Gene worked with me to select a Fujitsu heat pump system for my country home. He spent much time aiding me to select a system and optimize its placement. The installation was performed in a timely manner with attention to detail and cleanliness. The system developed a problem about a month after installation and ceased to function. Gene worked with Fujitsu to diagnose the problem, make a repair to get the unit back into service and then, on his own initiative, later replaced a part to assure that the problem was completely addressed.
Heat pump systems have limited application under extreme cold conditions. Gene carefully explained such limitations and the energy efficiency and comfort benefits of the system under conditions from moderate cold conditions in winter/spring/fall to hot conditions in during summers.
My view on contractors, similar to doctors, is that you can't just hire someone, let them make all the choices for you, and then be upset if you don't get what you want. For heating systems, balancing cost and performance is critical, and this is a decision that the home owner must make. Gene didn't present himself as the resident expert, but instead worked with me to arrive at an optimal solution based on his knowledge and my research and stated expectations.
i had a problem with my boiler and knoth put a new one in for me. the man jeremy was very knowledgable and easy to deal with. He and the other man did a great insallation job and i reccomend them any day. Finally somebody that knows what they are doing and do an excellent job.
DO NOT EVER HIRE THIS COMPANY!!!!!!!!!! I bought a 220 year old house that this Gene Knoth and I guess his "company" had to come into to dewinterize the house for closing. He busted the guts to the sink in the upstairs bathroom busted the vintage porcelaine on the bathtub fixture handle and toilet handle, didn't even fix the main floor shower and other plumbing issues in the basement. Any leaks were supposed to be fixed and they weren't! There were leaks all over the place and this man had the nerve to charge over 3K for the work-I have the receipts. Do not EVER hire this man because I am paying over 3K to fix the mess he created that could have ruined my house. What a loser!!!! What goes around comes around harder......I don't even want to give this man one star, he doesn't deserve it at all.
I've never had a negative experience with Knoth Heating. They responded promptly when I called. The staff was courteous and helpful. They installed a System 2000 for me last winter, and I realized significant savings on my oil bill in just a couple of months! I would easily recommend Knoth to anyone with plumbing or heating concerns.
Knoth plumbing is run by a knowledgeable plumber, but he does not do the work. He instead hires lackies who are incompetant , slow, and untrained. He charges 75.00 per hour for the work which if done by a real plumber going at experienced speed would be fair. He overcharges, has to re-dowork two and three times. And then blames the customer..
I would avoid this company at all costs.
Knoth installed a heating system at my house and told me I would save money on fuel and all kinds of praise about (energy kinetics system 2000) turns out the first winter this heating system used twice the amount of fuel I previously used with my old furnace and my house was always cold when I called gene knoth to complain he simply gave me excuses saying that my house was not properly insulated I was appalled and told him it was very well insulated but the furnace he sold me was crap he kept trying to pass the blame on me finally I called real professionals and they explained to me what the problem was gene knoth never bother looking at what kind of heat was in my house and sold me a under powered furnace NO DO NOT CALL KNOTH
I also done the mistake of hire Gene Knoth to install a sink and a water heater. The workers that were sent to my house were no plumbers but a MOVER and a CARPENTER that Gene Knoth hired and suddenly were instant plumbers they took 6 hours to install a pedestal sink and the water lines were reversed and the sink mounted lose to the wall with simple Sheetrock screws the sink came off the wall and the water heater Gene Knoth installed was not placed properly the went was leaking toxic fumes in my house and the water heater used more gas then the old one when I called Gene Knoth and complained about the problem he gave me a song and dance and tried to charge me what he called a (displacement fee) of $400 plus he tried to charge me for the repairs that he made. NO do not call Knoth if you do you will not get real plumbers but a bunch of amateurs and get a bill that is outrageous plus extra hidden charges