Walker Brothers Co Funeral Inc

★★★☆☆
  • 15 West Ave

    Spencerport, NY 14559

    Map & Directions
  • 585-352-1500

About Walker Brothers Co Funeral Inc

Hours
M-F 8am-5pm

Personal Services

Personal Services
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I was searching for contact information on making burial arrangements at Walker Funeral Home, when I came across this article written by Nicol W. I happened to be at this service & this is the reason I'm going back to this Funeral Home. They handled everything with complete class & went above and beyond the call of duty. I have never heard a mortician speak so eloquently and respectful at the cemetery. I also believe I saw the referenced incident with Nicol W. There were many people at this service for the deceased. I believe there were 2 small prayer services conducted by the Legionaires and the Volunteer Fireman back to back and anyone who knows anything about these services they have protocols. This person complaining, who was asked three different times by two different morticians what to do and why they were being asked to do it, as was I; to stay in line for the general public. This person was the person making the disturbance and making inappropriate comments to people about these circumstances to other people in line, not the mortician. I remember this because a few of us commented to each other about it. Then I saw the mortician and this person having a private conversation in another part of the funeral home, very professional in my account. I don't often do this but when I see unjust comments from someone who obviously has no experience directing events like this should probably go back to working at Burger King!

5
★★★★★

I was searching for contact information on making burial arrangements at Walker Funeral Home, when I came across this article written by Nicol W. I happened to be at this service & this is the reason I'm going back to this Funeral Home. They handled everything with complete class & went above and beyond the call of duty. I have never heard a mortician speak so eloquently and respectful at the cemetery. I also believe I saw the referenced incident with Nicol W. There were many people at this service for the deceased. I believe there were 2 small prayer services conducted by the Legionaires and the Volunteer Fireman back to back and anyone who knows anything about these services they have protocols. This person complaining, who was asked three different times by two different morticians what to do and why they were being asked to do it, as was I; to stay in line for the general public. This person was the person making the disturbance and making inappropriate comments to people about these circumstances to other people in line, not the mortician. I remember this because a few of us commented to each other about it. Then I saw the mortician and this person having a private conversation in another part of the funeral home, very professional in my account. I don't often do this but when I see unjust comments from someone who obviously has no experience directing events like this should probably go back to working at Burger King!

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I just returned from my Uncle's visitation. There was a large crowd gathered at the beginning of the visitation time noted in the newspaper obit, mostly firefighters, and we waited for them to go on in. There were two rooms and we followed them into one. A man said that if we were not with the firefighters we should go to the other room. So we went to the back of that line. The rooms adjoined and the firefighters were in formation. The priest entered and began a prayer service. Everyone stepped forward, out of line and joined in. As it ended, we were not sure where to go. No director to be found. Everyone was confused and asking. The line was forming from two directions. Then the owner literally ran across the floor to prevent us from walking up to the family. He loudly told us in a rude voice that the line was back THERE. Now there were about forty people in line. For the third time we went to the back of the line. He complained loudly about all the people going the wrong way. He never guided anyone anywhere. We asked where we were supposed to go. When others continued to go the wrong way, he did nothing. There was no guestbook to sign, at least not visibly, either. Shouldn't a funeral director quietly "direct" folks where to go and be respectful to all family in time of grief? I addressed him after finally paying my respects and told him that I was offended. No yelling, only respectful conversation. He said he can't control what all those people do. Uh, yes, that IS his job. I said again that I felt offended by his rude manner. He said, "Good, I am glad that I did." I was STUNNED and shocked. This man does not know me. He most certainly knows my parents and grandparents. After eight members of my family have used the services I can guarantee that (up to me) there will not be a ninth. I was appalled, stunned and left with a feeling that this man should retire immediately. When you are GLAD to offend the relative of the deceased there is something really, really wrong.

1
★☆☆☆☆

I just returned from my Uncle's visitation. There was a large crowd gathered at the beginning of the visitation time noted in the newspaper obit, mostly firefighters, and we waited for them to go on in. There were two rooms and we followed them into one. A man said that if we were not with the firefighters we should go to the other room. So we went to the back of that line. The rooms adjoined and the firefighters were in formation. The priest entered and began a prayer service. Everyone stepped forward, out of line and joined in. As it ended, we were not sure where to go. No director to be found. Everyone was confused and asking. The line was forming from two directions. Then the owner literally ran across the floor to prevent us from walking up to the family. He loudly told us in a rude voice that the line was back THERE. Now there were about forty people in line. For the third time we went to the back of the line. He complained loudly about all the people going the wrong way. He never guided anyone anywhere. We asked where we were supposed to go. When others continued to go the wrong way, he did nothing. There was no guestbook to sign, at least not visibly, either. Shouldn't a funeral director quietly "direct" folks where to go and be respectful to all family in time of grief? I addressed him after finally paying my respects and told him that I was offended. No yelling, only respectful conversation. He said he can't control what all those people do. Uh, yes, that IS his job. I said again that I felt offended by his rude manner. He said, "Good, I am glad that I did." I was STUNNED and shocked. This man does not know me. He most certainly knows my parents and grandparents. After eight members of my family have used the services I can guarantee that (up to me) there will not be a ninth. I was appalled, stunned and left with a feeling that this man should retire immediately. When you are GLAD to offend the relative of the deceased there is something really, really wrong.

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More about Walker Brothers Co Funeral Inc

Walker Brothers has been serving Spencerport, Churchville and the surrounding communities since 1873. Our goal is to provide meaningful, personal funeral ceremonies. These reflections will help recall the fond memories you enjoyed and will cherish forever.

 

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