Jennifer Convertibles

★★☆☆☆
  • 1755 Broadway

    New York, NY 10019

    Map & Directions
  • 212-581-1559

About Jennifer Convertibles

Categories
  • Furniture Stores

Home & Garden

Home & Garden
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Horrible customer service. Everyone in the showroom is incompetent, the district manager is impossible to get a hold of and he is just as useless. In addition to having terrible customer service, the couch came a month after it was promised, and even then the delivery guys didn't come when promised. The couch is nice and a reasonable value, but the headaches of using this company are just not worth it. I went to the store on 14th and 3rd, but from reading the reviews and trying to talk to the district manager it would seem they are all the same. Unless you are the most patient person on the planet and have the lowest expectations on the planet, steer clear!

1
★★★☆☆

Horrible customer service. Everyone in the showroom is incompetent, the district manager is impossible to get a hold of and he is just as useless. In addition to having terrible customer service, the couch came a month after it was promised, and even then the delivery guys didn't come when promised. The couch is nice and a reasonable value, but the headaches of using this company are just not worth it. I went to the store on 14th and 3rd, but from reading the reviews and trying to talk to the district manager it would seem they are all the same. Unless you are the most patient person on the planet and have the lowest expectations on the planet, steer clear!

Pros: Nice couches

Cons: horrible, horrible, horrible, horrible, horrible customer service

.

Made a purchase at this store that was never delivered. Unprofessional salespeople with no idea of what customer service is. If you want to make a purchase from Jennifer Convertibles make it at another location. You will regret it if you do.

Manager's error that he tried to stick us with the cost of. Good company, bad location to make any purchases. Salesperson claimed to be the manager. Steer clear.

0
★☆☆☆☆

Made a purchase at this store that was never delivered. Unprofessional salespeople with no idea of what customer service is. If you want to make a purchase from Jennifer Convertibles make it at another location. You will regret it if you do.

Manager's error that he tried to stick us with the cost of. Good company, bad location to make any purchases. Salesperson claimed to be the manager. Steer clear.

Cons: Salesman

 

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