001

About Metro Mattress

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Details
Hours
Sun 10am-7pm, Mon-Sat 10am-9pm

Home & Garden

Home & Garden
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This is the second time I went to this store. But it was no different than the first, incredibly pushy salespeople who had zero patience. After I told them to back off and let us review mattresses on our own they yelled at us "we are wasting our time". Awful, awful interactions. These people are unschooled, dodgy and overpriced. Skip this place and go to Sam Peters in Danby who will deliver free to Ithaca area.

0
★☆☆☆☆

This is the second time I went to this store. But it was no different than the first, incredibly pushy salespeople who had zero patience. After I told them to back off and let us review mattresses on our own they yelled at us "we are wasting our time". Awful, awful interactions. These people are unschooled, dodgy and overpriced. Skip this place and go to Sam Peters in Danby who will deliver free to Ithaca area.

Pros: none

Cons: awful approach, pushy, rude, yelling

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After a miserable experience there, I asked around at work and found several other people who described any interaction with that store as "a nightmare." Sales people are incredibly pushy, the only thing that matters (apparently) is the commission and the sale, and they prey on customers not knowing much about mattresses to sell them one quick while they are in the store (before they get a chance to think about it). They will not sell you what you want, but instead what they want to sell you. And don't take my word for it...

NYS attorney general's office:
www.oag.state.ny.us /media_center /2005 /mar /mar14a_05.html

Please, don't waste your time going there. Although you may get lucky, odds are it will ruin your day.

0
★☆☆☆☆

After a miserable experience there, I asked around at work and found several other people who described any interaction with that store as "a nightmare." Sales people are incredibly pushy, the only thing that matters (apparently) is the commission and the sale, and they prey on customers not knowing much about mattresses to sell them one quick while they are in the store (before they get a chance to think about it). They will not sell you what you want, but instead what they want to sell you. And don't take my word for it...

NYS attorney general's office:
www.oag.state.ny.us /media_center /2005 /mar /mar14a_05.html

Please, don't waste your time going there. Although you may get lucky, odds are it will ruin your day.

Pros: If you get lucky, you might only overpay for a mattress by a little

Cons: sales people, store layout, prices, everything is designed to exploit customers

 

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