Saturn Of Rochester Inc

★★★☆☆
  • 770 Panorama Trl S

    Rochester, NY 14625

    Map & Directions
  • 585-586-6959

About Saturn Of Rochester Inc

Categories

Automotive

Automotive
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I was looking to buy a used and discovered a car on Saturn of Rochester's website of a Vue for $9500. I went to the dealership and was told the car was at their ridge road location and it was for $9500. The following day i drove the site and discovered that the car was maked at $13000. Spoke to a saleman who informed that they could not sell the car for that price from that location and their Penfield location could as they had marked it for $9500 on the website. I went that day to Saturn of Rochester. On looking at the car was interested in the car but their sales manger Mike Dickson told me they could not sell me the car for less than $11500. I became fustrated that they could advertise a price on the website and ask me to pay another price. The sales manager told me that they have a clause on the website saying call and verify prices. I left the dealership and will not ever buy a car from these people.

1
★☆☆☆☆

I was looking to buy a used and discovered a car on Saturn of Rochester's website of a Vue for $9500. I went to the dealership and was told the car was at their ridge road location and it was for $9500. The following day i drove the site and discovered that the car was maked at $13000. Spoke to a saleman who informed that they could not sell the car for that price from that location and their Penfield location could as they had marked it for $9500 on the website. I went that day to Saturn of Rochester. On looking at the car was interested in the car but their sales manger Mike Dickson told me they could not sell me the car for less than $11500. I became fustrated that they could advertise a price on the website and ask me to pay another price. The sales manager told me that they have a clause on the website saying call and verify prices. I left the dealership and will not ever buy a car from these people.

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Had my new vehical in for service last Fall 3 times before it had 1000 miles.
I brought it to the dealer last week for a recall and oil change. Recall was addressed, but I was charged more than $80 for an oil change. I spoke with the service manager who said he would check into it and call me back within 2 buisness days. He didn't. I called him again and he had to check on it again. Waiting for a call back again.

1
★★★☆☆

Had my new vehical in for service last Fall 3 times before it had 1000 miles.
I brought it to the dealer last week for a recall and oil change. Recall was addressed, but I was charged more than $80 for an oil change. I spoke with the service manager who said he would check into it and call me back within 2 buisness days. He didn't. I called him again and he had to check on it again. Waiting for a call back again.

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My wife and I were very pleased with our dealings at Saturn of Rochester in Penfield. We got a great new Saturn Aura, at a great price, and to top it off Beth Woodcock (salesperson) treated us phenomenally! We will be coming back again next time we're looking for some new wheels!

2
★★★★★

My wife and I were very pleased with our dealings at Saturn of Rochester in Penfield. We got a great new Saturn Aura, at a great price, and to top it off Beth Woodcock (salesperson) treated us phenomenally! We will be coming back again next time we're looking for some new wheels!

Pros: Service, Service, Service!!! Oh, and a great price!!

Cons: Can't think of anything I'd change....

 

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