Cornell's Jewelers

★★★★☆
  • 3100 Monroe Ave

    Rochester, NY 14618

    Map & Directions
  • 585-264-0100

About Cornell's Jewelers

Hours
mon 10:00 - 18:00; tue 10:00 - 20:30; wed 10:00 - 18:00; thu 10:00 - 20:30; fri 10:00 - 18:00; sat 10:00 - 17:30

Wholesalers

Wholesalers
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About two years ago I decided to ask my then girlfriend to be my wife, I knew the basic ring she wanted but I also wanted her to be part of the experience so that I could make sure she would love the ring that is the symbol of our love. I

3
★★★★★

About two years ago I decided to ask my then girlfriend to be my wife, I knew the basic ring she wanted but I also wanted her to be part of the experience so that I could make sure she would love the ring that is the symbol of our love. I

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Cornell's Jewelers holds a special place in my life! The incredible staff of Cornell's Jewelers worked for several months with my husband to create and customize my dream engagement ring! I had no idea what to expect, but I knew when I saw

3
★★★★★

Cornell's Jewelers holds a special place in my life! The incredible staff of Cornell's Jewelers worked for several months with my husband to create and customize my dream engagement ring! I had no idea what to expect, but I knew when I saw

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I entered Cornells because the chain on my Rosary broke. As soon as I entered the door I was someone behind the counter who had the typical jewelry magnifying glass and tools but before I could get to her a female sales agent stepped in

3
★★★★★

I entered Cornells because the chain on my Rosary broke. As soon as I entered the door I was someone behind the counter who had the typical jewelry magnifying glass and tools but before I could get to her a female sales agent stepped in

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So my new fiance Julie wrote a review about Cornells yesterday. When she told me she did last night i figured I should as well. The long story short, I could not have been any happier with the way we were treated at Cornells, if i remember right the first time we went in we had just come from working out and probably looking back looked pretty grubby. But never the less we were treated like we were wearing a suit and tie; people asking if we wanted water, or coffee, taking our coats just great customer service from the moment we walked in until the day I picked up the ring. I really figured that Cornells would be way out of my budget, but they were able to find the exact look i wanted and were cheaper than the mall stores and way cheaper then Manns across the street (they treated me like dirt because i must not have looked wealthy enough). I just cant say enough about Cornells and how nice they treated me, the owner even gave me a few tips on proposing and how to make it special. Thank you Cornells you have a friend for life.

2
★★★★★

So my new fiance Julie wrote a review about Cornells yesterday. When she told me she did last night i figured I should as well. The long story short, I could not have been any happier with the way we were treated at Cornells, if i remember right the first time we went in we had just come from working out and probably looking back looked pretty grubby. But never the less we were treated like we were wearing a suit and tie; people asking if we wanted water, or coffee, taking our coats just great customer service from the moment we walked in until the day I picked up the ring. I really figured that Cornells would be way out of my budget, but they were able to find the exact look i wanted and were cheaper than the mall stores and way cheaper then Manns across the street (they treated me like dirt because i must not have looked wealthy enough). I just cant say enough about Cornells and how nice they treated me, the owner even gave me a few tips on proposing and how to make it special. Thank you Cornells you have a friend for life.

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So 3 weeks ago my boyfriend and I went in to Cornell's to look at engagement rings thinking we could not afford anything in there store, but would get a good idea of what we would look for at a lower price store. Boy were we wrong, we were taken upstairs by a very nice young women and given a full presentation and shown all the things to look for while buying a diamond, no pressure just giving us the facts. And the facts are Cornell's was able to find a ring we could afford and looked amazing. We left and i was surprised that the women didn't put any pressure on us to buy now, just handed me her card and said if i had any questions she would be happy to help me in any way. Well my boyfriend proposed to me this morning and told me he had been working with the sales women for the last two weeks and she even helped him plan his proposal. I never write reviews but i was so blown away at the service at Cornell's jewelers that i had to. They now have two more customers for life.

2
★★★★★

So 3 weeks ago my boyfriend and I went in to Cornell's to look at engagement rings thinking we could not afford anything in there store, but would get a good idea of what we would look for at a lower price store. Boy were we wrong, we were taken upstairs by a very nice young women and given a full presentation and shown all the things to look for while buying a diamond, no pressure just giving us the facts. And the facts are Cornell's was able to find a ring we could afford and looked amazing. We left and i was surprised that the women didn't put any pressure on us to buy now, just handed me her card and said if i had any questions she would be happy to help me in any way. Well my boyfriend proposed to me this morning and told me he had been working with the sales women for the last two weeks and she even helped him plan his proposal. I never write reviews but i was so blown away at the service at Cornell's jewelers that i had to. They now have two more customers for life.

.

So 3 weeks ago my boyfriend and I went in to Cornell's to look at engagement rings thinking we could not afford anything in there store, but would get a good idea of what we would look for at a lower price store. Boy were we wrong, we were taken upstairs by a very nice young women and given a full presentation and shown all the things to look for while buying a diamond, no pressure just giving us the facts. And the facts are Cornell's was able to find a ring we could afford and looked amazing. We left and i was surprised that the women didn't put any pressure on us to buy now, just handed me her card and said if i had any questions she would be happy to help me in any way. Well my boyfriend proposed to me this morning and told me he had been working with the sales women for the last two weeks and she even helped him plan his proposal. I never write reviews but i was so blown away at the service at Cornell's jewelers that i had to. They now have two more customers for life.

5
★★★★★

So 3 weeks ago my boyfriend and I went in to Cornell's to look at engagement rings thinking we could not afford anything in there store, but would get a good idea of what we would look for at a lower price store. Boy were we wrong, we were taken upstairs by a very nice young women and given a full presentation and shown all the things to look for while buying a diamond, no pressure just giving us the facts. And the facts are Cornell's was able to find a ring we could afford and looked amazing. We left and i was surprised that the women didn't put any pressure on us to buy now, just handed me her card and said if i had any questions she would be happy to help me in any way. Well my boyfriend proposed to me this morning and told me he had been working with the sales women for the last two weeks and she even helped him plan his proposal. I never write reviews but i was so blown away at the service at Cornell's jewelers that i had to. They now have two more customers for life.

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At Cornell's Jewelers, customer service is very important to me, as relationship building is the basis of our business. In response to the spoiled birthday surprise, I take responsibility and apologize for this unfortunate situation. Unfortunately, I unintentionally sent a birthday card to this customer before her birthday. Since then, contact was made with the customer and efforts were made to make amends for my error.I am very sorry that I have caused such a disappointing experience; this was never my intention.Sincerely,The guilty salesperson that feels terrible

1
★☆☆☆☆

At Cornell's Jewelers, customer service is very important to me, as relationship building is the basis of our business. In response to the spoiled birthday surprise, I take responsibility and apologize for this unfortunate situation. Unfortunately, I unintentionally sent a birthday card to this customer before her birthday. Since then, contact was made with the customer and efforts were made to make amends for my error.I am very sorry that I have caused such a disappointing experience; this was never my intention.Sincerely,The guilty salesperson that feels terrible

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I love this jewelry store! The sales girls give you their undivided attention and make sure you find exactly what you are looking for. I go there to purchase John Hardy pieces.

4
★★★★☆

I love this jewelry store! The sales girls give you their undivided attention and make sure you find exactly what you are looking for. I go there to purchase John Hardy pieces.

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My mother's 70th birthday surprised was runined by Cornell's sending out a CARD to her BEFORE her birth date. We specifically asked nothing be sent to the house and were promised it would go into the computer. A full SIX DAYS before her birthday, a card arrived from the salesperson asking if "they could be of any other service" to her. This was to be a big surprise and they blew it. Don't doubt that this will be passed along to everyone we know. Unbelieveable.

1
★☆☆☆☆

My mother's 70th birthday surprised was runined by Cornell's sending out a CARD to her BEFORE her birth date. We specifically asked nothing be sent to the house and were promised it would go into the computer. A full SIX DAYS before her birthday, a card arrived from the salesperson asking if "they could be of any other service" to her. This was to be a big surprise and they blew it. Don't doubt that this will be passed along to everyone we know. Unbelieveable.

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0 out of 3 people found this review helpful.

.

Several years ago I was driving by Cornell's and decided to investigate. This resulted in the purchase of a stunning ring. Cornell's became my destination for quality jewelry in a wide range of prices. Personal attention is their specialty and I have never felt "pressured" to buy. Whether purchasing for myself or for someone else Cornell's always seems to have the perfect selection. I have been fortunate to have Linda Cohen assist me. She knows my tastes and quickly finds the perfect choice. When asked where I buy my jewelry, Cornell's is always the answer. I recommend them highly.

5
★★★★★

Several years ago I was driving by Cornell's and decided to investigate. This resulted in the purchase of a stunning ring. Cornell's became my destination for quality jewelry in a wide range of prices. Personal attention is their specialty and I have never felt "pressured" to buy. Whether purchasing for myself or for someone else Cornell's always seems to have the perfect selection. I have been fortunate to have Linda Cohen assist me. She knows my tastes and quickly finds the perfect choice. When asked where I buy my jewelry, Cornell's is always the answer. I recommend them highly.

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1 out of 1 people found this review helpful.

Message from Cornell's Jewelers

Cornell's Jewelers is Rochester's fine jewelry destination. Discover why we were named favorite retail store by the New York State Jewelers Association in 2007.

More about Cornell's Jewelers

Rochester's fine jewelry destination, Cornell's Jewelers is currently undergoing a multi-million dollar expansion, continuing unparalleled customer service, focused on the discerning client. A recipient of various industry awards, Cornellβ??s Jewelers is

 

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