Symphony Cleaners

★★☆☆☆

Professional Services

Professional Services
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The worse and most painful experience I have ever had with dry cleaning. They lost my cloths, they broke the buttons and damaged the fabric.
They lost my cloths twice, and did not reimbursed me for that. May be that was my fault to give them a second chance( may be I was too busy to change my dry cleaners, as many people are in New York city). Please please please don't send your cloths them. There are many dry cleaners at every corner of New York city. Please use another company.

0
★☆☆☆☆

The worse and most painful experience I have ever had with dry cleaning. They lost my cloths, they broke the buttons and damaged the fabric.
They lost my cloths twice, and did not reimbursed me for that. May be that was my fault to give them a second chance( may be I was too busy to change my dry cleaners, as many people are in New York city). Please please please don't send your cloths them. There are many dry cleaners at every corner of New York city. Please use another company.

Cons: not reliable

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These people lost 4 nice dress shirts (above $100.00 a piece). After asking them what happened, they blamed the doormen at my building. The doormen have never in 5 years lost a thing. I had only been going to Symphony for 6 months at the time. Instead of apologizing they (after blaming the doormen) blamed me for not accounting better for my lost shirts (whatever that meant) and then proceeded to tell me I didn't bring in 4 shirts. Luckily, I had the receipt and showed it to them. They argued until I contacted the City (which by the way they already have had other complaints outstanding). Do not go there, unless of course you want to get rid of shirts.

0
★☆☆☆☆

These people lost 4 nice dress shirts (above $100.00 a piece). After asking them what happened, they blamed the doormen at my building. The doormen have never in 5 years lost a thing. I had only been going to Symphony for 6 months at the time. Instead of apologizing they (after blaming the doormen) blamed me for not accounting better for my lost shirts (whatever that meant) and then proceeded to tell me I didn't bring in 4 shirts. Luckily, I had the receipt and showed it to them. They argued until I contacted the City (which by the way they already have had other complaints outstanding). Do not go there, unless of course you want to get rid of shirts.

Pros: Will get rid of shirts, if you're tired of them--Convenience otherwise

Cons: Service, Professionalism, And General Care for your Garments

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They fold clothes like they just got the boat from some dirty 3rd world country.
They lose socks, and crease everything.

And when they are called on it, they argue.

2
★★★★☆

They fold clothes like they just got the boat from some dirty 3rd world country.
They lose socks, and crease everything.

And when they are called on it, they argue.

Pros: They make a lot of money off of you.

Cons: lousy service

 

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