Wood Kingdom of Coram

★★★☆☆
40.7501 -73.4178
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631-845-3804

111 Milbar Blvd

Farmingdale, NY

11735

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Reviews 1 - 23 of 23.
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I ordered a shed and put a fifty percent deposit on it. The shed was supposed to be delivered btwn 3 and 5pm. I recieved a call that day and they told me that the shed I purchased had been sold to someone else but they had the same shed in the same colors i ordered already assembled. Needless to say, at 7pm that night a truck pulls up outside my house with a shed that is 2 completely different colrs from what I ordered. I told them I did not want the shed, to take it back and I would pick up my deposit. They then attepmpted to hit me with a restocking fee. They are terrible and untrustworthy. I would never recommend that anyone do business with them.

1
★☆☆☆☆

I ordered a shed and put a fifty percent deposit on it. The shed was supposed to be delivered btwn 3 and 5pm. I recieved a call that day and they told me that the shed I purchased had been sold to someone else but they had the same shed in the same colors i ordered already assembled. Needless to say, at 7pm that night a truck pulls up outside my house with a shed that is 2 completely different colrs from what I ordered. I told them I did not want the shed, to take it back and I would pick up my deposit. They then attepmpted to hit me with a restocking fee. They are terrible and untrustworthy. I would never recommend that anyone do business with them.

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.

I love wood kingdom! Sorry holly but i have a 4 yr old and 2 yr old and i enjoy going here. It is really not for the 9 and 10 yr old kids. my children could get hurt jumping around with older kids. ive seen it happen in other open play places and i dont goto them anymore because of it. You shold take the older kids to laser kingdom. I also love my swingset, It is PVC so it held up great! If you go for a wood set they tell you to maintain it. Thats why we went for pvc! Thank Wood Kingdom!

5
★★★★★

I love wood kingdom! Sorry holly but i have a 4 yr old and 2 yr old and i enjoy going here. It is really not for the 9 and 10 yr old kids. my children could get hurt jumping around with older kids. ive seen it happen in other open play places and i dont goto them anymore because of it. You shold take the older kids to laser kingdom. I also love my swingset, It is PVC so it held up great! If you go for a wood set they tell you to maintain it. Thats why we went for pvc! Thank Wood Kingdom!

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.

today me and my friend went to wood kingdom.. THE WORST PLACE ON EARTH with our kids... 2 9 year olds, 2 10 year olds and 1 3 year old and heres what happened.... we went and without telling us beforehand the 2 10 year olds and the 2 9 year olds were not aloud to go we were fine with this but they should have told us earlier they wanted the 9 and 10 year olds to wait while the 3 year old played. THESE PEOPLE JUST WANT MY MONEY!!!!! on the other hand i have a swing set that is 5 years old only and is falling apart and is moldy and is from wood kingdom. DO NOT GO THERE!!!!!

1
★☆☆☆☆

today me and my friend went to wood kingdom.. THE WORST PLACE ON EARTH with our kids... 2 9 year olds, 2 10 year olds and 1 3 year old and heres what happened.... we went and without telling us beforehand the 2 10 year olds and the 2 9 year olds were not aloud to go we were fine with this but they should have told us earlier they wanted the 9 and 10 year olds to wait while the 3 year old played. THESE PEOPLE JUST WANT MY MONEY!!!!! on the other hand i have a swing set that is 5 years old only and is falling apart and is moldy and is from wood kingdom. DO NOT GO THERE!!!!!

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0 out of 1 people found this review helpful.

.

The service was terrible! The swing set we purchased was terrible. The set is now full of mold and splintering. We started having the problem a month after we made the purchase. A year later- we still can't get a refund or anyone to fix it!

1
★☆☆☆☆

The service was terrible! The swing set we purchased was terrible. The set is now full of mold and splintering. We started having the problem a month after we made the purchase. A year later- we still can't get a refund or anyone to fix it!

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0 out of 1 people found this review helpful.

.

I needed a garage for my house. I went to a few different places but was not happy with what they had to offer until i went to wood kingdom in medford. Extremly nice and knowledably salesperson. We recieved our garage and they installers were wonderful. Garage is beautiful and we couldnt be happier. Thank you wood kingdom.

5
★★★★★

I needed a garage for my house. I went to a few different places but was not happy with what they had to offer until i went to wood kingdom in medford. Extremly nice and knowledably salesperson. We recieved our garage and they installers were wonderful. Garage is beautiful and we couldnt be happier. Thank you wood kingdom.

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1 out of 1 people found this review helpful.

.

We had a birthday party for my five year old in 2009. Everything was great, EXCEPT for the "MAGIC SHOW" The show was very awkward and upsetting. The "magician/host" Joseph was yelling at the kids...he had one of the kids drink water,then he pointed at him and said,"Eww, you just drank poop water from the toilet" The whole show was like that. The child was very upset.The child's mom and I called to complain. Spoke with Steve who was very nice and apologized. My advice is... SKIP THE FREE MAGIC SHOW!!!

1
★☆☆☆☆

We had a birthday party for my five year old in 2009. Everything was great, EXCEPT for the "MAGIC SHOW" The show was very awkward and upsetting. The "magician/host" Joseph was yelling at the kids...he had one of the kids drink water,then he pointed at him and said,"Eww, you just drank poop water from the toilet" The whole show was like that. The child was very upset.The child's mom and I called to complain. Spoke with Steve who was very nice and apologized. My advice is... SKIP THE FREE MAGIC SHOW!!!

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0 out of 1 people found this review helpful.

.

I visited Wood Kingdom 2 years ago after my daughters 3rd birthday party we received a 5% off coupon towards a swingset purchase. We visited Wood Kingdom not looking to spend much after my husband had lost his job, but had already promised my 3 and 5 year old at the time a swingset. We found Wood Kingdom not only had the lowest prices, but were the most knowledgable about what they were selling. We received our set within 4 weeks of ordering and have not had one problem. We get our set sealed every year and the service men are great. We've had our parties there for both children for years and will continue to do so. I am surprised to read anything negative about Wood Kingdom at all, they have gone above and beyond for my family and I would never go anywhere else.

5
★★★★★

I visited Wood Kingdom 2 years ago after my daughters 3rd birthday party we received a 5% off coupon towards a swingset purchase. We visited Wood Kingdom not looking to spend much after my husband had lost his job, but had already promised my 3 and 5 year old at the time a swingset. We found Wood Kingdom not only had the lowest prices, but were the most knowledgable about what they were selling. We received our set within 4 weeks of ordering and have not had one problem. We get our set sealed every year and the service men are great. We've had our parties there for both children for years and will continue to do so. I am surprised to read anything negative about Wood Kingdom at all, they have gone above and beyond for my family and I would never go anywhere else.

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1 out of 1 people found this review helpful.

.

I would highly recommend STAYING AWAY from wood kingdom...the shed quality is great but that is from an outside source...The people that work there are sneaky and don't have a clue how to speak w/o an attitude. I have a dented shed ( they dented )that was placed too far from the fence and they don't really care... Its a big run a round ...They even called me while i was on HOLD waiting to find out where they were...(no show) trying to be slick about canceling their appointment..1/2 hr after the max time they set! They left a message on the voice mail while i was on the phone holding!...i mean unreal I am about willing to file a complaint with BBB( by the way they rate an F!) and call the manufacture of the actual shed...Stay away..UPDATE:
ALL issues have been corrected , but unfortunitly I will not be recommending them to anyone. I still don't like how i was spoken to.....i am just glad i don;t have to deal with wood kingdom again.

2
★★☆☆☆

I would highly recommend STAYING AWAY from wood kingdom...the shed quality is great but that is from an outside source...The people that work there are sneaky and don't have a clue how to speak w/o an attitude. I have a dented shed ( they dented )that was placed too far from the fence and they don't really care... Its a big run a round ...They even called me while i was on HOLD waiting to find out where they were...(no show) trying to be slick about canceling their appointment..1/2 hr after the max time they set! They left a message on the voice mail while i was on the phone holding!...i mean unreal I am about willing to file a complaint with BBB( by the way they rate an F!) and call the manufacture of the actual shed...Stay away..UPDATE:
ALL issues have been corrected , but unfortunitly I will not be recommending them to anyone. I still don't like how i was spoken to.....i am just glad i don;t have to deal with wood kingdom again.

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2 out of 4 people found this review helpful.

.

best experience, very helpful and accommodating. Prices were very reasonable after shopping around, they were the least expensive. My kids love going there for parties and they love the swing set. I would totally recommend shopping there for good service and value.

5
★★★★★

best experience, very helpful and accommodating. Prices were very reasonable after shopping around, they were the least expensive. My kids love going there for parties and they love the swing set. I would totally recommend shopping there for good service and value.

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1 out of 1 people found this review helpful.

.

Best experience, the staff was very knowledgeable and helpful. The delivery went smoothly and they called to let me know they were running late. The set is beautiful and my kids really enjoy it. My kids also have had great birthday parties there, I highly recommend it to anyone who wants a swingset.

5
★★★★★

Best experience, the staff was very knowledgeable and helpful. The delivery went smoothly and they called to let me know they were running late. The set is beautiful and my kids really enjoy it. My kids also have had great birthday parties there, I highly recommend it to anyone who wants a swingset.

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.

I went to woodkingdom in april 2010 to start looking for a swing set for my 4 year old daughter and 6 year old son. I was helped by two fine gentlemen one named Ryan and the other Joseph both great salesman. they helped me out with everything i needed and answered all of my questions. the prices at this place are unbeatable and the structure of the swingsets are amazing. it took only 3 weeks to get my set and just in time for the summer. I also got 5 percent off for my daughters party from buying the set and just as the sales the parties are great Joe our party host was amazing not only are all the helpers great at watching and playing with the kids but Joe is great as well. His magic show was absolutley amazing and kept the kids occupied and active... WOODKINGDOM is a great establishment and i highly recommend it

4
★★★★☆

I went to woodkingdom in april 2010 to start looking for a swing set for my 4 year old daughter and 6 year old son. I was helped by two fine gentlemen one named Ryan and the other Joseph both great salesman. they helped me out with everything i needed and answered all of my questions. the prices at this place are unbeatable and the structure of the swingsets are amazing. it took only 3 weeks to get my set and just in time for the summer. I also got 5 percent off for my daughters party from buying the set and just as the sales the parties are great Joe our party host was amazing not only are all the helpers great at watching and playing with the kids but Joe is great as well. His magic show was absolutley amazing and kept the kids occupied and active... WOODKINGDOM is a great establishment and i highly recommend it

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1 out of 1 people found this review helpful.

.

After reading several reviews on woodkingdom i decided to leave my own experience. Let me tell you that i couldnt believe how so many people had negative things to say about woodkingdoms service . I purchased a beautiful vinyl swing set for my son in the second week of April 2010 not only was the price unbeatable but the quality of the swingset was far more superior than other companys i had visisted,also by the second week of May 2010 the swingset was up and running so issues at all they came when they said they would and everything was perfect my advice to anyone with doubts about woodkingdom go there and speak with steve (the owner) believe me he will make you feel comfortable i believe him to a honest and reliable person . i have had several experiences with him and his woodkingdom staff and not once were there any issues. i would strongly recommend woodkingdom for there products and service including having a childs birthday party you definetely get your moniey's worth

5
★★★★★

After reading several reviews on woodkingdom i decided to leave my own experience. Let me tell you that i couldnt believe how so many people had negative things to say about woodkingdoms service . I purchased a beautiful vinyl swing set for my son in the second week of April 2010 not only was the price unbeatable but the quality of the swingset was far more superior than other companys i had visisted,also by the second week of May 2010 the swingset was up and running so issues at all they came when they said they would and everything was perfect my advice to anyone with doubts about woodkingdom go there and speak with steve (the owner) believe me he will make you feel comfortable i believe him to a honest and reliable person . i have had several experiences with him and his woodkingdom staff and not once were there any issues. i would strongly recommend woodkingdom for there products and service including having a childs birthday party you definetely get your moniey's worth

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1 out of 1 people found this review helpful.

.

I bought a shed (10 x 14). The issue here is the customer service and install. Explaining the bad service and difficulties with the install dates would take up considerable time and space here. Bottom line, the product is good. It's a shame Wood Kingdom does not have good administrative communication nor field/install communication. The "expert" install was "okay" not expert. Would I recommend Wood Kingdom to anyone - no. Would I consider buying something else from them - possibly but only after searching for a more reliable company. Wood Kingdom should stick to children's parties.

2
★★☆☆☆

I bought a shed (10 x 14). The issue here is the customer service and install. Explaining the bad service and difficulties with the install dates would take up considerable time and space here. Bottom line, the product is good. It's a shame Wood Kingdom does not have good administrative communication nor field/install communication. The "expert" install was "okay" not expert. Would I recommend Wood Kingdom to anyone - no. Would I consider buying something else from them - possibly but only after searching for a more reliable company. Wood Kingdom should stick to children's parties.

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1 out of 2 people found this review helpful.

.

In January of 2010 went looking for a nice swingset for my kids(ages 6 & 4). I have to say that this site made me look in another direction when it came to Wood Kingdom. I first went to Creative Playthings in Lindenhurst. I was ready to buy....just needed a good sales pitch and was ready to throw my money down. Unfortunately, the saleswoman knew ABSOLUTELY nothing about each set and kept pushing me to buy as "...the prices will be raised tomorrow!". Went to Wood Kingdom and was very wary about their products and service. I actually had the owner(Steve Spodek) as my salesman! He went on and on about each set and the prices and which were the best deals etc... When he finished,I asked point blank about the negative reviews and feedback from my on-line sleuthing.He never denied the things that were said. He did though,offer an explanation of what had transpired.To make a long story short, he had a partner who got in over his head and they have since split. He gave me his card with his cell phone. From the start, he sounded honest. We wound up buying a very large swing/slide/clubhouse/etc.. and left feeling pretty secure. TODAY is March 17,2010..we had a date of 3/15 to install that was moved because of the severe storms(fine with us-our backyard was a mess from the storm!). The installers were polite and quick and VERY professional. The kids LOVE it and we are VERY pleased with the service. Check out all the places, but give them a shot...it was worth it for us.

5
★★★★★

In January of 2010 went looking for a nice swingset for my kids(ages 6 & 4). I have to say that this site made me look in another direction when it came to Wood Kingdom. I first went to Creative Playthings in Lindenhurst. I was ready to buy....just needed a good sales pitch and was ready to throw my money down. Unfortunately, the saleswoman knew ABSOLUTELY nothing about each set and kept pushing me to buy as "...the prices will be raised tomorrow!". Went to Wood Kingdom and was very wary about their products and service. I actually had the owner(Steve Spodek) as my salesman! He went on and on about each set and the prices and which were the best deals etc... When he finished,I asked point blank about the negative reviews and feedback from my on-line sleuthing.He never denied the things that were said. He did though,offer an explanation of what had transpired.To make a long story short, he had a partner who got in over his head and they have since split. He gave me his card with his cell phone. From the start, he sounded honest. We wound up buying a very large swing/slide/clubhouse/etc.. and left feeling pretty secure. TODAY is March 17,2010..we had a date of 3/15 to install that was moved because of the severe storms(fine with us-our backyard was a mess from the storm!). The installers were polite and quick and VERY professional. The kids LOVE it and we are VERY pleased with the service. Check out all the places, but give them a shot...it was worth it for us.

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1 out of 1 people found this review helpful.

.

I purchased a wonderful swing set for my kids. Staff was very friendly and the installer was quick to finish putting up the set. looks great.

4
★★★★☆

I purchased a wonderful swing set for my kids. Staff was very friendly and the installer was quick to finish putting up the set. looks great.

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1 out of 1 people found this review helpful.

.

My swing set is 2 yrs old and falling apart. I called to have somebody come and fix it. They said that someone would come out in Friday. They never showed up. I've called numerous times and have gotten the runaround. They do not know how tho run a business. The quality of their swing sets are very poor!

1
★☆☆☆☆

My swing set is 2 yrs old and falling apart. I called to have somebody come and fix it. They said that someone would come out in Friday. They never showed up. I've called numerous times and have gotten the runaround. They do not know how tho run a business. The quality of their swing sets are very poor!

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2 out of 2 people found this review helpful.

.

We ordered a 10x14 shed from Wood Kingdom (fall 2008) We thought we were getting a good deal compared to other shed companies. On the day of installation the crew consisting of 1 supervisor and 3 helpers started constructing our shed. The supervisor was not so friendly and rather rude. I offered bottled water and he was most impolite, even helping with bringing in the . The workers were not supervised so behalf of the workers. In the end they had to come back to fix some imperfections. Workmanship was awful. I had a nice tip for all involved, but wound up taking my family out for a nice dinner. Use another company even if you spend a few dollars more!!

5
★★★★★

We ordered a 10x14 shed from Wood Kingdom (fall 2008) We thought we were getting a good deal compared to other shed companies. On the day of installation the crew consisting of 1 supervisor and 3 helpers started constructing our shed. The supervisor was not so friendly and rather rude. I offered bottled water and he was most impolite, even helping with bringing in the . The workers were not supervised so behalf of the workers. In the end they had to come back to fix some imperfections. Workmanship was awful. I had a nice tip for all involved, but wound up taking my family out for a nice dinner. Use another company even if you spend a few dollars more!!

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2 out of 2 people found this review helpful.

.

What a pleasant surprise! We had been to several other similar stores where we were disappointed; however, the people at Wood Kingdom listened to us and gave us a great deal with on-the-spot service. The swing set is unbelievable and I'm going back again next week!

5
★★★★★

What a pleasant surprise! We had been to several other similar stores where we were disappointed; however, the people at Wood Kingdom listened to us and gave us a great deal with on-the-spot service. The swing set is unbelievable and I'm going back again next week!

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1 out of 1 people found this review helpful.

.

My experience both with parties and service were excellent. The staff was very helpful and knowledgable. They bent over back wards to accomodate me, making a house call to measure and make sure that where I wanted to place the set would be safe and have adequate space. The set is sturdy and the kids really enjoy it. I would also recommend birthday parties at wood kingdom, they are always well supervised and lots of fun for the kids. The prices can't be beat for all that they include.

5
★★★★★

My experience both with parties and service were excellent. The staff was very helpful and knowledgable. They bent over back wards to accomodate me, making a house call to measure and make sure that where I wanted to place the set would be safe and have adequate space. The set is sturdy and the kids really enjoy it. I would also recommend birthday parties at wood kingdom, they are always well supervised and lots of fun for the kids. The prices can't be beat for all that they include.

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1 out of 1 people found this review helpful.

.

I made two purchases on May 17, 2008. A children's playground and a shed. Both were approximately $2 thousand, each, and I left two separate 1 thousand dollar deposits. The playground was to be delivered the following week, the shed was to be delivered in 4 to 6 weeks.
The playground was delivered, as expected. It was professionally installed, and was everything I expected.. except. They double billed for the final payment. The same charge was submitted first on the day the set was delivered, they again three days later. I called the company the Friday the credit card bill came in, and was told the bookeeper wasn't in, but would be back on Monday. On Monday, the she wasn't due in till Tuesday.
As far as the shed is concerned, it is now more than six weeks after the shed was ordered. According to custome service, I will be lucky if I see it in about two weeks or so.
I have attended two birthday parties with my son, and everything seemed to go without a hitch. It's a same they can't run the rest of their business like they throw a birthday party for a 5 year old.

2
★★☆☆☆

I made two purchases on May 17, 2008. A children's playground and a shed. Both were approximately $2 thousand, each, and I left two separate 1 thousand dollar deposits. The playground was to be delivered the following week, the shed was to be delivered in 4 to 6 weeks.
The playground was delivered, as expected. It was professionally installed, and was everything I expected.. except. They double billed for the final payment. The same charge was submitted first on the day the set was delivered, they again three days later. I called the company the Friday the credit card bill came in, and was told the bookeeper wasn't in, but would be back on Monday. On Monday, the she wasn't due in till Tuesday.
As far as the shed is concerned, it is now more than six weeks after the shed was ordered. According to custome service, I will be lucky if I see it in about two weeks or so.
I have attended two birthday parties with my son, and everything seemed to go without a hitch. It's a same they can't run the rest of their business like they throw a birthday party for a 5 year old.

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1 out of 2 people found this review helpful.

.

I purchased a swing set from Wood Kingdom, leaving a deposit of half at the time. When I took delivery of the swing set 4 months later, they charged my credit card the remaining balance. Now almost 6 months later, I get my credit card bill and lo and behold, I have yet another charge for half of the swing set! Now what they are still doing with my credit card 6 months later, and why they are using it, I have no idea, but obviously there is something strange going on over at Wood Kingdom! I tried to resolve this with them directly and after getting the run around for several weeks (they will call me back- and "we need to research this further" which they never did-and so forth) have decided to take this up with the credit card co. directly. Wood Kingdom did eventually confirm to me that I was charged incorrectly, did not have an explanation as to why, and then told me I would be credited the very next day, but I was not. I am very disappointed with them. The swing set is very nice but I am wondering about the company ethics now and how many other people may have, or have had, this happen to them without ever noticing!!! It would be one thing if they apologized with some sort of explanation that made sense, but I was not offered one. Furthermore, I am annoyed that I have had to call them so many times about this and that not once did they call me back as promised. I had to chase them down and then in the end, I am still trying to resolve what I thought had already been resolved, because I have still not been credited as promised!!! My advice is if you buy a swing set from them, just watch your credit cards for a while. Perhaps this was some sort of honest mistake that I just can't comprehend, but their customer service stinks. Their swing set, on the other hand, is wonderful.

3
★★★☆☆

I purchased a swing set from Wood Kingdom, leaving a deposit of half at the time. When I took delivery of the swing set 4 months later, they charged my credit card the remaining balance. Now almost 6 months later, I get my credit card bill and lo and behold, I have yet another charge for half of the swing set! Now what they are still doing with my credit card 6 months later, and why they are using it, I have no idea, but obviously there is something strange going on over at Wood Kingdom! I tried to resolve this with them directly and after getting the run around for several weeks (they will call me back- and "we need to research this further" which they never did-and so forth) have decided to take this up with the credit card co. directly. Wood Kingdom did eventually confirm to me that I was charged incorrectly, did not have an explanation as to why, and then told me I would be credited the very next day, but I was not. I am very disappointed with them. The swing set is very nice but I am wondering about the company ethics now and how many other people may have, or have had, this happen to them without ever noticing!!! It would be one thing if they apologized with some sort of explanation that made sense, but I was not offered one. Furthermore, I am annoyed that I have had to call them so many times about this and that not once did they call me back as promised. I had to chase them down and then in the end, I am still trying to resolve what I thought had already been resolved, because I have still not been credited as promised!!! My advice is if you buy a swing set from them, just watch your credit cards for a while. Perhaps this was some sort of honest mistake that I just can't comprehend, but their customer service stinks. Their swing set, on the other hand, is wonderful.

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2 out of 3 people found this review helpful.

.

They may be good for parties - but don't order a swingset from here!!!
My husband & I purchased a wood swingset with all the bells & whistles, back on Memorial Day weekend because it was on sale.
They promised anyday in June it could be installed. We chose the first available day, 6/4. They were to call us the night before to schedule the time. Nobody called, so I called & they told us the parts were not all in - we had to reschedule for 6/9. Night before, they did call us but just to cancel because the parts still were not in!
Re-scheduled for today, 6/12. Called night before - someone will be there between 9-12. My husband took the day off to sit & wait. Of course, they were a no-show. I called at noon - got hung up on, TWICE. Finally, the man said they were trying to get in touch with the driver. He would call me back. At 2:00, my husband called - still, no driver. I called at 3:00 - they finally got in touch with the driver - he would be there between 3-5. No sorry from anyone & a very rude attitude. As of 4:30 - nobody showed. When I called again at 5:00, I was told that the truck was supposedly stuck on the George Washington bridge earlier this morning that is why he couldn't make it this morning. Then it was due to come in by 2:00, so the driver waited hoping it would show, but it didn't. Which is obviously a lie because they told me they were trying to contact the driver all day and couldn't ( I guess that is because he was in the warehouse waiting for the delivery)Duh! As of last night at 5:00, the truck was no where to be found ( quick alert the news - missing Wood Kingdom truck) But, I was to call him back at 9:00am tomorrow. So, I did, but of course, he didn't know anything. He told me he would call me back at 10:00 (of course, he didn't) so I called him at 10:30 - he told me that they want to do it tomorrow because it was raining today. He said he would call me at 1:00 to schedule an appt. I am glad this isn't a kidney replacement I was waiting for!!
I have already cancelled the down payment with my credit card co. I know they won't show. I am going to try elsewhere...
ADVICE : do not buy from Wood Kingdom - service stinks & they lie!

1
★☆☆☆☆

They may be good for parties - but don't order a swingset from here!!!
My husband & I purchased a wood swingset with all the bells & whistles, back on Memorial Day weekend because it was on sale.
They promised anyday in June it could be installed. We chose the first available day, 6/4. They were to call us the night before to schedule the time. Nobody called, so I called & they told us the parts were not all in - we had to reschedule for 6/9. Night before, they did call us but just to cancel because the parts still were not in!
Re-scheduled for today, 6/12. Called night before - someone will be there between 9-12. My husband took the day off to sit & wait. Of course, they were a no-show. I called at noon - got hung up on, TWICE. Finally, the man said they were trying to get in touch with the driver. He would call me back. At 2:00, my husband called - still, no driver. I called at 3:00 - they finally got in touch with the driver - he would be there between 3-5. No sorry from anyone & a very rude attitude. As of 4:30 - nobody showed. When I called again at 5:00, I was told that the truck was supposedly stuck on the George Washington bridge earlier this morning that is why he couldn't make it this morning. Then it was due to come in by 2:00, so the driver waited hoping it would show, but it didn't. Which is obviously a lie because they told me they were trying to contact the driver all day and couldn't ( I guess that is because he was in the warehouse waiting for the delivery)Duh! As of last night at 5:00, the truck was no where to be found ( quick alert the news - missing Wood Kingdom truck) But, I was to call him back at 9:00am tomorrow. So, I did, but of course, he didn't know anything. He told me he would call me back at 10:00 (of course, he didn't) so I called him at 10:30 - he told me that they want to do it tomorrow because it was raining today. He said he would call me at 1:00 to schedule an appt. I am glad this isn't a kidney replacement I was waiting for!!
I have already cancelled the down payment with my credit card co. I know they won't show. I am going to try elsewhere...
ADVICE : do not buy from Wood Kingdom - service stinks & they lie!

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3 out of 4 people found this review helpful.

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This is a huge store that also does childrens parties. I have never attended a party here but I have heard that they are cite and include a magic show as well as a treasure hunt for the kids. I went here to get a swingset for the backyard. The store sells several diffenent things other than swingsets such as batting cages, trampolines, and basketball hoops. They also carry several different little tykes products if you have young children. I would recommend this store if you are looking for any of the above.

3
★★★☆☆

This is a huge store that also does childrens parties. I have never attended a party here but I have heard that they are cite and include a magic show as well as a treasure hunt for the kids. I went here to get a swingset for the backyard. The store sells several diffenent things other than swingsets such as batting cages, trampolines, and basketball hoops. They also carry several different little tykes products if you have young children. I would recommend this store if you are looking for any of the above.

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1 out of 1 people found this review helpful.

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