Long Beach Vacuum

★★★☆☆
  • 264 E Park Ave

    Long Beach, NY 11561

    Map & Directions
  • 516-897-2900

Personal Services

Personal Services
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3.3 10
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.

I had these guys to my house for a problem with my central vacuum and within 5 minutes thet discovered my daughters sock was stuck in my hose. The other company said I needed a new motor and it would cost $400.00. When it came time to pay all they asked for was a cold soda. I have sent them to 4 of my friends who all raved about them.

5
★★★★★

I had these guys to my house for a problem with my central vacuum and within 5 minutes thet discovered my daughters sock was stuck in my hose. The other company said I needed a new motor and it would cost $400.00. When it came time to pay all they asked for was a cold soda. I have sent them to 4 of my friends who all raved about them.

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0 out of 1 people found this review helpful.

.

Some of these negative reviews are the furthest from the truth. My husband and I needed service on some vacuums we own not only was the owner helpful but saved us over $200 from what a other store told us the problem was. We also ended up buying a vacuum for 30% less than what we saw in a other store. Thanks

5
★★★★★

Some of these negative reviews are the furthest from the truth. My husband and I needed service on some vacuums we own not only was the owner helpful but saved us over $200 from what a other store told us the problem was. We also ended up buying a vacuum for 30% less than what we saw in a other store. Thanks

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0 out of 1 people found this review helpful.

.

DO NOT, I REPEAT DO NOT PURCHASE FROM THIS COMPANY! They sold me a carpet machine and told me it could also clean tile flooring. The kicker is they said I needed a Hard Floor Cleaning Tool Accessory which was on backorder. They said they would put my name on backorder for the tool and sold me the machine. Three months later still no hard floor accessory. Now they know nothing about it. This is what they stated "ALL SALES FINAL" and "YOU RECEIVED EXACTLY WHAT YOU ORDERED". Way to go Long Beach Vac-SCAM!

1
★☆☆☆☆

DO NOT, I REPEAT DO NOT PURCHASE FROM THIS COMPANY! They sold me a carpet machine and told me it could also clean tile flooring. The kicker is they said I needed a Hard Floor Cleaning Tool Accessory which was on backorder. They said they would put my name on backorder for the tool and sold me the machine. Three months later still no hard floor accessory. Now they know nothing about it. This is what they stated "ALL SALES FINAL" and "YOU RECEIVED EXACTLY WHAT YOU ORDERED". Way to go Long Beach Vac-SCAM!

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1 out of 1 people found this review helpful.

.

I bought my vacuum here less than a year ago - as I had just moved to the neighborhood (hence, I paid a little extra to buy it close by). Since that time, it has been in and out of the store 3 or 4 times for all kinds of problems.

Finally, I demanded that they return my money (these guys know me as they have seen me so much) and they claimed that they never sold me the vacuum because they don't carry the serial number AND if they did sell it they would have sold it for $120 - i bought it for $350 from there - they told me to go find the receipt.
These guys put the vacuum together for me and took it out to my car - i've seen the same guy EVERY time I have been in there!

They said that I abuse the vacuum (I live in a one bedroom condo, not much to vacuum) and that is why it always breaks. They only had it one of the times that I got it fixed there in the system.

Then the guy said that he would give me a $70 credit towards another vacuum that I should buy from him. I've spent more than that fixing this thing...

They are a huge joke and don't take responsibility for their faulty products. I was told not to go to to this place before, but did anyway - what a huge mistake!

0
★☆☆☆☆

I bought my vacuum here less than a year ago - as I had just moved to the neighborhood (hence, I paid a little extra to buy it close by). Since that time, it has been in and out of the store 3 or 4 times for all kinds of problems.

Finally, I demanded that they return my money (these guys know me as they have seen me so much) and they claimed that they never sold me the vacuum because they don't carry the serial number AND if they did sell it they would have sold it for $120 - i bought it for $350 from there - they told me to go find the receipt.
These guys put the vacuum together for me and took it out to my car - i've seen the same guy EVERY time I have been in there!

They said that I abuse the vacuum (I live in a one bedroom condo, not much to vacuum) and that is why it always breaks. They only had it one of the times that I got it fixed there in the system.

Then the guy said that he would give me a $70 credit towards another vacuum that I should buy from him. I've spent more than that fixing this thing...

They are a huge joke and don't take responsibility for their faulty products. I was told not to go to to this place before, but did anyway - what a huge mistake!

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I had the owner to my home to discuss an installtion and he made us feel so comfortable. He had given us a price that was $700.00 less than the other company that came over and we later found out that the product he was giving us was a lot more expensive. The best and most honest

5
★★★★★

I had the owner to my home to discuss an installtion and he made us feel so comfortable. He had given us a price that was $700.00 less than the other company that came over and we later found out that the product he was giving us was a lot more expensive. The best and most honest

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0 out of 1 people found this review helpful.

.

I had my central vacuum serviced by this company and they charged me $99.00 for three hours of work. The other company I called gave me an estimate of $399.00 and said they could not guarantee the work.

5
★★★★★

I had my central vacuum serviced by this company and they charged me $99.00 for three hours of work. The other company I called gave me an estimate of $399.00 and said they could not guarantee the work.

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.

Received a broken product, they wouldn't take it back. Asked to speak with the owners, they laughed in my face and did not care. Never do business with this company!!! The worst buying experience ever!!

1
★☆☆☆☆

Received a broken product, they wouldn't take it back. Asked to speak with the owners, they laughed in my face and did not care. Never do business with this company!!! The worst buying experience ever!!

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.

I bought a vacuum cleaner. Arrived damaged and was not what I wanted. Returned it was told I will be charged a restocking fee of 25%. I never received my invoice, even though I asked for it at least 10 times and gave Mike (owner) my email address at least 6 times. I spoke with Mike and Rich (he did the sale) neither one of them ever mentioned anything about a restocking fee. One of the packages I sent back some how got lost (still trying to figure that one out). Overall a very unpleasant experience. Horrible customer service, rude and disrespectful. What I told my i will be calling my attorney he laughed as if he did not believe me. I'm waiting for my attorney to call me now Mike. You will soon be hearing form him.

0
★☆☆☆☆

I bought a vacuum cleaner. Arrived damaged and was not what I wanted. Returned it was told I will be charged a restocking fee of 25%. I never received my invoice, even though I asked for it at least 10 times and gave Mike (owner) my email address at least 6 times. I spoke with Mike and Rich (he did the sale) neither one of them ever mentioned anything about a restocking fee. One of the packages I sent back some how got lost (still trying to figure that one out). Overall a very unpleasant experience. Horrible customer service, rude and disrespectful. What I told my i will be calling my attorney he laughed as if he did not believe me. I'm waiting for my attorney to call me now Mike. You will soon be hearing form him.

Pros: Always there to pick up phone

Cons: Customer Service, Business Ethics,

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I was so pleased with there central vacuum installation. At first i went with another company and then when they showed up they tried to bait and switch me. long Beach Vacuum stood by their price did the central vacuum installation completely professionally and even came back with no hassle when my son clogged the unit with his toy. I love the staff there I have nothing but great things to say

5
★★★★★

I was so pleased with there central vacuum installation. At first i went with another company and then when they showed up they tried to bait and switch me. long Beach Vacuum stood by their price did the central vacuum installation completely professionally and even came back with no hassle when my son clogged the unit with his toy. I love the staff there I have nothing but great things to say

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1 out of 1 people found this review helpful.

.

long beach vaccum inc. fixed 2 of my vaccums last year and i havent had a problem since. They didnt try to rip me off and were very honest as well. i recommend them to anyone.

4
★★★★☆

long beach vaccum inc. fixed 2 of my vaccums last year and i havent had a problem since. They didnt try to rip me off and were very honest as well. i recommend them to anyone.

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