Euroluce Lighting

★★★★☆

About Euroluce Lighting

3.8571 98
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I am so happy that I found Bowery. I was just searching through google for some kitchen pendants for my island and came across their site. Their selection was huge. The layout was very user friendly and very easy to search through their tremendous catalog of items. When I called their customer service number a young lady helped me and was so polite and so nice.

5
★★★★★

I am so happy that I found Bowery. I was just searching through google for some kitchen pendants for my island and came across their site. Their selection was huge. The layout was very user friendly and very easy to search through their tremendous catalog of items. When I called their customer service number a young lady helped me and was so polite and so nice.

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sfirst7631
Rating 10/10 5/5
modified review posted Jan-25-2013

"Ive been an online shopper for over ten years. Ive never had a better experience than I did with Bowery. I called their toll free number to speak to a customer service rep because i had so many questions regarding my purchase( i bought over ten outdoor lights) and wanted to make sure I didnt make a mistake. Johanna spent over two hours with me personally answering all of m y questions and confirming del dates. She also gave me special prices which saved me over $800.00. I never even asked for different prices than their listed sale prices because they already were the lowest I found online. I Highly recommend them."

5
★★★★★

No Avatar
sfirst7631
Rating 10/10 5/5
modified review posted Jan-25-2013

"Ive been an online shopper for over ten years. Ive never had a better experience than I did with Bowery. I called their toll free number to speak to a customer service rep because i had so many questions regarding my purchase( i bought over ten outdoor lights) and wanted to make sure I didnt make a mistake. Johanna spent over two hours with me personally answering all of m y questions and confirming del dates. She also gave me special prices which saved me over $800.00. I never even asked for different prices than their listed sale prices because they already were the lowest I found online. I Highly recommend them."

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Bowery's website is amazing, tremendous selection and terrific customer service and support. My calls were returned promptly and customer service really went out of their way to make my shopping experience great.

5
★★★★★

Bowery's website is amazing, tremendous selection and terrific customer service and support. My calls were returned promptly and customer service really went out of their way to make my shopping experience great.

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Great service, even better prices, I could not have had a better shopping experience than I did at Bowery, Thank u Bowery!!!!

5
★★★★★

Great service, even better prices, I could not have had a better shopping experience than I did at Bowery, Thank u Bowery!!!!

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Great store, big selections and very good prices.

5
★★★★★

Great store, big selections and very good prices.

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The best lighting store in the tri state area. A complete pleasure to work with from start to finish, I will def spread the word and be back for future orders.

5
★★★★★

The best lighting store in the tri state area. A complete pleasure to work with from start to finish, I will def spread the word and be back for future orders.

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Very good experience. great customer service.

5
★★★★★

Very good experience. great customer service.

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Thank u Bowery (Tammy). Your service was superb!!!

5
★★★★★

Thank u Bowery (Tammy). Your service was superb!!!

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Five star review, I highly recomend Bowery, thanks.

5
★★★★★

Five star review, I highly recomend Bowery, thanks.

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1 out of 1 people found this review helpful.

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A perfect shopping time, great support and even better prices.

5
★★★★★

A perfect shopping time, great support and even better prices.

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1 out of 1 people found this review helpful.

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The perfect combination of customer service and prices. I highly recomend Bowery, they are real good.

5
★★★★★

The perfect combination of customer service and prices. I highly recomend Bowery, they are real good.

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1 out of 1 people found this review helpful.

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World class service and the best prices you can find on line. I still cant beleive how much money I saved on my home. Because of the savings I didnt expect i was able to a whole more on my home renovations, Bowery is the best, thank u.

5
★★★★★

World class service and the best prices you can find on line. I still cant beleive how much money I saved on my home. Because of the savings I didnt expect i was able to a whole more on my home renovations, Bowery is the best, thank u.

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First review Ive written. I had a great expereince and saved alot of money with Bowery, I couldn't be any happier.

5
★★★★★

First review Ive written. I had a great expereince and saved alot of money with Bowery, I couldn't be any happier.

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The best customer service you can ask for. I had a project on a very tight deadline I called customer service and placed my order after they verified stock and confirmed del dates for me.

5
★★★★★

The best customer service you can ask for. I had a project on a very tight deadline I called customer service and placed my order after they verified stock and confirmed del dates for me.

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Great selection and very easy to use. Del was fast and customer service was great to work with.

5
★★★★★

Great selection and very easy to use. Del was fast and customer service was great to work with.

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The best online shopping experience Ive ever had. customer service was superb and polite. I saved a small fortune (over $1500) with Bowery. They confirmed del for me and answered all of my questions . Five star experience.

5
★★★★★

The best online shopping experience Ive ever had. customer service was superb and polite. I saved a small fortune (over $1500) with Bowery. They confirmed del for me and answered all of my questions . Five star experience.

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Terrible customer service the lady on the phone was rude and could not answer my questions like were is my tracking number since they billed my card.they would not cancel my order, Jessica at customer service email was no help either she only responded once to my emails, then i was told she is out sick, seems like the standard answer with this company. if they are so big how come only one Customer service rep? i will be cancelling my order and disputing the credit card charges,.

1
★☆☆☆☆

Terrible customer service the lady on the phone was rude and could not answer my questions like were is my tracking number since they billed my card.they would not cancel my order, Jessica at customer service email was no help either she only responded once to my emails, then i was told she is out sick, seems like the standard answer with this company. if they are so big how come only one Customer service rep? i will be cancelling my order and disputing the credit card charges,.

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I found this company on line and had a great experience with them. Their customer service people were extremley helpful and patient with me. They also gave me special trade prices which were lower than their advertised sale prices on their site. Their listed sale prices were already the best I could find and they even beat them.

5
★★★★★

I found this company on line and had a great experience with them. Their customer service people were extremley helpful and patient with me. They also gave me special trade prices which were lower than their advertised sale prices on their site. Their listed sale prices were already the best I could find and they even beat them.

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I purchased a bunch of light fixtures for my home and am very glad that I bought them very Bowery. Their customer service is great and their prices were the lowest I could find on line.

5
★★★★★

I purchased a bunch of light fixtures for my home and am very glad that I bought them very Bowery. Their customer service is great and their prices were the lowest I could find on line.

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great store and even better website, it could not be any easier to use and save lots of money

5
★★★★★

great store and even better website, it could not be any easier to use and save lots of money

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the best customer service and sales people to work with by far on any type of large project you may have. I am a builder and never had a better experience than i did with bowery.

5
★★★★★

the best customer service and sales people to work with by far on any type of large project you may have. I am a builder and never had a better experience than i did with bowery.

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by far the best prices i could find online.

5
★★★★★

by far the best prices i could find online.

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I found Bowery and am grateful that i did. Their service was superb and their prices were amazing. Bill answered all of my tech questions about applications for each fixture i purchased and confirmed items del times when i placed my order. I could not be more pleased with my experience.

5
★★★★★

I found Bowery and am grateful that i did. Their service was superb and their prices were amazing. Bill answered all of my tech questions about applications for each fixture i purchased and confirmed items del times when i placed my order. I could not be more pleased with my experience.

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PLEASE BUY FROM THIS PLACE, THEY ARE THE BEST, SEE FOR YOURSELF. They have the best prices and customer service in the entire industry.

5
★★★★★

PLEASE BUY FROM THIS PLACE, THEY ARE THE BEST, SEE FOR YOURSELF. They have the best prices and customer service in the entire industry.

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The best lighting website i found. Their selection was tremendous and their prices were the lowest of anyone on line. Customer service was great they returned all of my calls the same day and they also confirmed del times as well.

5
★★★★★

The best lighting website i found. Their selection was tremendous and their prices were the lowest of anyone on line. Customer service was great they returned all of my calls the same day and they also confirmed del times as well.

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DO NOT PURCHASE FROM THIS PLACE. It took nearly 8 weeks for me to receive my order (after several phones calls were made), and the fan they sent me turned out to be defective. I have left nearly one dozen voice messages and sent off the equivalent amount of emails, and they have never once responded. A TOTAL SCAM MERCHANT....STAY AWAY....

1
★☆☆☆☆

DO NOT PURCHASE FROM THIS PLACE. It took nearly 8 weeks for me to receive my order (after several phones calls were made), and the fan they sent me turned out to be defective. I have left nearly one dozen voice messages and sent off the equivalent amount of emails, and they have never once responded. A TOTAL SCAM MERCHANT....STAY AWAY....

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Clearly the positive reviews are being written by their staff. We've had the same issue as all of the other negative reviews. They promised the lighting would be delivered within 14 days and each time we call, we either get a promise for a "call right back" or we get voice mail. Neither of which has led to resolution of our issue. WE WOULD NEVER USE BOWERY LIGHTING AGAIN - REGARDLESS OF HOW GOOD THEIR PRICES MAY BE (after all - it better be cheap since they don't actually send out the merchandise).

1
★☆☆☆☆

Clearly the positive reviews are being written by their staff. We've had the same issue as all of the other negative reviews. They promised the lighting would be delivered within 14 days and each time we call, we either get a promise for a "call right back" or we get voice mail. Neither of which has led to resolution of our issue. WE WOULD NEVER USE BOWERY LIGHTING AGAIN - REGARDLESS OF HOW GOOD THEIR PRICES MAY BE (after all - it better be cheap since they don't actually send out the merchandise).

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Worst customer service I have ever dealt with. Ordered a tiffany lighting fixture & the color I received was not as the item was depicted (Glass was purple, not cream!). I tried to return or exchange the moment I opened the box the day of delivery, but was informed that since I used a coupon code (offered on web page) that "all sales were final". Fine....but I didn't get the item I ordered!???? Stay away.

1
★☆☆☆☆

Worst customer service I have ever dealt with. Ordered a tiffany lighting fixture & the color I received was not as the item was depicted (Glass was purple, not cream!). I tried to return or exchange the moment I opened the box the day of delivery, but was informed that since I used a coupon code (offered on web page) that "all sales were final". Fine....but I didn't get the item I ordered!???? Stay away.

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Bowery was great and very easy to navigate and search for so many different lights. Their prices were the lowest online and del was fast. Customer service even called me to make sure everything was okay with my order after i already received it.

5
★★★★★

Bowery was great and very easy to navigate and search for so many different lights. Their prices were the lowest online and del was fast. Customer service even called me to make sure everything was okay with my order after i already received it.

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Bowery lights was by far the easiest company to work with regarding my housing renovation and at the same time they saved me over $2,500 on my dining room chandelier that i actually already received a price from somebody else online. The site was very user friendly to shop, the whole experience was great.

5
★★★★★

Bowery lights was by far the easiest company to work with regarding my housing renovation and at the same time they saved me over $2,500 on my dining room chandelier that i actually already received a price from somebody else online. The site was very user friendly to shop, the whole experience was great.

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Ive never written a review before until today because I feel like I have to share the great shopping experience I had with Bowery lights. I called their toll free number looking for something that I was told from a competitor was not in stock, I needed it for a specific date for my project to be complete. Lila spent about two hours looking for this particular light and was able to find it for me and have it del within 2 bus days. I am so grateful to Bowery for their service that it actually pushed me to write my first online reveiw.

5
★★★★★

Ive never written a review before until today because I feel like I have to share the great shopping experience I had with Bowery lights. I called their toll free number looking for something that I was told from a competitor was not in stock, I needed it for a specific date for my project to be complete. Lila spent about two hours looking for this particular light and was able to find it for me and have it del within 2 bus days. I am so grateful to Bowery for their service that it actually pushed me to write my first online reveiw.

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I am a customer of Bowery, they have one of the nicest showrooms in Long Island with well over a million dollars of inventory. I found their website through their showroom actually and purchased my foyer chandelier from them. Before I bought it I priced it online and nobody matched the price they gave me. Their customer support was terrific and very easy to work with, I highly recommend them and I will be back for my other lighting needs.

5
★★★★★

I am a customer of Bowery, they have one of the nicest showrooms in Long Island with well over a million dollars of inventory. I found their website through their showroom actually and purchased my foyer chandelier from them. Before I bought it I priced it online and nobody matched the price they gave me. Their customer support was terrific and very easy to work with, I highly recommend them and I will be back for my other lighting needs.

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I am convinced that some of these reveiws written from some people about bowery is either their competitiors that cant compete with them, or a customer that just has a personal vendetta for some weird reason, Ive never had a better experience shopping online than I did with bowery, their customer service was superb and their prices were unmatched by far.

5
★★★★★

I am convinced that some of these reveiws written from some people about bowery is either their competitiors that cant compete with them, or a customer that just has a personal vendetta for some weird reason, Ive never had a better experience shopping online than I did with bowery, their customer service was superb and their prices were unmatched by far.

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After numerous phone calls, I finally canceled my order and paid the ridiculous 25% restocking fee. Four weeks later, they charged my credit card again without any authorization. BUYERS BEWARE.

1
★☆☆☆☆

After numerous phone calls, I finally canceled my order and paid the ridiculous 25% restocking fee. Four weeks later, they charged my credit card again without any authorization. BUYERS BEWARE.

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NEVER, EVER BUY ANYTHING FROM THIS PLACE! I spent incredible amounts of time just trying to get answers about an order that I made online. They charged my card and kept saying the light would be shipped but it never was. When I asked about

3
★★★★★

NEVER, EVER BUY ANYTHING FROM THIS PLACE! I spent incredible amounts of time just trying to get answers about an order that I made online. They charged my card and kept saying the light would be shipped but it never was. When I asked about

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As with the other 1-star reviews, an order was placed, the credit card was charged, a confirmation was received from the company, and nothing else. No product shipped, all phone calls and voicemails to the company went unanswered (try it - go to the website and call the numbers), emails were unanswered. Even the BBB gives them an F rating (as of Oct 2012) because every complaint was unanswered. Eventually I gave up and had the credit card company begin processing a dispute.

So, you can believe the 5-star ratings that this is the greatest company ever and that these 1-star ratings here and at other sites are somehow a "vendetta" (hmmmm...), or maybe there's something sketchy about this company.

1
★☆☆☆☆

As with the other 1-star reviews, an order was placed, the credit card was charged, a confirmation was received from the company, and nothing else. No product shipped, all phone calls and voicemails to the company went unanswered (try it - go to the website and call the numbers), emails were unanswered. Even the BBB gives them an F rating (as of Oct 2012) because every complaint was unanswered. Eventually I gave up and had the credit card company begin processing a dispute.

So, you can believe the 5-star ratings that this is the greatest company ever and that these 1-star ratings here and at other sites are somehow a "vendetta" (hmmmm...), or maybe there's something sketchy about this company.

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Never buy from this company. They charged my credit card and never shipped my product. All attempts to contact the company through the number or email on their website have failed. Search around on the web for other reviews - same thing

3
★★★★★

Never buy from this company. They charged my credit card and never shipped my product. All attempts to contact the company through the number or email on their website have failed. Search around on the web for other reviews - same thing

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So far my experience trying to get help placing an order and trying to get updates following order confirmation has been dismal. Email replies, phone call returns, tracking number, expected delivery date - similar to what others have reported. Sure wish I had visited this and other sites before placing an order with them. Maybe I'll actually get what I ordered before long and if so will update this post with my experience. Has anyone actually visited this businesses showroom and/or location? Name is shown as both Universal Lighting (what shows on credit card charge) & Bowery Lighting and the address is shown as both Bowery in NYC and also Farmingdale, NY. I'm worried that they're really just a website operating out of someones apartment and perhaps fraudulently getting credit card numbers. If I don't hear from them soon, receive a verifiable tracking #, or get the lighting fixture I ordered I'm going to send them a cancellation and have my credit card company reverse the charges. I too believe that the glowing reports posted must have been bogus ones posted by them. Only 5 star and 1 star ratings are very suspicious. Update: Since I could get no response to several emails I contacted the manufacturer directly. A very helpful customer service lady did some digging and found that they did have my order but it's shipment was delayed due to a back ordered part. The chandelier was received by the end of the following week. Emails (3) were eventually answered by Bowery after actually receiving my order and it's clear they were totally unaware of the actual order status.

1
★☆☆☆☆

So far my experience trying to get help placing an order and trying to get updates following order confirmation has been dismal. Email replies, phone call returns, tracking number, expected delivery date - similar to what others have reported. Sure wish I had visited this and other sites before placing an order with them. Maybe I'll actually get what I ordered before long and if so will update this post with my experience. Has anyone actually visited this businesses showroom and/or location? Name is shown as both Universal Lighting (what shows on credit card charge) & Bowery Lighting and the address is shown as both Bowery in NYC and also Farmingdale, NY. I'm worried that they're really just a website operating out of someones apartment and perhaps fraudulently getting credit card numbers. If I don't hear from them soon, receive a verifiable tracking #, or get the lighting fixture I ordered I'm going to send them a cancellation and have my credit card company reverse the charges. I too believe that the glowing reports posted must have been bogus ones posted by them. Only 5 star and 1 star ratings are very suspicious. Update: Since I could get no response to several emails I contacted the manufacturer directly. A very helpful customer service lady did some digging and found that they did have my order but it's shipment was delayed due to a back ordered part. The chandelier was received by the end of the following week. Emails (3) were eventually answered by Bowery after actually receiving my order and it's clear they were totally unaware of the actual order status.

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1 out of 1 people found this review helpful.

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I never had a better shopping experience online then i DID WITH Bowery, their customer service was very nice and easy to work with, and they had by far the best prices online.

5
★★★★★

I never had a better shopping experience online then i DID WITH Bowery, their customer service was very nice and easy to work with, and they had by far the best prices online.

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I ordered a chandelier from their website on August 22th 2012. They charged my credit card right away and never received any updates or any email about the shipment. Tried to contact them by phone or email several times no one aswered. Filed a charge back with Paypal then the following day they called me just to invent the excuse that their phone and internet lines were cut while remodelling. Really? No they are calling every day to get my credit card. I decided to get my item somewhere. Read review do not buy from them!

1
★☆☆☆☆

I ordered a chandelier from their website on August 22th 2012. They charged my credit card right away and never received any updates or any email about the shipment. Tried to contact them by phone or email several times no one aswered. Filed a charge back with Paypal then the following day they called me just to invent the excuse that their phone and internet lines were cut while remodelling. Really? No they are calling every day to get my credit card. I decided to get my item somewhere. Read review do not buy from them!

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1 out of 1 people found this review helpful.

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world class, customer service was the best and were very nice people to work with. items were del with great speed.

5
★★★★★

world class, customer service was the best and were very nice people to work with. items were del with great speed.

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DO NOT buy from this company! First of all they never sent what I ordered and immediately cancelled but boy they had no problems charging my credit card! After about a month I had to get my bank involved to have the charges reversed. Then

3
★★★★★

DO NOT buy from this company! First of all they never sent what I ordered and immediately cancelled but boy they had no problems charging my credit card! After about a month I had to get my bank involved to have the charges reversed. Then

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I ordered a wall sconce weeks ago and have yet to receive the product or an update on my order status. I have made 4 unsuccessful attempts to contact anyone at Bowery lighting for an update on my order. I have tried to reach them both through email and by phone. They have charged me for this product despite the fact that I have no information on whether they have shipped it. I would not recommend purchasing anything from Bowery Lighting due to their inability to communicate and the fact that they charged my card without confirmation that the product has shipped.

2
★★☆☆☆

I ordered a wall sconce weeks ago and have yet to receive the product or an update on my order status. I have made 4 unsuccessful attempts to contact anyone at Bowery lighting for an update on my order. I have tried to reach them both through email and by phone. They have charged me for this product despite the fact that I have no information on whether they have shipped it. I would not recommend purchasing anything from Bowery Lighting due to their inability to communicate and the fact that they charged my card without confirmation that the product has shipped.

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1 out of 1 people found this review helpful.

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Don't make the mistake I made by ordering anything from Bowery Lighting. Ordered two post lights over two weeks ago, was told they would arrive in four days and have yet to receive them. Calling customer service was a joke. Any one have

3
★★★★★

Don't make the mistake I made by ordering anything from Bowery Lighting. Ordered two post lights over two weeks ago, was told they would arrive in four days and have yet to receive them. Calling customer service was a joke. Any one have

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Thanks Bowery. They saved me about $500.00 on outdoor post lights that another company said was back ordered. I called their toll free number and Johanna in customer service confirmed within seconds that they could ship out these fixtures within 2 days after i was waiting for over four weeks from a different company. She also provided me a trade discount because she felt bad for the poor service I received from a competitor. Thank you Bowery.

5
★★★★★

Thanks Bowery. They saved me about $500.00 on outdoor post lights that another company said was back ordered. I called their toll free number and Johanna in customer service confirmed within seconds that they could ship out these fixtures within 2 days after i was waiting for over four weeks from a different company. She also provided me a trade discount because she felt bad for the poor service I received from a competitor. Thank you Bowery.

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I am a repeat customer of Bowery because they are the best online store that Ive ever done bus with. I have been doing business with them for the last three years because their customer service and prices are the best you can find on line. I just saw another review posted from what is obviously a disgruntled person who must have some personal issues because their is not any better customer service online. I also checked Bowery rankings on Google and they are ranked 4.6 out of five stars which is extremely high, please form your own conclusions and not from somebody who has a personal vendetta. Bowery thus far has been amazing to deal with.

5
★★★★★

I am a repeat customer of Bowery because they are the best online store that Ive ever done bus with. I have been doing business with them for the last three years because their customer service and prices are the best you can find on line. I just saw another review posted from what is obviously a disgruntled person who must have some personal issues because their is not any better customer service online. I also checked Bowery rankings on Google and they are ranked 4.6 out of five stars which is extremely high, please form your own conclusions and not from somebody who has a personal vendetta. Bowery thus far has been amazing to deal with.

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0 out of 1 people found this review helpful.

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I would say, the worst online shopping experience I have ever had. Other unsatisfactory reviews essentially describe my own experience - ridiculous delays, rude and ultimately useless customer service, and a huge waste of time. I got tired of daily infuriating calls to customer service (after weeks of waiting for a shipment confirmation) and asked to cancel my order. I still have no idea whether it was canceled, since no cancellation confirmation email followed (I specifically asked for it) and no credit card activity ensued (I specifically asked about it). I am filing a complaint with the Better Business Bureau. What's next? They sell your name and credit card information to identity thieves?! Horrible.

1
★☆☆☆☆

I would say, the worst online shopping experience I have ever had. Other unsatisfactory reviews essentially describe my own experience - ridiculous delays, rude and ultimately useless customer service, and a huge waste of time. I got tired of daily infuriating calls to customer service (after weeks of waiting for a shipment confirmation) and asked to cancel my order. I still have no idea whether it was canceled, since no cancellation confirmation email followed (I specifically asked for it) and no credit card activity ensued (I specifically asked about it). I am filing a complaint with the Better Business Bureau. What's next? They sell your name and credit card information to identity thieves?! Horrible.

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1 out of 1 people found this review helpful.

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Extremely easy site to navigate, and their prices were the lowest online. Del was very fast.

5
★★★★★

Extremely easy site to navigate, and their prices were the lowest online. Del was very fast.

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0 out of 2 people found this review helpful.

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I found Bowery from their website and I could not be any more pleased that I did. They have very nice people who answer the phones and call you back when they say they will. They also gave me even lower prices then they had on their website. Products I ordered arrived on time, everything was seamless.

5
★★★★★

I found Bowery from their website and I could not be any more pleased that I did. They have very nice people who answer the phones and call you back when they say they will. They also gave me even lower prices then they had on their website. Products I ordered arrived on time, everything was seamless.

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Please dont believe all negative bad reviews you see online. There was a bad review written from somebody that clearly had a personal issue with someone that worked at this company. I used to own an online bus and customers would try and blackmail you to do what they want even if you did nothing wrong by saying they will write a bad review. I am a repeat customer of Bowery and I always receive terrific service by customer service and even better prices. They are very good and honest in their information, i highly recommend them to you.

5
★★★★★

Please dont believe all negative bad reviews you see online. There was a bad review written from somebody that clearly had a personal issue with someone that worked at this company. I used to own an online bus and customers would try and blackmail you to do what they want even if you did nothing wrong by saying they will write a bad review. I am a repeat customer of Bowery and I always receive terrific service by customer service and even better prices. They are very good and honest in their information, i highly recommend them to you.

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