One Stop Laundry

★☆☆☆☆

About One Stop Laundry

Personal Services

Personal Services
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92 Greenwich Ave New York, NY

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104 W 17th St New York, NY

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I sent my laundry out to be done, first time ever, and not only did I find bleach marks on at least 11 items of clothing (I keep discovering new bleach spots as I pull my cleaned items out for wear) but I also lost a pair of dress pants and my boyfriend lost several pairs of socks! When my boyfriend brought this to the attention of the manager, he said that if it were their fault, it would have ended on several items of clothing, not just the 3 items that were brought to the store. Come on now, a bleach spot is a bleach spot, whether it's on 3 items or 20, I don't even own a bottle of bleach! Either way, they agreed to "dye" the bleach stains on my black jeans and my boyfriend considered his shirts a loss. They said they'd keep an eye out for my pants but they're only willing to pay $8 for my $80 dress pants! All in all, I have to buy a new wardrobe because One Stop Laundry has ruined and lost the clothing I wear most often.

I've had my shirts at a dry cleaner lost before and I have received my money back in full. I don't see why One Stop would not extend the same kind of courtesy. So if you intend on keeping your clothing and not having to go shopping to replace your items then don't go here. You'll end up with a several $100.00 lost and barely a sorry.

0
★☆☆☆☆

I sent my laundry out to be done, first time ever, and not only did I find bleach marks on at least 11 items of clothing (I keep discovering new bleach spots as I pull my cleaned items out for wear) but I also lost a pair of dress pants and my boyfriend lost several pairs of socks! When my boyfriend brought this to the attention of the manager, he said that if it were their fault, it would have ended on several items of clothing, not just the 3 items that were brought to the store. Come on now, a bleach spot is a bleach spot, whether it's on 3 items or 20, I don't even own a bottle of bleach! Either way, they agreed to "dye" the bleach stains on my black jeans and my boyfriend considered his shirts a loss. They said they'd keep an eye out for my pants but they're only willing to pay $8 for my $80 dress pants! All in all, I have to buy a new wardrobe because One Stop Laundry has ruined and lost the clothing I wear most often.

I've had my shirts at a dry cleaner lost before and I have received my money back in full. I don't see why One Stop would not extend the same kind of courtesy. So if you intend on keeping your clothing and not having to go shopping to replace your items then don't go here. You'll end up with a several $100.00 lost and barely a sorry.

Cons: BLEACH SPOTS, customers are to blame, LOST CLOTHING, poor policy on reimbursements

.

Dude, you just have to get it together - how can you not even have a website ??

0
★☆☆☆☆

Dude, you just have to get it together - how can you not even have a website ??

 

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