We Care Transportation Inc

★★★☆☆
  • 401 E Amherst St

    Buffalo, NY 14215

    Map & Directions
  • 716-838-0349

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3.0 2
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This company has great service, both for medical (wheelchair) transportation and also for tours of Niagara Falls or custom tours for your convention. The people in the office are friendly and helpful and accomodating and genuinly want to help make your transportation plans and solve any customer service issues. The drivers are also nice and seem to really care about what they are doing. The cost is also reasonable- exactly the cost you would expect for this type of service- the Niagara Falls tours are even a little cheaper than other local companies.

5
★★★★★

This company has great service, both for medical (wheelchair) transportation and also for tours of Niagara Falls or custom tours for your convention. The people in the office are friendly and helpful and accomodating and genuinly want to help make your transportation plans and solve any customer service issues. The drivers are also nice and seem to really care about what they are doing. The cost is also reasonable- exactly the cost you would expect for this type of service- the Niagara Falls tours are even a little cheaper than other local companies.

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So, what does that tell you?
Mismanagement on every level, unprofessionalism, long hold times (as long as 30 to 40 minutes) when calling to arrange transportation for patients when going from the hospital to home or to rehab facilities.
Even when I have called and identified myself in a professional manner as a hospital employee arranging transportation for a patient, I have been treated rudely and unprofessionally.
I'm not surprised that this company is out of business and being bought out by someone else.

1
★☆☆☆☆

So, what does that tell you?
Mismanagement on every level, unprofessionalism, long hold times (as long as 30 to 40 minutes) when calling to arrange transportation for patients when going from the hospital to home or to rehab facilities.
Even when I have called and identified myself in a professional manner as a hospital employee arranging transportation for a patient, I have been treated rudely and unprofessionally.
I'm not surprised that this company is out of business and being bought out by someone else.

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