Very clean and welll ist reception area, exam rooms were clean and the employees are all genuinely concerned about the animals. The doctors were very helpful and encouraged us to ask questions and made me feel that they had no problem with me calling them after hours with any questions. The receptionist was also extremely knowledgable which was great, she answered sevewral questions while we waited for an available doctor
PROS: good service
CONS: a bit expensive
Brought 'Geddy', an outdoor cat, into Island Park Animal Hospital in early July after he sustained an injury to his right hind leg. I also wanted him to be neutered and receive some basic vaccinations. Dr. Ratner did a fine a job of diagnosing the likely cause of injury (bite near the leg's middle joint), which she treated with an antibiotic given intravenously. The neutering and vaccinations went flawlessly as well, and Geddy was back home within a day. Since then, he has been getting around noticeably better and is back to his old self.
Worth noting: Dr. Ratner earned my respect by avoiding recommending costly procedures that would've been of little or no benefit to my pet. Less scrupulous vets I had gone to in the past tried doing that, and I resented it. Ironically, the fact that Dr. Ratner didn't try to sell me on anything not necessary is one of the main reasons I will return to her with my other pets.
Also worth noting: Dani, the vet's assistant, is tremendous! Nice young woman who does her job well, is very patient and has compassion for the animals and their owners.