Victoria's Secret

★★☆☆☆
  • 2333 Broadway

    New York, NY 10024

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BEWARE SHOPPERS:

When you purchase an item from online or in the catalogue, you are UNABLE to return it to the store. Even though they sell the same products and it's the same company. The product numbers do not match up from online and in store items, even for the exact same item. Therefore you will be forced to pay for shipping twice if you are unhappy with the product. This is not mentioned anywhere on the website when you purchase something. The woman at this store helping me didn't seem too interested in assisting a frustrated customer, and kept telling me that they couldn't help me get the VS ppl on the phone because they had to assist customers. I am a customer too, although no longer. Of course I am able to call some customer service number and get the run-a-round, but I felt that it would have been better to have a store manager call up and have them waive the shipping cost or something else to assuage my anger at the situation. A very negative experience.

DO NOT BUY FROM ONLINE UNLESS YOU WANT TO PAY SHIPPING AGAIN TO RETURN THE UWANTED ITEM.

Seriously, every other store accepts returns in the stores from catalogue or online orders. VS needs to get with it, and rethink their costumer service attitude.

0
★☆☆☆☆

BEWARE SHOPPERS:

When you purchase an item from online or in the catalogue, you are UNABLE to return it to the store. Even though they sell the same products and it's the same company. The product numbers do not match up from online and in store items, even for the exact same item. Therefore you will be forced to pay for shipping twice if you are unhappy with the product. This is not mentioned anywhere on the website when you purchase something. The woman at this store helping me didn't seem too interested in assisting a frustrated customer, and kept telling me that they couldn't help me get the VS ppl on the phone because they had to assist customers. I am a customer too, although no longer. Of course I am able to call some customer service number and get the run-a-round, but I felt that it would have been better to have a store manager call up and have them waive the shipping cost or something else to assuage my anger at the situation. A very negative experience.

DO NOT BUY FROM ONLINE UNLESS YOU WANT TO PAY SHIPPING AGAIN TO RETURN THE UWANTED ITEM.

Seriously, every other store accepts returns in the stores from catalogue or online orders. VS needs to get with it, and rethink their costumer service attitude.

Pros: Eh

Cons: Horrible costumer service and online return policy

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Victoria Secrets is simply over rated.

The quality on the pantys is definitely not GREAT. But a few bras do give you extra boost and support.

The marketing is great of course, pink pretty bags, ooh la la.
Women are buying more panties than necessary nowadays. Boosting the ecomony with thong purchases.

The prices are definitely High. But then again, intimate apparel manufacturing is very intricate.

Definitely a enticing experience shopping for undergarments with that lucky man of course. The atmosphere is very appealing. It makes you feel Sexy of course.

I only purchase VS undergarments during the semiannual sale. Cant resist my panty fetish!!

3
★★★☆☆

Victoria Secrets is simply over rated.

The quality on the pantys is definitely not GREAT. But a few bras do give you extra boost and support.

The marketing is great of course, pink pretty bags, ooh la la.
Women are buying more panties than necessary nowadays. Boosting the ecomony with thong purchases.

The prices are definitely High. But then again, intimate apparel manufacturing is very intricate.

Definitely a enticing experience shopping for undergarments with that lucky man of course. The atmosphere is very appealing. It makes you feel Sexy of course.

I only purchase VS undergarments during the semiannual sale. Cant resist my panty fetish!!

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You would think that a huge store full of nothing but lingerie and underwear would have at least ONE bra that you would even consider wearing, but no. Not Victoria's Secret. Their semi-annual sale is one of the most hideous events I have witnessed in a long time. All of the bras and underwear are supposedly organized by size, in big bins, but in the 32A bin, which I was scornfully directed to as soon as I walked in, contained only some of the largest (and ugliest) bras I've ever seen.

2
★★☆☆☆

You would think that a huge store full of nothing but lingerie and underwear would have at least ONE bra that you would even consider wearing, but no. Not Victoria's Secret. Their semi-annual sale is one of the most hideous events I have witnessed in a long time. All of the bras and underwear are supposedly organized by size, in big bins, but in the 32A bin, which I was scornfully directed to as soon as I walked in, contained only some of the largest (and ugliest) bras I've ever seen.

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