Tomy Maugeri Dog Salon

★★★☆☆

About Tomy Maugeri Dog Salon

Categories
  • Pet Grooming

Pets & Animals

Pets & Animals
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315 E 74th St New York, NY

3.25 12
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Giving another chance,the salon has never looked better. Very clean, neat and very very professional. Before the grooming, Sandy notified me before the grooming that my dog had an ear infection, and itchy skin. She gave my poodle the perfect haircut for the winter time also easy for me to manage. The staff there are very caring, honest and responsible. There will be a 2nd visit!!!!

2
★★★★★

Giving another chance,the salon has never looked better. Very clean, neat and very very professional. Before the grooming, Sandy notified me before the grooming that my dog had an ear infection, and itchy skin. She gave my poodle the perfect haircut for the winter time also easy for me to manage. The staff there are very caring, honest and responsible. There will be a 2nd visit!!!!

Pros: Flexible Hours, Professional, honest.

Cons: Small Shop

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I've been going to Tomy's since 2004, and the grooming was.. fair, Tomy was ... ok. I went there2 weeks ago for a grooming as a walk-in and they were able to take me in at 4pm. WOW. The female groomer there who groomed my dogs, excellent!! It's the haircut I wanted on my dog ever since I went to Tomy's. I was able to see my client file and I was so shocked to see that Tomy never touched my dog when he always said that he groomed her. I advise evryone to go to Tomy's now that is under new management!!!!

2
★★★★★

I've been going to Tomy's since 2004, and the grooming was.. fair, Tomy was ... ok. I went there2 weeks ago for a grooming as a walk-in and they were able to take me in at 4pm. WOW. The female groomer there who groomed my dogs, excellent!! It's the haircut I wanted on my dog ever since I went to Tomy's. I was able to see my client file and I was so shocked to see that Tomy never touched my dog when he always said that he groomed her. I advise evryone to go to Tomy's now that is under new management!!!!

Pros: under new management, open late,Tomy's gone

Cons: none

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I heard Tomy's dog salon was under new management. So i decided to give it a try, now that they open from 9am- 5pm. I have a 3 year old sheltie, very nervous and maybe nippy at times with strangers. Yes the place is small but they were able to let my dog walk around. I watched her walk around and in the 3 yrs that I had my sheltie, I've never seen her so happy, and this was before the bath. It was pretty pricey, $75 for a bath, but my dog never looked so good. Speechless. The love that the staff had for my sheltie made her feel right at home.

2
★★★★★

I heard Tomy's dog salon was under new management. So i decided to give it a try, now that they open from 9am- 5pm. I have a 3 year old sheltie, very nervous and maybe nippy at times with strangers. Yes the place is small but they were able to let my dog walk around. I watched her walk around and in the 3 yrs that I had my sheltie, I've never seen her so happy, and this was before the bath. It was pretty pricey, $75 for a bath, but my dog never looked so good. Speechless. The love that the staff had for my sheltie made her feel right at home.

Pros: Everything

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The groomer cut a pimple under my dog's skin which she started pawing and scratching at after I brought her home. Within a day she had a huge, red, inflamed hole in her skin, leading to a $150 vet bill for 10-day antibiotics and ointment. On top of that, the haircut was just horrible--a half inch of scraggly hair hanging off one ear, uneven tufts on top of her head and on her snout, which I asked to cut round but they didn't listen. When I went back to confront Tomy about the hole in her skin, he wouldn't even make eye contact with me, continued grooming another dog during the conversation and told me it was my fault, that she was probably knotted and I never brush her (not true). Never again!

0
★☆☆☆☆

The groomer cut a pimple under my dog's skin which she started pawing and scratching at after I brought her home. Within a day she had a huge, red, inflamed hole in her skin, leading to a $150 vet bill for 10-day antibiotics and ointment. On top of that, the haircut was just horrible--a half inch of scraggly hair hanging off one ear, uneven tufts on top of her head and on her snout, which I asked to cut round but they didn't listen. When I went back to confront Tomy about the hole in her skin, he wouldn't even make eye contact with me, continued grooming another dog during the conversation and told me it was my fault, that she was probably knotted and I never brush her (not true). Never again!

Pros: in the neighborhood

Cons: $150 vet bill on top of the $80 lazy grooming.

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My dog is a rescued pitbull, and most people don't understand that the breed is VERY loving towards people, just generally dislikes other dogs. Some groomers balk when you bring this kind of dog in, but our baby was welcomed with open arms and treated very well. He was shiny and happy when we picked him up exactly on time, and his nails, which can be difficult to cut b/c some are black & some are white, were even and done just right.

2
★★★★☆

My dog is a rescued pitbull, and most people don't understand that the breed is VERY loving towards people, just generally dislikes other dogs. Some groomers balk when you bring this kind of dog in, but our baby was welcomed with open arms and treated very well. He was shiny and happy when we picked him up exactly on time, and his nails, which can be difficult to cut b/c some are black & some are white, were even and done just right.

Pros: Gentle with rescue dogs; understanding of breeds

Cons: Sometimes hard to get a quick appt in for a short haired dog b/c of all the fuzzy fluffy UES dogs in there

.

Hey i'm new to the city and my dog pookie is a resuce from miami. Tomy was so understanding he even let me stay to watch for a few minutes. In that time i was just amased on how gentle, loving and caring he is. My dog bit tomy on the finger really bad but he was a gentleman about it. Just like anywhere in the world you have to judge for yourself. Some people just are so bitter with there lives they cant be pleased no matter what.

2
★★★★★

Hey i'm new to the city and my dog pookie is a resuce from miami. Tomy was so understanding he even let me stay to watch for a few minutes. In that time i was just amased on how gentle, loving and caring he is. My dog bit tomy on the finger really bad but he was a gentleman about it. Just like anywhere in the world you have to judge for yourself. Some people just are so bitter with there lives they cant be pleased no matter what.

Pros: Tomy knows dogs

Cons: The poney upper eastside wanna be's

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My dog is very shy and wary of people, but he loves getting groomed here. Tomy really loves dogs and it shows! He's also an amazing groomer. I wouldn't take my dog anywhere else to get groomed!

2
★★★★★

My dog is very shy and wary of people, but he loves getting groomed here. Tomy really loves dogs and it shows! He's also an amazing groomer. I wouldn't take my dog anywhere else to get groomed!

Pros: Price, location, service

Cons: None!

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about a year ago we brought our 8 mo old puppy to this place. when we went back to pick him up, the owner, tomy, scolded me -- said my puppy tried to bite him and they had to have 1 or 2 people hold him down so they could groom him.,.. ! he continued to be gruff with me until i left...( he could've tried to be helfpul and given me tips for future groomings, but did not -- he was full of anger that he blew my way..)

my puppy was totally traumatized by this and has been fearful of men ever since.

after this happened, i heard similar stories from other dog owners on the upper east side- basically how the owner is arrogant and nasty - poor customer service

0
★☆☆☆☆

about a year ago we brought our 8 mo old puppy to this place. when we went back to pick him up, the owner, tomy, scolded me -- said my puppy tried to bite him and they had to have 1 or 2 people hold him down so they could groom him.,.. ! he continued to be gruff with me until i left...( he could've tried to be helfpul and given me tips for future groomings, but did not -- he was full of anger that he blew my way..)

my puppy was totally traumatized by this and has been fearful of men ever since.

after this happened, i heard similar stories from other dog owners on the upper east side- basically how the owner is arrogant and nasty - poor customer service

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I have a Maltese and have taken him to many groomers in the area, only to have him butchered. My dog was HEAVILY matted and I begged them not to shave him. When I arrived back 2 hours later, all his knots were gone and he was beautifully cut and groomed. His hair was smooth and soft, and looked better than it every has. I am definitely going back! Yes, he was scared, but he is scared at EVERY groomer simply because of the unfamiliar environment, the noise and the strangers poking at him!

2
★★★★★

I have a Maltese and have taken him to many groomers in the area, only to have him butchered. My dog was HEAVILY matted and I begged them not to shave him. When I arrived back 2 hours later, all his knots were gone and he was beautifully cut and groomed. His hair was smooth and soft, and looked better than it every has. I am definitely going back! Yes, he was scared, but he is scared at EVERY groomer simply because of the unfamiliar environment, the noise and the strangers poking at him!

Pros: skilled, nice, trusting

Cons: small store

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You give this place 4 stars, you should change that to no stars, We had brought our 21 month old airedale twice before with ok results, the cuts were never same, but we liked the idea of a live cam so we could watch what the groomers were doing from the comfort of our home. This time, the third visit, they told me the cam was no longer working, the other times i took her to be groomed she was done within 2 hrs this time i did not get a call until well after 1pm when dropping her off at around a quarter to 9 for a 9am appt. When i got there she was clawing and begging to get out of her cage and i was told that she would not eat any biscuits, which means she was terrfied. When i got her home i realized that he did not give her an airedale cut but a schauzer cut, her nailswere not trimmed and even though the wrong cut, very uneven all over and i don't think they even touched her legs, when i called to complain, I was given every excuse in the book, i was so angry, then a few days later she became ill, which i credit the groomers. We will NEVER bring her back here. What terrible service and what a pompous individual Mr. Tomy Maugeri is.

0
★☆☆☆☆

You give this place 4 stars, you should change that to no stars, We had brought our 21 month old airedale twice before with ok results, the cuts were never same, but we liked the idea of a live cam so we could watch what the groomers were doing from the comfort of our home. This time, the third visit, they told me the cam was no longer working, the other times i took her to be groomed she was done within 2 hrs this time i did not get a call until well after 1pm when dropping her off at around a quarter to 9 for a 9am appt. When i got there she was clawing and begging to get out of her cage and i was told that she would not eat any biscuits, which means she was terrfied. When i got her home i realized that he did not give her an airedale cut but a schauzer cut, her nailswere not trimmed and even though the wrong cut, very uneven all over and i don't think they even touched her legs, when i called to complain, I was given every excuse in the book, i was so angry, then a few days later she became ill, which i credit the groomers. We will NEVER bring her back here. What terrible service and what a pompous individual Mr. Tomy Maugeri is.

Pros: NONE

Cons: UNPROFESSIONAL SERVICE

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WE BROUGHT OUR DOG A COUPLE OF TIMES AND THE GROOMING WAS OK. THE LAST TIME WE PICKED SHE WAS READY IN 55 MINUTES, BUT IT USUALLY TOOK THEM AT LEAST 2 HOURS. WE PICKED HER UP AND PAID, THEY ALSO ACCEPTED A $20 TIP. IN THE CAR WE NOTICED SHE HAD A HUGE CUT ON HER LEG- SHE NEEDED IMMEDIATE CARE (ANTI-BIOTIC SHOTS AND STAPLES TO CLOSE THE WOUND) IT WAS A VERY DEEP CUT. WHEN WE CALLED THEY SAID THAT THEY DIDN'T NOTICE! THIS WAS A HORRIBLE CUT AND TO PRETEND THAT THEY HAD NOTHING TO DO WITH IT (THEY EVEN TRIED TO MAKE EXCUSES AND SAY THAT IT COULD HAVE HAPPENED AFTER THE GROOMING)- THE VET SAID IT WAS DONE BY A GROOMING TOOL!!!! DON'T COME HERE!!! THIS PLACE SHOULD BE SHUT DOWN!!!

0
★☆☆☆☆

WE BROUGHT OUR DOG A COUPLE OF TIMES AND THE GROOMING WAS OK. THE LAST TIME WE PICKED SHE WAS READY IN 55 MINUTES, BUT IT USUALLY TOOK THEM AT LEAST 2 HOURS. WE PICKED HER UP AND PAID, THEY ALSO ACCEPTED A $20 TIP. IN THE CAR WE NOTICED SHE HAD A HUGE CUT ON HER LEG- SHE NEEDED IMMEDIATE CARE (ANTI-BIOTIC SHOTS AND STAPLES TO CLOSE THE WOUND) IT WAS A VERY DEEP CUT. WHEN WE CALLED THEY SAID THAT THEY DIDN'T NOTICE! THIS WAS A HORRIBLE CUT AND TO PRETEND THAT THEY HAD NOTHING TO DO WITH IT (THEY EVEN TRIED TO MAKE EXCUSES AND SAY THAT IT COULD HAVE HAPPENED AFTER THE GROOMING)- THE VET SAID IT WAS DONE BY A GROOMING TOOL!!!! DON'T COME HERE!!! THIS PLACE SHOULD BE SHUT DOWN!!!

Pros: NONE

Cons: HORRIBLE STAFF; LIARS

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Very rushed job, didn't finish grooming. Complained about my dog, as if he was the one with the problem, even though they were in a hurry, as explained from when I dropped off my dog, that they were trying to get to a wedding outside of the city, so I needed to make sure I got back there in time to pick him up.
I don't think me or my dog should have to suffer, if we have a valid appt. It should be treated as such no matter what occasion there is. I also got charged extra for my dog trying to bite them. They are groomers. Dogs will try to bite when they are being tossed around in a frenzy. I definitely DO NOT RECOMMEND this place AT ALL. I will never return.

0
★☆☆☆☆

Very rushed job, didn't finish grooming. Complained about my dog, as if he was the one with the problem, even though they were in a hurry, as explained from when I dropped off my dog, that they were trying to get to a wedding outside of the city, so I needed to make sure I got back there in time to pick him up.
I don't think me or my dog should have to suffer, if we have a valid appt. It should be treated as such no matter what occasion there is. I also got charged extra for my dog trying to bite them. They are groomers. Dogs will try to bite when they are being tossed around in a frenzy. I definitely DO NOT RECOMMEND this place AT ALL. I will never return.

Pros: none

Cons: rushed, incomplete, bad attitude

 

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