Schmitt's Garage Inc

★★★★★
  • 5255 Genesee St

    Bowmansville, NY 14026

    Map & Directions
  • 716-683-3343

5 19
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I purchased my VW from a dealer in the NorthTowns and it was a nightmare from the start, to the point I was NEVER going to buy a VW again. Then I discovered Schmitts and the experience changed! They are flexible, helpful and curtious

3
★★★★★

I purchased my VW from a dealer in the NorthTowns and it was a nightmare from the start, to the point I was NEVER going to buy a VW again. Then I discovered Schmitts and the experience changed! They are flexible, helpful and curtious

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I purchased my VW from a dealer in the NorthTowns and it was a nightmare from the start, to the point I was NEVER going to buy a VW again. Then I discovered Schmitts and the experience changed! They are flexible, helpful and curtious

3
★★★★★

I purchased my VW from a dealer in the NorthTowns and it was a nightmare from the start, to the point I was NEVER going to buy a VW again. Then I discovered Schmitts and the experience changed! They are flexible, helpful and curtious

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My wife and I could NOT be happier with the service and TLC we receive from Tony Cantie and Lisa Martin. We have enjoyed numerous other "luxury" brand vehicles from local dealers; and while they were great...there is something

3
★★★★★

My wife and I could NOT be happier with the service and TLC we receive from Tony Cantie and Lisa Martin. We have enjoyed numerous other "luxury" brand vehicles from local dealers; and while they were great...there is something

.

My wife and I could NOT be happier with the service and TLC we receive from Tony Cantie and Lisa Martin. We have enjoyed numerous other "luxury" brand vehicles from local dealers; and while they were great...there is something

3
★★★★★

My wife and I could NOT be happier with the service and TLC we receive from Tony Cantie and Lisa Martin. We have enjoyed numerous other "luxury" brand vehicles from local dealers; and while they were great...there is something

.

The service at Schmitts is superb !!! Time and time again they have gone the extra mile to make sure everything was done correctly, quickly and at our convenience.

3
★★★★★

The service at Schmitts is superb !!! Time and time again they have gone the extra mile to make sure everything was done correctly, quickly and at our convenience.

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The service at Schmitts is superb !!! Time and time again they have gone the extra mile to make sure everything was done correctly, quickly and at our convenience.

3
★★★★★

The service at Schmitts is superb !!! Time and time again they have gone the extra mile to make sure everything was done correctly, quickly and at our convenience.

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I highly recommend the service team at Schmitt's garage.\r
We love taking our Audi in for service.Their level of service\r
and caring is FANTASTIC!

3
★★★★★

I highly recommend the service team at Schmitt's garage.\r
We love taking our Audi in for service.Their level of service\r
and caring is FANTASTIC!

.

I highly recommend the service team at Schmitt's garage.\r
We love taking our Audi in for service.Their level of service\r
and caring is FANTASTIC!

3
★★★★★

I highly recommend the service team at Schmitt's garage.\r
We love taking our Audi in for service.Their level of service\r
and caring is FANTASTIC!

.

The service appointment ,repair, loaner car and communication during my visit at Schmitt's Garage was superb! I appreciate the team's time and attention to detail. Thanks to Tony for handling this repair in a professional manner. The

3
★★★★★

The service appointment ,repair, loaner car and communication during my visit at Schmitt's Garage was superb! I appreciate the team's time and attention to detail. Thanks to Tony for handling this repair in a professional manner. The

.

The service appointment ,repair, loaner car and communication during my visit at Schmitt's Garage was superb! I appreciate the team's time and attention to detail. Thanks to Tony for handling this repair in a professional manner. The

3
★★★★★

The service appointment ,repair, loaner car and communication during my visit at Schmitt's Garage was superb! I appreciate the team's time and attention to detail. Thanks to Tony for handling this repair in a professional manner. The

.

I had the best customer service experience EVER at Schmitts. Tony was so nice, accomodating and professional. He explained everything that was being done, showed me the 2 waiting areas and periodically checked on me and gave me progress

3
★★★★★

I had the best customer service experience EVER at Schmitts. Tony was so nice, accomodating and professional. He explained everything that was being done, showed me the 2 waiting areas and periodically checked on me and gave me progress

.

I had the best customer service experience EVER at Schmitts. Tony was so nice, accomodating and professional. He explained everything that was being done, showed me the 2 waiting areas and periodically checked on me and gave me progress

3
★★★★★

I had the best customer service experience EVER at Schmitts. Tony was so nice, accomodating and professional. He explained everything that was being done, showed me the 2 waiting areas and periodically checked on me and gave me progress

.

They don't perform the services they claim to be performing. My Audi's low oil light came on one week after it was in for its 30,000 mile maintenance. I took it to Jiffy Lube and the guy there said the oil was so black and gummy, it looked

3
★★★★★

They don't perform the services they claim to be performing. My Audi's low oil light came on one week after it was in for its 30,000 mile maintenance. I took it to Jiffy Lube and the guy there said the oil was so black and gummy, it looked

.

They don't perform the services they claim to be performing. My Audi's low oil light came on one week after it was in for its 30,000 mile maintenance. I took it to Jiffy Lube and the guy there said the oil was so black and gummy, it looked

3
★★★★★

They don't perform the services they claim to be performing. My Audi's low oil light came on one week after it was in for its 30,000 mile maintenance. I took it to Jiffy Lube and the guy there said the oil was so black and gummy, it looked

.

I moved to Buffalo 3 years ago and started taking my Jeep to Schmitt's for service.They were always a little high in price, but seemingly did a good job. Sometime since last summer they dropped their Jeep dealership; although I never knew this. I called to set an appointment for service on my jeep's transmission and then I took it in the next day. My husband followed me and then I took him to work and used his car the rest of the day, etc...since my Jeep was in the shop. Schmitt's calls me about 20 minutes after dropping off my husband and tells me they dropped their Jeep dealership and I need to take my Jeep to Transitowne so they can do the work under the warranty. Now I have wasted a whole trip there from Snyder, wasted a day of only having one car to use and will now have to go pick up my Jeep tomorrow to take it to TransitTowne and waste another day of it getting fixed. All of this could have been avoided if Harry had told me over the phone that I should take my warrantied Jeep elsewhere since they couldn't honor the warranty anymore. I would not recommend them for service, they are inconsiderate and turned our to be a huge waste of time.

1
★☆☆☆☆

I moved to Buffalo 3 years ago and started taking my Jeep to Schmitt's for service.They were always a little high in price, but seemingly did a good job. Sometime since last summer they dropped their Jeep dealership; although I never knew this. I called to set an appointment for service on my jeep's transmission and then I took it in the next day. My husband followed me and then I took him to work and used his car the rest of the day, etc...since my Jeep was in the shop. Schmitt's calls me about 20 minutes after dropping off my husband and tells me they dropped their Jeep dealership and I need to take my Jeep to Transitowne so they can do the work under the warranty. Now I have wasted a whole trip there from Snyder, wasted a day of only having one car to use and will now have to go pick up my Jeep tomorrow to take it to TransitTowne and waste another day of it getting fixed. All of this could have been avoided if Harry had told me over the phone that I should take my warrantied Jeep elsewhere since they couldn't honor the warranty anymore. I would not recommend them for service, they are inconsiderate and turned our to be a huge waste of time.

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If you're thinking about buying a 'German-engineered' car, you can't go wrong w/ these guys. I have an A4, my wife has a Passat wagon, and both my kids have Jettas, all bought and serviced at Schmitt's. I guess "old school values" mean something to me, and I've never been disappointed in sales (Thanks, Cecil) or service (Brian). Try calling your local dealer and asking for the owner sometime. If he's not in Florida, or off playing golf at 'the club,' you'll never get through his secretary, let alone a return call from "voice-mail hell." Not here. If you ask for Mr Schmitt, (yeah, there's four of them!) They'll ALWAYS take your call, and help you out. I guess I'm the kind of customer that is still impressed by little things like that. My wife calls me 'old school..."

5
★★★★★

If you're thinking about buying a 'German-engineered' car, you can't go wrong w/ these guys. I have an A4, my wife has a Passat wagon, and both my kids have Jettas, all bought and serviced at Schmitt's. I guess "old school values" mean something to me, and I've never been disappointed in sales (Thanks, Cecil) or service (Brian). Try calling your local dealer and asking for the owner sometime. If he's not in Florida, or off playing golf at 'the club,' you'll never get through his secretary, let alone a return call from "voice-mail hell." Not here. If you ask for Mr Schmitt, (yeah, there's four of them!) They'll ALWAYS take your call, and help you out. I guess I'm the kind of customer that is still impressed by little things like that. My wife calls me 'old school..."

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Buying and having my car serviced at Schmitt's has been terrific.

Guess you never hear from the good experinces just the occasional bad. I never heard of a dealer warrantying a tire before. I guess that's why B. L. got a tire warranty from the tire manufacturer when she bought her car. Remember when one of the tire manufacturers had a tire for SUV's where the tread ripped off at 60 miles per hour? Guess that was the dealers fault too.

Great job guys.

5
★★★★★

Buying and having my car serviced at Schmitt's has been terrific.

Guess you never hear from the good experinces just the occasional bad. I never heard of a dealer warrantying a tire before. I guess that's why B. L. got a tire warranty from the tire manufacturer when she bought her car. Remember when one of the tire manufacturers had a tire for SUV's where the tread ripped off at 60 miles per hour? Guess that was the dealers fault too.

Great job guys.

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We have had our car less than a week and experienced a tire blow out while driving into a parking lot at 5 miles an hour. This dealer insists that it is a driver error and there was nothing wrong with the tire. They ordered us a replacement tire (our responsibility to pay for) and they had to send it back because the "quality of the tire did not meet their standards" i.e. it was defective - but still continue to say that my original tire was not. When we questioned the quality of the tires the owner offered to give us the tire at his cost $190. We could buy the same tire at Dunn for $212 installed - great deal he gave us. They have lost our business forever and we would never recommend them. They say customer service is their #1 priority, yet didn't even attempt to satisfy us.

1
★☆☆☆☆

We have had our car less than a week and experienced a tire blow out while driving into a parking lot at 5 miles an hour. This dealer insists that it is a driver error and there was nothing wrong with the tire. They ordered us a replacement tire (our responsibility to pay for) and they had to send it back because the "quality of the tire did not meet their standards" i.e. it was defective - but still continue to say that my original tire was not. When we questioned the quality of the tires the owner offered to give us the tire at his cost $190. We could buy the same tire at Dunn for $212 installed - great deal he gave us. They have lost our business forever and we would never recommend them. They say customer service is their #1 priority, yet didn't even attempt to satisfy us.

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0 out of 1 people found this review helpful.

.

I've gone to Schmitt's garage a few times in the past but I wasn't pleased by their service. They did fix the car, that's why I say they're satisfactory but it took a week longer than they said and it cost a lot more than any other estimate I had gotten.

3
★★★☆☆

I've gone to Schmitt's garage a few times in the past but I wasn't pleased by their service. They did fix the car, that's why I say they're satisfactory but it took a week longer than they said and it cost a lot more than any other estimate I had gotten.

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1 out of 1 people found this review helpful.

 

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