Juvenex Spa

The juvenex spa is a wonderful experience. I have been getting treatments at the spa for over a year now and they are always very polite, courteous, and always very professional. I receive facial with kim and she is wonderful! I am always, and I means always, looking forward to my next apointment for a very satisfying experience, no matter what it is, they do it the best

Pros: Good facial

Posted 04/29/09

I've been going to Juvenex for years, and have always found the facility to be clean, attendants to be helpful and services to be top rate. I was there yesterday and had a wonderful time. I've been to some of the top spas in NYC and not had services as good as those at Juvenex.

Hard to understand some of the negative comments listed here. To say that the attendants don't speak a word of English is an exaggeration, and if the smell of Korean food bothers you, it's probably best not to go to a spa on a block that has about 25 restaurants!

Pros: good service, beautiful surroundings

Cons: a little pricey

Posted 04/02/09

My co-worker and I needed a spa day but we work until 9:30 at night. We found Juvenex via Google search, and we almost went to Aura Spa around the corner because we saw the Juvenex entry way, which was less than pleasing to the eye. We chose Juvenex because it offered more amenities at a better price, and the women on the phone at Juvenex was so polite and professional, we said, "Well...let's just walk in and take a look. We can always turn around and leave."

So in the middle of dirty Koreatown, you enter a shady-looking building, but you go up five floors and walk into a beautiful oasis of dark wood floors, stone and green tiled walls and soaking tubs full of bobbing limes. There's a stone sauna cave and a steam igloo. The staff wears collared white polos and offers tea and fruit. They help you with your robes and offer a standard of service you thought was lost in New York. Don't let its location fool you into thinking it's a happy-ending sort of business. It's professional, comfortable, open late, and the price beats what other New York spas offer. I hesitate to write a review because I kind of want to keep this little spot a secret, but our experience was great and Juvenex deserves the praise.

Pros: Clean, beautiful facilities. Comfortable and accommodating.

Cons: Store front would make you think it's a happy-ending spa.

Posted 03/25/09

My brows have never looked better!!! kim is a genius with wax and tweezers. What a good experience! kim began with a consultation in front of the mirror to discuss exactly what she was about to do and how she envisions my eyebrows .Thank you !!!

Posted 01/13/09

My best friend and I went for massages and facials in celebration of my birthday. It was, perhaps, the best gift ever. They made a mistake booking our massages, so we shared a room...but it was no big deal. The massage was fabulous, the facial was fabulous, and the igloos were awesome...wish we had gotten there even earlier to spend more time in the steam "igloo". I don't know what other reviewers are referring to in terms of "dirty" conditions et al. The spa was awesome, very clean...beautiful in fact. The locker room was pristine...and it was completely comfortable with regards to changing and showering. All in all it was a great experience, I slept through part of my massage and most of my facial, but judged by how luminous my skin was, I can certainly attest that it was an awesome facial and a spectacular, very relaxing massage. Can't wait to book our next appointments, we are thinking of making this a monthly excursion. Great Experience.

Pros: ambience

Cons: n.a.

Posted 12/30/08

I have really sensitive skin (rosacea, sun sensitive), so I was worried, but they did a great job. I wasn't that red afterward. My brown spots and freckles are either totally gone or very light now, so I'm going back for the recommended .kam very knowledgable about skin.

Cons: Beautiful Spa

Posted 12/09/08

Recently had facial with kim at juvenex and it was the best facial I have ever had. She is knowledgeable, gentle, and truly a joy to be around. Unlike other facials I have had,kim never once criticized my skincare methods everything specifically to me. I will definetely be back.

Posted 10/21/08

I felt like I was so rushed from point to point. The sauna was amazing..really really hot. I would have enjoyed going back in and out a few more times but I was rushed to the next thing. I ended up sneaking back in there post massage but I felt like I was getting the evil eye (especially after I snagged a second towel?gasp!). The body scrub area would have been great if I was the only one in there. However, I was laying...naked...on a plastic table next to another woman. I'm modest so this was very shocking for me (fortunately I brought my bathing suit bottoms just in case they didnt provide anything). A simple sheet barrier would have been perfect. My massage started out nice. The beds have a heating pad which is a nice bonus. I was put in a room that was set up for a couples massage so my bed was within touching distance to the other one. Thirty minutes into my massage (when I was relaxed for the first time all day), someone came into the room, asked my masseuse if she could use the other bed because they were double booked. She asked me if it would be ok. I said ok first but then started to stress about having another stranger so close to my bed. I ended up telling the masseuse they need to wait. Awkward again. Oh and the music skipped the entire hour. Overall it was far from relaxing and I won?t go back. It?s too bad. It has potential but overall falling short.

Pros: sauna

Cons: overall lack of spa knowledge

Posted 10/12/08

i had the best, non-invasive facial by kem and a terrific massage by Linda. loved the whole experience and will be back.

Pros: great massage and facial

Cons: none

Posted 09/22/08

I went here with a couple girlfriends the other night. It was sort of a last minute thing but it was so worth it! As it was later we all wore our swimsuits, which I've heard from my friend you can wear even if you come during the day. We soaked in their cold tub, then the hot LEMON tub (amazing!) then the warm GINSENG tub. We had some fresh fruit, we lounged in the hot Jade Igloo sauna and then went back to the tubs again! After a while of this we indulged in our massages and they were FANTASTIC! My muscles were ready to be relaxed and they ended the massage with a scalp/head massage which was unexpected and very appreciated. All in all- it's a little more pricey but they have so much more to offer than most spas in NYC. While the employees aren't super chatty- I enjoyed that here. It was about the services, not about talking. They also have lots of details like the fresh fruit and tea, free toothbrushes, etc... basically I thought it was one of the best massage experiences I've ever had in the city!

Pros: very unique services and lots of EXTRAS

Cons: have to go through the lobby to get there- but it's so worth it!

Posted 07/26/08

My mom and I went to the spa and had a fabulous experience. From the minute you enter the elevator door it's soothing! From the art to the services offered, it is an amazing place to get away from the world and relax! Everybody deserves to be treated! We had facials and massages in a package i think it is the basic purification. A few weeks after we went, we had family in town, and we surprised them with a girls day at the spa! They treat you like gold! It is an awesome gift for someone! Even men!! My mom took my stepdad for his first spa experience at night , and he can't wait to go back!! Overall, it is way past a 10 in my book!!

Pros: Best Massage & Facials, good prices, gift certificates

Posted 06/29/08

My best friend and I went to Juvenex for my birthday after I have spent hours researching for spas that were affordable and offered good packages. I tried to find a spa that had a package will full services, and almost no spas I found had good prices for a facial and sauna use, except for Juvenex. So we decided to go! I received the Basic Beautification Program and she got the Thalasso therapy Body contouring wrap. We both used all of the Jade Journey Facilities and we were not rushed AT ALL. We were given wonderful service, and were given fresh fruit and water and towels whenever needed.

Nothing was broken on our visit. The showers, steam room, dry sauna, and hot tubs were all working perfectly. We spent an hour in and out of the saunas and hot tub when we were called in for our specialty treatment. I had Joyce, and I felt relaxed the entire time. If you have troubled skin then I would not choose this facial, as a previous poster mentioned. I don't consider this a medical inclined facial, it was for pampering and stress relief, which is exactly what I was looking for.

After my facial, which was OVER an hour long (yey!) I went to have more fresh fruit and wait for my friend. To end it all off we went in the Baked Clay sauna which was so relaxing.

My only one complaint would be the receptionist who had us signed up for the wrong packages, and I was charged the wrong amount so she had to charge me again. I didn't feel like she was all too "with it", but we got it straightened out.

I do not have tons of money, and I was not expecting to be pampered, but for the price of the services, what I received was fantastic.

Pros: Price, Packages, Facilities

Cons: Receptionist?

Posted 06/24/08

Wonderful service, friendly staff and the BEST massage I have ever received in my life. My therapist Linsey worked out kinks that no one has been able to get in the past. Great Massage.

Pros: Beautiful Spa

Posted 06/21/08

If you want to pay $125 for someone rub different creams on your face for an hour, this is the place for you. I have been getting facials since I was 16 years old (I'm now 34) for my oily, problemed, acne-prone skin. This was one of the most useless facials I have ever gotten.I been here before with the other esthetician,she is very nice and professional,but this time i gets the old korean lady.When half the facial was over and virtually no extractions had been done, I asked the facialist why not and she told me that it was bad for my skin type and that she would "explain later." She proceeded to give me nothing more than a face massage for the whole time -- something that is horrible for oily skin as it just encourages more oil production and the massage is very rough and not relax,make my skin painfull and sore.This is the horrible facial on my life.

Pros: None

Cons: Dirty, rushed, too rough with facial,unprofessional

Posted 06/13/08

When I got there, I was surprised to find that the spa was tucked away in a kind-of run-down looking building. The lobby is claustrophobic and dirty and although it seems as the elevator doesn't work, it does, and moves at a snail's pace. The receptionists, fortunately, weren't nasty, as other reviews have indicated. Maybe the staff have been reading all the reviews and are trying harder now! Payment was discussed upfront. I decided to take care of the tip instead of waiting to be heckled on my way out, as some other reviewers have mentioned. didn't have to wait at all, which was great. It was 95 degrees out and the AC was out, which wasn't great. They were flexible about changing my pre-scheduled warm rock therapy massage into the energy balancing therapy massage, and even offered to make it 75 minutes instead of 60, since I had already paid. They say that it's no pressure to take a shower or get into the pool before the massage, but by the amount of times they ask, it seems clear that they want you to do it (in a disposable bathing suit they offer, or your own), which felt a little pushy to me. I just wanted to enjoy my massage and go about my day. I traded my shoes for used flip-flops, which felt a bit weird. Throughout the spa, you can smell the restaurants below, which is distracting. I thought I'd smell soothing scented candles and such. My masseuse was great, though. She was very professional and knew what she was doing. But the room was close to the elevators. I could hear the elevator bell, people coming in and out, other guests, and the staff talking, despite the calming music playing in the room. A few times during the massage, people came into the room to ask the masseuse a question, as I was wearing my underwear and a towel. So, if this'll be your 1st massage, don't expect to be modest! Also, the spa was pretty small. Might go back once more, but I'm still looking for a better place.

Pros: Open 24 hours, convenient mid-town location, great masseuers

Cons: Used flip-flops, high $$ for a less than stellar atmosphere

Posted 06/06/08

I went in for a body scrub and a massage, when i was getting the scrub I was placed towards the back in a opened and very cold room near the back door and to make matters worse some other lady keeped opening the back door to throw away buckets of water!!! i went in during the winter time by the way. it was noisy and cold! I finally had enough and told the lady to move me somewhere else. the lady DIDNT SPEAK ENGLISH! so after many hand signals and gestures eventually with salt all over i walked over to a closed warmer room. after my scrub i walked out of the room and to my surprise there was a man sitting over by the bar area looking right at me and was talking to one of the employees. i went in during the day were it's WOMEN ONLY !!! luckly i was wearing a robe. I asked to use the steam iglo room and was told it was broken and out of service. so I went in the sauna and was sadly RUSHED out of it. this was just not a relaxing experience AT ALL. the massage was ok, i've had better ones to be honest. and they were also pretty rude when asking to leave a tip! MUCH PROFESSIONALISM needs to be applied. i would NOT recommend or ever go back here again!

Posted 04/25/08

Excellent customer service! In a place like manhattan, where customer service is hard to find, this place stands out. I will not be going anywhere else. I had a facial and a body wrap done. The facials are amazing here, and the body wrap was good. Their saunas are amazing like I have never seen before (that is what they are known for)I am taking acne medication and they took that into consideration and completely customized my facial. It's a day later and my skin feels very good. Thank you Juvenex!

Pros: Jade Igloo Sauna, Chinese med. steam room, Beautiful Spa

Cons: None

Posted 04/06/08

This spa is absolutley wonderful. I have recently went there for a session for a Vitamin c facial and eyebrow perfection the special Package, i have to say Joyce the facialist was wonderful. The girl at the front desk Eva was her name she was so helpful, and cheerful she does a great job keeping the clients happy. Also the spa was clean and just relaxing i would recommend anyone who is just looking to get away. Juvenex spa thanks alot !!! im going to bring my husband here for a WONDERFUL SUPRISE the menus rocks for the Reasonable prices.

Pros: Great ambiance and services,fantastic facial

Cons: room too bright

Posted 04/06/08

I fully recommend getting a facial at Juvenex spa. Everyone was so nice there, and my facialist Joyce was amazing. I left there glowing and not red at all, even though my skin is usually pretty sensitive. I will definitely be going back.

Pros: amazing facial,caring staff,relaxing

Cons: changing area,musiz

Posted 04/06/08

I went here for a couple's massage with my husband. Firstly, the changing area is wierd -- men and women awkwardly getting changed in front of each other because noone's told them about the lone changing room. Second, the front staff is surly, but I expect that 's because of the neighborhood -- it felt like they were concerned about thugs coming in.

The massage itself was the worst massage I ever head. The woman clearly had no idea how to massage and moved from one area to the next and back again without any expertise. When she didn't know what to massage, she'd rearrange the towels on my back again and again. She even tossed the oil dispenser on my legs so it would be easier for her to reach. I actually stopped her in the middle becuase it was unbearably bad!!! And I love a massage!

On the upside, the manager was accomodating and gave me a gift certificate (which i'll never use). Clearly, the "masseuse" I had must have been a fill-in -- there's no way she had ever massaged anything more than a cat's back.

With all the fantastic places in this city for a massage, I'd go elsewhere. It's a wierd place.

Posted 03/23/08

Me and a friend were very excited to go to this spa after looking at the site. Let me just make a list of things you should know about before going.
First of all, the lights are too bright, if you're going to relax, they could at least have a clue about the atmosphere. As soon as we were starting to get relaxed in the sauna or steam room, the staff would tell us to keep moving so that we could have our scrubs. I felt like we were in spa boot camp! Also, the management really need to be more aware of when customers are talking too loudly about their problems, and to put away their cell phones. SPAS SHOULD BE CELL PHONE AND LOUD-MOUTH FREE!!! that's why we go to them! We actually needed to go into the meditation room after our massages in order to get some peace and quiet. Anyway, this would be a nice place to go, but they need to get their act together and be a bit more professional. One more note, after we spent a few hundred dollars for a couple of hours, someone asked us at the door for more money to cover the tips - I think we both left a bit more stressed then when we went in:(

Pros: Body scrub

Cons: Lighting, noise, feeing rushed

Posted 03/22/08

First visit was ok, the space was totally unexpected. Upon arrival we were greeted by the receptionist. she was not rude but not so welcoming, I was told to have a seat a fill out a spa aggreement. The receptionist had a problem with finding my booked appt, when she found it; she uttered the spa package I requested to herself but it was loud enough for anyone in that area to here. That made me fill a little uncomfortable. she should of known that by my name and appointed time.
being that I purchased a package, I expected to be told what time services start, but the rep had no idea; It is suppose to be communicated at the door or by the spa rep. My experience from working at top firms it is very important to be organized make sure clients are comfortable most of all privacy. (the key to more spending) Not meaning to be a sticklier, If I pay my hard earn money especially over 400 or 500 dollars, I expect to be treated warmly and welcomed. I asked for water had to ask twice,also ask about the dark room to get a quick 15 before we get on the road. In which all spas I attended you don't have to ask you can just go in to relax after services. the staff member I asked, didn't know what to tell me, she had to come back to me twice to give me an answer.
As of sevice, Penny was sweet and she did a awesome job, she reminds me of one of the spa staff in LA. Services is great but hospitality is definitley in question! before I left I was not sure about tip, but while waiting for the elevator the spa rep said brazenly, Are you going to give the ladys a tip for you services? Instantly, I thought what a lack of etiquette, professionalism! There are ways to ask for tips. I also, thought about the occurances during the visit then about the wonderful job by penny. perhaps I was off she had nothing to do with management
Would I go there again? maybe late 4 service only.
Pros: 24hr spa, great massage/scrub
Cons: Unorganized, some staff not friendly, broken shower, no privacy.

Pros: 24hr spa, great massage/scrub

Cons: Unorganized, some staff not friendly, broken shower, no privacy.

Posted 02/15/08

I wouldn't recommend this establishment. I took my girl friend there for her b-day; when she got there they told her that her gift card was empty, and they were extremely rude to her. She decided to call me and find out what was the situation then again the front desk girl was so rude she hanged up on me. Long story short after 45mns they finally found her on their record. The worse thing is she was extremely disappointed of her experience.

Pros: Extremely rude front desk girl

Posted 02/09/08

The first time i went to juvanex.....what an experience. My boyfriend and i and 3 other couples enjoyed a relaxing atmosphere at 4:30 in the morning after a long night of partying. It was great and private and like i said before very relaxing and this is before the 1hour massage. The 1 hour massage was very theraputic and just amazing....dont forget to enjoy the igloo it was fun and relaxing. I would recomend to anyone, couples or just a day with the girls. Maria

Posted 01/30/08

Arrived a few minutes early and was given a great cup of fresh made hot tea. We were shown the locker area and I thought I was going to die, steam room, jacuzzi, Igloo sauna, everything. Massage was great and very relaxing. We then spent 30 minutes at the pools, wow. They almost lost me as a client for taking so long to 'upgrade' them. I mean Juvenex was just not the same without the pools. But I must say they did a good job. they get my approval. Then we went in for facials and it was just great, I had mine done with Natalie, and it was so relaxing. Great Spa, we met a woman who was staying in a hotel next door and she was at the spa for 3 days in a row, she loved it.

Posted 12/12/07

I DO NOT recommend Juvenex spa. Here are some reasons why: 1. 4 out of the 5 showers I could see were broken. 2 were missing knobs. Poor lighting in shower area. 2. No designated dressing rooms. We actually had to wait each time for a facility room to become available. 3. Staff talking loudly all the time - basically loud, non-stop chatter that can be heard inside the facility rooms. Not relaxing at all. 4. Most of the staff does not speak English - asking for a glass of water can be a big deal. One person has to go get another person who can speak. 5. Chaotic and disorganized. Even though there were so many staff members hanging around (not doing much) the spa bath still overflowed - a customer had to make them aware becuase nobody was watching it. From beginning to end it was an unsettling experience. Does not even come close to what you imagine from seeing the ad in the paper.

Posted 12/01/07

I've been to several massage places, and each has been a positive experience, but I must say that the Massage Therapy has at Juvenex Spa has given me the most complete feeling of both "massage" and "therapy". They do a wonderful job of having you leave feeling totally refreshed and somehow "healthier" and more envigorated than when you went in. For a truly professional and caring experience, you can't beat Juvenex. Everyone is a friendly and attentive to your needs and dedicated to making your experience special, I appreciate that. Not to mention they have the best sauna, the Jade Igloo.

Posted 10/04/07

Just to echo what the previous reviewer wrote, this is not the best time to visit Juvenex. The spa is heavily under reconstruction, and though they haven't dropped the prices at all, if you visit today you'll find that the steam room isn't working, the soaking tubs have been ripped apart (it's not just that they aren't filled with water, the tiles have literally been ripped off, showing the bare concrete underneath), the countertop where they serve water and tea is broken, and some of the shower stalls don't have knobs so you can turn the water on and off. The sauna is still working and the services all seem to be available, but there are a hundred spas where you can sit in a sauna and get a massage. The reason you came to Juvenex was because of the wonderful facility, and that wonderful facility just isn't there now. I don't know when or if this will change, but if it matters to you you should call first before coming.

Also, some previous posters have commented on the lack of privacy, and it's true. During co-ed hours especially you need to be prepared that there will be both men and women there, and with just one shower area and one changing area, all the fancy choreography in the world won't keep one from getting an eyeful of the other. The staff tries to enforce the swimsuits-must-be-worn rule, but who showers with a swimsuit on, and even if you do, standing in the shower area you have a straight view into the bodyscrub tables, where at the very most people cover the necessaries with a tiny handtowel and more commonly it's all hanging out. If you're shy about such things, this is not the spa for you.

There are some good things about Juvenex, including the fact that it's open 24 hours and that if you go as a couple you're allowed to stay together rather than being segregated into separate "Women's" and "Men's" facilities...but until the renovations currently underway are finished, you'll feel like you're trying to relax on a construction site.

Pros: Once was a very nice facility

Cons: Currently it's a wreck

Posted 08/20/07

My mother and I went to the Juvenex spa in search of a relaxing afternoon . We had checked the facilities on the website, all of which looked like exactly what we were hoping for.
When we arrived at the spa, we paid for our massage and facial and went to use the tubs, sauna and steam room before our appointments. The sandals we were given to wear had not been cleaned (and in fact when we left, my mom asked a staff member if they wanted to put them somewhere to clean and she just motioned for us to replace them for the next person to wear), and my mother's robe had a hole in it. The showers, as noted by other reviewers, were very dark, making it hard to figure out how to turn them off and on as well as to figure out what each of the products provided were for. We were ushered into the steam room and sauna before I asked about the tubs, which was the main reason we had chosen to go to Juvenex, only to be told, unapologetically, that they were broken. After going in the steam room, I asked about them again, noting that we came there specically to use the tubs, and were offered the jacuzzi instead. After thinking about it for a minute more, we decided that since we had come for the full experience, and were only going to be able to use the same facilities I get from my local YMCA, that we would leave. It wasn't until we were fully dressed that the front desk staff told us that they wouldn't refund our money, and that we would be charged 50 DOLLARS A PERSON for taking a shower and sitting in the sauna for 5 minutes. We then figured we were there and since they were unaccomodating we would go ahead with our massage. The massages were good, Penny and Kay, did a great job. Afterwards they served us melon and tea at a counter, which we noticed was not just cracked, but had a large piece missing, which left a sharp and jagged edge, extremely dangerous . This was an stressful spa experience, highly unrecommended.

Pros: the massage

Cons: inhospitable staff, unsanitary conditions, not upfront about facilites.

Posted 08/19/07

On June29,2007 had good body scrub mitten feels so good ,body wash was relaxing but told the woman the water was to hot for my skin. hair washing was very good conditoning was good and the body massage really felt good.and the face wash with cumcumbers felt good would go back again real soon and the girl who did me was lucy .very professional place

Posted 07/02/07

This place has it all! I've sampled many spas and massage places in NY area over the years, and none of them have compared to Juvenex. I became a loyal customer after only one visit based on the quality of massage and the excellent service I received by most of the staff members. I recently had a waxing done around my neck and back area I couldn't be happier! They offer a free use of the spas and saunas which is very relaxing and good. I also stop in there for full body massages (which are fantastic!) when that week's workouts have put a hurting on me. This is a unique place that caters only to women, but let men in after 7 which could be better cause sometimes I would need a massage the morning after a long weekend.

Pros: Personable staff, high quality services, very nice saunas

Posted 06/25/07

Juvenex is my Sanctuary in the City. I received a gift certificate for an Enhanced Purification Package and had absolutely no idea what to expect. I felt a sincere interest in my needs when I called to schedule and was warmly welcomed when I arrived in this amazing day spa. Words cannot describe my experience. Juvenex Spa is a beautiful sanctuary hidden from the bustle of the city. My fango mud facial and massage were incredible. I feel as if I have been bathed in beautiful aromas and healing energy. I have never seen a sauna like the Igloo cave sauna. It takes you away! I very highly recommend Juvenex.

Pros: Great Customer Servic, Great Therapists, Great Cave Sauana

Cons: None, None, and None

Posted 06/03/07

Great Spa! Great service! Great Decor. Always a wonderful experience. I highly recommend Juvenex Spa.

Pros: serene, peaceful

Posted 05/12/07

What a fabulous, beautiful, and very relaxing spa! When you walk in, it feels like a place of serenity. My boyfriend and I had been there for the Romantic couples getaway package last valantine's. We went for the same package again. They had added Chakra Chromo therapy which i admit i know nothing about. I once read a book on chakras but cant remember how it works. Now, i can tell from experience that the changing of the water colors not only looks cool and great, it somehow makes you feel more relaxed and comfortable. It is a nice improvement to the package and we appreciate the fact that they did not up the price on us. All together a very nice, romantic experience. I would definitely recommend this place!

Pros: Romantic spa package, open 24/7, walk ins okay

Posted 05/03/07

Very relaxing/peaceful ambiance, totally unlike other spas. The sauna igloo is awsome. I tried the Vitamin-C facial, which I can see improving my skin already. My most recent visit included a massage, which I loved, and am already looking forward to the next time.

Pros: Relaxing environment, Friendly staff, Excellent results

Cons: Too far from NJ

Posted 05/02/07

I went to juvenex for the spa package. I went to the igloo and pool for twenty minutes. The water in the pool was very hot and the steam room was crazy! After that they put you on a table and start scrubbing you like crazy. She was not GENTLE at all but all my dirt came off! Then she washed your hair and you shower and go!
DON'T GO THERE IT'S OVERPRICED AND PAINFUL!

Pros: NONE

Cons: EVERYTHING

Posted 04/30/07

Not only was I very impressed with the amazing facial I had, I was also impressed with the spa itself. The decor is beautiful. It makes you feel like you've entered a place that prides itself on how it makes you feel as a customer. The attention to detail can't be missed. My facial was excellent. Heidi has really good hands and I was so relaxed after. My skin has never looked so good.
The staff were very knowledgeable and friendly. A highly recommended experience!

Posted 04/26/07

I read the reviews here with great fascination because Juvenex was truly a bizarre experience for me and I was dying to hear what other people had to say about it.
I tried to keep an open mind about the style of their techniques, as it is a Korean spa. But the lack of upkeep and the lack of high-quality products just lead me to believe that this was a beautful spa with quality service a long time ago. Management must have gotten incredibly cheap over the years and just didn't want to spend the money for maintenance of the spa + spa-quality products.
Upon entering the spa, I found the place to be like another world: a very earthy ambiance and a big cave off to the left (which turned out to be the sauna). But upon closer inspection I couldn't help but to notice that the tiles in this place are in dire need of recaulking, there are cracks + dirt between the tiles not only in the entryway but throughout the spa.
I took a shower first. There was no lighting in the community shower area at all, just what little daylight was shining through the skylight. This struck me as odd, and given the deterioration of the rest of this place I couldn't help but to imagine what kind of mold and mildew was hiding between the cracks of those shower tiles, that I wasn't able to see.
I'm not a prima donna, but when I go to a spa I expect it to be immaculate and well lit!
After being hustled around a bit, from sauna to steam room to yet another shower, confused (as other users here have mentioned) I ended up getting scrubbed down by Linda with a scratchy glove (which I fear was used on previous clients and not washed) Even worse, I was scrubbed with soap that looked just like a bar of Ivory soap! (I think a previous reviewier mentioned this too) Then she gave me a full body massage, probably the nicest part of the experience.
All in all, definitely wouldn't go back here. Not worth the $. I want nice products and a clean atmosphere.

Pros: Unique, Korean style day spa

Cons: Not very sanitary, the products they use are nothing special

Posted 04/15/07

I went to Juvenex with my girlfriends yesterday for "spa day" and it was wonderful. We were greeted by the staff and given a tour of the facilities and then proceeded to the changing area. We soaked in the hot tub scented with sake and fresh lemons. From there we went to the steam sauna room which was my favorite part of the day! We were invigorated by the aromatherapy surrounding us. The dry sauna igloo is also a real treat! From there we each were scrubbed down till our skin was baby soft and then our hair was deep-conditioned. The massage was relaxing and theraputic. My therapist worked on all the knots and even focused on loosing up the joints in my arms and legs, which was a pleasant surprise. As for the massage room, I would have preferred it to be a little darker, but other than that it was perfect! We were then served tea and fresh fruit and lounged around in our spa robes for the rest of the afternoon. What was really nice was that there was a room with hair-brushes and dryers so that we could leave the spa looking perfect! There was no rushing and the spa itself was not crowded or too noisy. This place is a must try for a "mini-vacation".

Pros: Clean, quiet, tranquil

Posted 04/02/07

Juvenex in Midtown separates itself from all the rest. Your 100% satisfaction is the only goal here. If you need it, it is there...Skin Care, Microdermabrasion, Silky Smooth purification packages, Therapeutic Massage, Body Treatments. The spa is beautiful and provides a tranquil environment with amenities you will not see anywhere else like the Jade Igloo, Detox room, soaking tubs. If you are looking for that spa that has it all while being taken away with total uninterrupted pleasure, you have found you destination!

Pros: Jade Igloo, Professional Staff, Open Late

Posted 03/30/07

I have been to this SPA several times and each time the exp. only gets better. From their staff to service, the SPA is TOP NOTCH.

I highly recommend this SPA and the prices are very competitive as well.

Enjoy!

Pros: so many to list

Cons: What cons?

Posted 03/21/07

This is a wonderful full service Spa that I would highly recommend. I recently had a half day full indulgence package and will be back again. It's a great place to experience a full day at the spa...they have so many services to choose from. I would recommend this Spa to anyone looking to be pampered. Thy are open 24/7 and I saved close to $50 by using the Citysearch special as I was there on a Tuesday. Go there, you will love it.

Pros: 4 women only, open 24/7, Quality service

Posted 03/16/07

Just heavenly. The best massage/Scrub I've ever had... plus a really great all-around 'spa experience.' They've got all the special little touches covered. Highly recommended.

Pros: Attention to detail,Friendly Staff

Posted 03/10/07

I was in New York for a few days of R&R and visited Juvenex for a massage and facial. Lisa was my massage therapist and she was totally awesome! Also got a great facial with Natalia. Staff is super friendly and not pretentious. It's a short cab ride or nice stroll from the hectic scene of time square where I stayed, but that's what I loved about it!! I live in Los Angeles and have tried many spas, but this is a new favorite. I'll definitely go again when i'm in town. Thanks Girls! Oh, and I love the fact that this is a WOMEN ONLY spa.

Pros: great service, friendly, good value, Beautiful Spa

Cons: Can't think of any

Posted 03/04/07

I work across the street from this place and saw the appealing sign on the sidewalk, so decided to try it for a massage after a long and hard work day. But the experience was the exact opposite of what I was hoping for. . . instead of unwinding, I left feeling frustrated, tense and quite sad. Upon arrival the front desk staff was utterly rude and unhelpful to me - yet, they were incredible kind and helpful to a pair of girls (who were very well-dressed and obviously there to spend, spend, spend - so of course they would cater to them over me - funny how that works out). The management staff were all very loud and disorganized, and kind of "shoved" me around the place, never really pointing out what I was supposed to do when, and acted as if I was the biggest idiot on the planet for not knowing to go into the steam room after my shower. I sat there for a good 15 minutes after my shower, in plain view, management whizzing past, and no one said a word to me or even looked my way. Finally, I was able to get into the massage room with Lisa (who was the only good thing about this experience, her massage technique was lovely). However, 10 minutes into the massage the door opened and Lisa and another were talking very loudly to each other, then 10 minutes after that, the rudest manager of all (I don't know her name but she was just plain horrible) came in, and very loudly asked me if I was "awake!" I was almost asleep. . . but I groggily managed a "Yes," and then she told me very bluntly that they "put me in the wrong room" and that I would "have to move right then." So, mid-massage, I had to get up, wrap myself up in towels, and move down the hall to another room. No apologies. No explanation. When I was checking out, that same manager barely acknowledged my existence, I had to ask her the same question 4 times before she muttered a snippy, rude answer, which prompted a smug giggle from another manager. I felt like the biggest idiot. Please don't go here.

Pros: Lisa, the Massage Therapist

Cons: Everything Else

Posted 03/01/07

This place is a lot of fun. My girlfriend and I had a massage and a body scrub and both were top notch. Lots of people bash this place for not being as private as most high end spas in the city, but that's the charm of this place. Its not a traditional spa, its a funky korean spa in korea town. If you're uptight, don't come here. If you're up for a unique spa experience, definately check it out. Professional treatments. Unique set up. Lots of fun.

Pros: lax atmosphere, funky setup, good massage

Cons: 2 of 3 tubs not in use

Posted 02/21/07

this was my first time experience with a spa, me and my girlfriend both mothers needed a day to ourselves this spa experience was awesome more than we expected. i found this place online on arriving we met OLGA who greeted us and give us a tour of the facility . we totaly enjoyed the whole experience from the saun to hot stone massage it completely relaxed our total self.
i would reccommed this spa to any new moms looking for some ME TIME!

Pros: best massage ever

Posted 02/20/07

I have been to 2 comparable spas, Juvenex is VERY GOOD but not if you prefer complete privacy.
i went for Basic Couples package and my girl loved it.
as you read in other reviews, hardly any privacy except for Jacuzzi room and massage.

Pros: Decor, ambience

Cons: limited privacy

Posted 02/18/07

My husband and i went to juvenex on valentines day and it was the best valentines present i have gotten,my husband both the couples package for $600 and it was worth every penny,the service was great ,first when we got there was greeted by a beautiful smiling young lady by the name of wanita and she took care of us for the 5hrs we were there even when we had to wait for about an half hour for our massage because it was so busy she alway smile and offer us fruits,tea,champayne,water and took us too a low temperture sauna.the massage was the best the scrub was the best ......TO SUM IT UP IT WAS THE BEST EXPERIENCE AND SPA I HAVE EVER BEEN TO.
THANK YOU WANITA AND JUVENEX FOR A WONDERFUL VALENTINES NIGHT.

Pros: 4 THUMPS UP

Posted 02/15/07

I made an appointment for a brow wax. Having read on the website it was 30 minutes long, I was expecting someone to take time and shape my brows. Now when I called they said yes we will be shaping them. Upon arrival I sat down and the woman asked how I wanted them done. Now I think she should be telling me what will look best on me. She waxed and 10 minutes later I was done. Paid $40 for this. RIDICULOUS! She did nothing more than anywhere else I could have paid $8 for. I could not believe that other people go there and pay for this service. It was my first and last experience there. It's close to where I work and I was looking for a place to go to regularly but this place will most definitely NOT make the cut!!

Posted 01/30/07