Valu Auto Care Ctr

★★★☆☆
  • 3099 Delaware Ave

    Kenmore, NY 14217

    Map & Directions
  • 716-873-1383

Automotive

Automotive
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3.0 4
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this place is a bunch of scammers and liars that no nothing about cars just parts changers they say ase certified yet not one employee or owner are lol try to get yo to believe they know what they are doing yet ask a technical question and they have no clue donnie the manager is clueless and has no idea what hes doing but he is a smooth talker tried failing my car for front brakes said they pulsate lol called dmv cars do not fail for that he took my sticker and wouldnt give it back now dmv is investigating. he said they fail hes an inspector not for long i hope went to monroe down the street passed with flying colors they laughed and said they get alot of that from them they said manager is not a mechanic or knowledgeable about cars go figure dont waste your time or money they tried to charge me 89 dollars for rotors and advanced sells them for 24 what a markup

1
★☆☆☆☆

this place is a bunch of scammers and liars that no nothing about cars just parts changers they say ase certified yet not one employee or owner are lol try to get yo to believe they know what they are doing yet ask a technical question and they have no clue donnie the manager is clueless and has no idea what hes doing but he is a smooth talker tried failing my car for front brakes said they pulsate lol called dmv cars do not fail for that he took my sticker and wouldnt give it back now dmv is investigating. he said they fail hes an inspector not for long i hope went to monroe down the street passed with flying colors they laughed and said they get alot of that from them they said manager is not a mechanic or knowledgeable about cars go figure dont waste your time or money they tried to charge me 89 dollars for rotors and advanced sells them for 24 what a markup

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I agree no problems there ever .. Scott mgr is great always takes care of my vehicles very professional and geat mechanics

5
★★★★★

I agree no problems there ever .. Scott mgr is great always takes care of my vehicles very professional and geat mechanics

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i have to think that that other customer might be the exception , because i have had nothing but great experiences with valu auto .. i have gone to four of the locations for all of my oil changes and my familys as well over the years ..sometimes they spot other things on my vehicle they may see and make aware of while doing the oil change ,they are honest and offer different options on any other repairs needed, they have always been courteous and never pushy..and dont usually write these reviews but i just had service at one of thier other locations because this one was too busy to fit me in and they saved me a lot over every one else,. i feel vey comfortable dealing with this company

5
★★★★★

i have to think that that other customer might be the exception , because i have had nothing but great experiences with valu auto .. i have gone to four of the locations for all of my oil changes and my familys as well over the years ..sometimes they spot other things on my vehicle they may see and make aware of while doing the oil change ,they are honest and offer different options on any other repairs needed, they have always been courteous and never pushy..and dont usually write these reviews but i just had service at one of thier other locations because this one was too busy to fit me in and they saved me a lot over every one else,. i feel vey comfortable dealing with this company

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We took our car here for a simple oil change. They didn't remove all of the old filter gasket which blew out the engine. The franchise owner gave us a real run around, avoided phone calls,no rental, you name it. His insurance finally made good after 2 1/2 weeks but a real pain. Don't do business with any Valu shop. Discount is not worth the agro.

1
★☆☆☆☆

We took our car here for a simple oil change. They didn't remove all of the old filter gasket which blew out the engine. The franchise owner gave us a real run around, avoided phone calls,no rental, you name it. His insurance finally made good after 2 1/2 weeks but a real pain. Don't do business with any Valu shop. Discount is not worth the agro.

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