Shoe Mania Nine

★★☆☆☆

About Shoe Mania Nine

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  • Shoe Stores

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Opening Ceremony

35 Howard St # 1 # 1 New York, NY

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Andrade Shoe Repair

487 6th Avenue New York, NY

2.0 3
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I could not agree more with the previous reviewer. The Manager Avi is so rude and unprofessional to both costumers and his own staff. I have frequently purchased shoes from different shoe mania branches in NYC and online over the years, but never will again. I feel terrible for his sales team.

0
★☆☆☆☆

I could not agree more with the previous reviewer. The Manager Avi is so rude and unprofessional to both costumers and his own staff. I have frequently purchased shoes from different shoe mania branches in NYC and online over the years, but never will again. I feel terrible for his sales team.

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The managers there are unprofessional, especially Avi. He order a shoes for me because they don't have anymore in stock. It took them a couple of days. By the time I got the shoes, the shoes went on sale for 50% off. I kindly ask the manager is I could get it at the sales price. He said NO. I ask if I could get a refund then, he said NO again, that it passed the 7 days return policy. He was very rude and mean about it. I would not shop at this shoe store again. I would rather buy shoes at big department store or company that has a more reasonable policys and better people skill managers.

0
★☆☆☆☆

The managers there are unprofessional, especially Avi. He order a shoes for me because they don't have anymore in stock. It took them a couple of days. By the time I got the shoes, the shoes went on sale for 50% off. I kindly ask the manager is I could get it at the sales price. He said NO. I ask if I could get a refund then, he said NO again, that it passed the 7 days return policy. He was very rude and mean about it. I would not shop at this shoe store again. I would rather buy shoes at big department store or company that has a more reasonable policys and better people skill managers.

Pros: lots of variety

Cons: bad return policy, and bad store manager

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I really like this store. They have a great selection of shoes from top designers. If you need it, they probably have it. My only issue is that the people who work here must be on commission because they are quite aggressive in trying to help you, getting you to try on shoes, and then trying to tell you how great the shoe looks on you so that you will buy it. I don't think this is a bad thing as it is good service compared to most NYC shoe stores, but you have to go here mentally prepared to say no.

4
★★★★☆

I really like this store. They have a great selection of shoes from top designers. If you need it, they probably have it. My only issue is that the people who work here must be on commission because they are quite aggressive in trying to help you, getting you to try on shoes, and then trying to tell you how great the shoe looks on you so that you will buy it. I don't think this is a bad thing as it is good service compared to most NYC shoe stores, but you have to go here mentally prepared to say no.

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