Bay Street Animal Hospital

★★★★☆
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  • 999 Bay St

    Staten Island, NY 10305

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  • 718-420-9100

Pets & Animals

Pets & Animals
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Animal Health Veterinary Group

2300 Hylan Blvd Staten Island, NY

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Bay Street Animal Hospital

999 Bay St Staten Island, NY

4.0833 24
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I went here today to get a secong opinion on my Manchester Terrier who is 9 years old with a stage 4-5 heart murmur. I walked in there crying hoping someone would help me. I have a California ID and they turned me away. How can you turn

3
★★★★★

I went here today to get a secong opinion on my Manchester Terrier who is 9 years old with a stage 4-5 heart murmur. I walked in there crying hoping someone would help me. I have a California ID and they turned me away. How can you turn

.

If you want your animal back alive, don't bring it here! Took my animal here for a checkup and they overloaded him with medicine and they didnt even have a diagnosis. he came back a different dog and past away a day later. I would hate

3
★★★★★

If you want your animal back alive, don't bring it here! Took my animal here for a checkup and they overloaded him with medicine and they didnt even have a diagnosis. he came back a different dog and past away a day later. I would hate

.

Been taking my 2 dogs to this vet hospital for several years now and in the beginning things were good....prices were low staff was pleasant .but, over the past 2 years prices have really went sky high!
my older dog began having problems :

3
★★★★★

Been taking my 2 dogs to this vet hospital for several years now and in the beginning things were good....prices were low staff was pleasant .but, over the past 2 years prices have really went sky high!
my older dog began having problems :

.

The staff saved my cat's life! We brought our 10 month old cat in from another vet, and he was on deaths door. They didn't waste a single minute and brought him into emergency surgery after being there for five minutes for a ruptured bowel. He had been in the other vet for 3 days, they knew what was going on and gave no sense of urgency to the problem he was facing. The staff was super friendly and the doctors were honest and knowledgeable. My family and I called and visited constantly and never felt like we were a bother. I'm a broke college kid and they helped me out with the steep bill to the best of their ability. To make a long story short, my cat was given less than a 25% chance of surviving, its two and a half weeks after the surgery and he's home, on his feet and keeping himself in trouble like nothing ever happened. I will never bring any of my pets to another vet. Thankyou so much Bay Street Animal Hospital!

5
★★★★★

The staff saved my cat's life! We brought our 10 month old cat in from another vet, and he was on deaths door. They didn't waste a single minute and brought him into emergency surgery after being there for five minutes for a ruptured bowel. He had been in the other vet for 3 days, they knew what was going on and gave no sense of urgency to the problem he was facing. The staff was super friendly and the doctors were honest and knowledgeable. My family and I called and visited constantly and never felt like we were a bother. I'm a broke college kid and they helped me out with the steep bill to the best of their ability. To make a long story short, my cat was given less than a 25% chance of surviving, its two and a half weeks after the surgery and he's home, on his feet and keeping himself in trouble like nothing ever happened. I will never bring any of my pets to another vet. Thankyou so much Bay Street Animal Hospital!

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Reading through some of the negative reviews actually has me questioning whether these people had gone to the same vet as me. I want to start off first and foremost by saying I WOULD LET DR.COHEN OPERATE ON ME!! I've been going to Dr.Cohen for too many years to count and I have nothing but positive experiences at BSAH even during the worst of times. The care and compassion that the entire staff showed my animals and my family during some of the worst times in my life was second to none. I cannot RAVE enough about the service that I receive from the second I walk in there to the second I walk out EVERY single time I am there!! I tend to be a neurotic parent at times and have never had a problem just running in to "double check" with my doggie, calling the service in the wee hours of the morning or even making house calls when my dog was too sick to get to the office. They are honest and caring and never "push" any kind of service that would not truly work or benefit the health and well being of my pets. As far as I am concerned my dogs are my family and I would never put my family in the care of anyone else other than the BEST and Dr.Cohen and BSAH are above and beyond the best there is!!!

5
★★★★★

Reading through some of the negative reviews actually has me questioning whether these people had gone to the same vet as me. I want to start off first and foremost by saying I WOULD LET DR.COHEN OPERATE ON ME!! I've been going to Dr.Cohen for too many years to count and I have nothing but positive experiences at BSAH even during the worst of times. The care and compassion that the entire staff showed my animals and my family during some of the worst times in my life was second to none. I cannot RAVE enough about the service that I receive from the second I walk in there to the second I walk out EVERY single time I am there!! I tend to be a neurotic parent at times and have never had a problem just running in to "double check" with my doggie, calling the service in the wee hours of the morning or even making house calls when my dog was too sick to get to the office. They are honest and caring and never "push" any kind of service that would not truly work or benefit the health and well being of my pets. As far as I am concerned my dogs are my family and I would never put my family in the care of anyone else other than the BEST and Dr.Cohen and BSAH are above and beyond the best there is!!!

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.

I am grateful for the doctors and staff at Bay Street Animal Hospital. They very caring and take the time to make sure that their patients,(animals) get the right treatment.My husband and I have been taking our cat Samantha to Bay Street for several years.The doctors and staff have been great to Samantha whenever she was sick,or just needed bloodwork.The staff is very patient and they listen if their is a problem.Whenever me and my husband go to Bay Street we see how committed the doctors and staff are in tending to the animals and talk to the owners. I am very happy with Bay Street Animal Hospital.

5
★★★★★

I am grateful for the doctors and staff at Bay Street Animal Hospital. They very caring and take the time to make sure that their patients,(animals) get the right treatment.My husband and I have been taking our cat Samantha to Bay Street for several years.The doctors and staff have been great to Samantha whenever she was sick,or just needed bloodwork.The staff is very patient and they listen if their is a problem.Whenever me and my husband go to Bay Street we see how committed the doctors and staff are in tending to the animals and talk to the owners. I am very happy with Bay Street Animal Hospital.

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Holy sweet mother of Jesus!!! I am beside myself right now!! After reading these reviews I am wondering is this the same place??? I have had both my Labs down at BSAH for everything under the sun!!!! From a dying puppy with an obstruction, to a growing older dog with an invasive knee surgery and both of them are sitting right next to me at this moment. The puppy had surgery to clear the obstruction, and while they were in there the spayed her also, this would have been the perfect opportunity to get me for another bill but they didn??t. This is just one instance with my puppy, there have been others and they were MORE than professional. Now my older lab, my wife brings her down there if she sneezes!!! I??m not kidding you, she threw up the other day and 5 mins later we were at the vet. We were taken right in, my wife was crying of course, the Dr. saw us laughed at us and sent us home with some bland food and no bill. I mean if this doesn??t ooze caring and compassion well then maybe everyone should bring there dogs to the "other vets" and think you will pay less, which is not even the case!!! I consider my dogs family as I hope all of you would too, I could not even imagine bringing my dogs anywhere else. If the cost of pet ownership is too much well then maybe you shouldnt have a pet.........remember you pay peanuts you get monkeys!!!

5
★★★★★

Holy sweet mother of Jesus!!! I am beside myself right now!! After reading these reviews I am wondering is this the same place??? I have had both my Labs down at BSAH for everything under the sun!!!! From a dying puppy with an obstruction, to a growing older dog with an invasive knee surgery and both of them are sitting right next to me at this moment. The puppy had surgery to clear the obstruction, and while they were in there the spayed her also, this would have been the perfect opportunity to get me for another bill but they didn??t. This is just one instance with my puppy, there have been others and they were MORE than professional. Now my older lab, my wife brings her down there if she sneezes!!! I??m not kidding you, she threw up the other day and 5 mins later we were at the vet. We were taken right in, my wife was crying of course, the Dr. saw us laughed at us and sent us home with some bland food and no bill. I mean if this doesn??t ooze caring and compassion well then maybe everyone should bring there dogs to the "other vets" and think you will pay less, which is not even the case!!! I consider my dogs family as I hope all of you would too, I could not even imagine bringing my dogs anywhere else. If the cost of pet ownership is too much well then maybe you shouldnt have a pet.........remember you pay peanuts you get monkeys!!!

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Our cat Django had been a patient BSAH for years...he passed away in October of 2009. Throughout the course of his illness, the ENTIRE staff at BSAH made us, and Django, feel like family. They were gracious, caring, and professional. The culture of the practice filters down from the doctors, and is evident in every staff member. We have always been given all the time we needed, and never felt rushed or ignored. Doctors and techs are always there to answer our question, and each question, no matter how trivial, is treated respectfully, and answered fully. The staff at the front desk are always courteous and concerned.

After Django passed, we decided to adopt another 2 kittens. Cheryl set the whole thing up for us. When we went to meet the 2 beautiful kittens (Bailey and Cosmo) we were given a treatment room, and all the time we needed to get to know them.

I could go on and on about the wonderful work done by Drs. Cohen, Cavallaro, Meleleo, and the rest of the crew there, but there's not nearly enough space. We won't go anywhere else.

5
★★★★★

Our cat Django had been a patient BSAH for years...he passed away in October of 2009. Throughout the course of his illness, the ENTIRE staff at BSAH made us, and Django, feel like family. They were gracious, caring, and professional. The culture of the practice filters down from the doctors, and is evident in every staff member. We have always been given all the time we needed, and never felt rushed or ignored. Doctors and techs are always there to answer our question, and each question, no matter how trivial, is treated respectfully, and answered fully. The staff at the front desk are always courteous and concerned.

After Django passed, we decided to adopt another 2 kittens. Cheryl set the whole thing up for us. When we went to meet the 2 beautiful kittens (Bailey and Cosmo) we were given a treatment room, and all the time we needed to get to know them.

I could go on and on about the wonderful work done by Drs. Cohen, Cavallaro, Meleleo, and the rest of the crew there, but there's not nearly enough space. We won't go anywhere else.

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Worst Animal Hospital i've ever been to. I don't want to write the whole story because it will just get me upset all over again. Long story short I brought in an emaciated,abused pitbull today to see what they can do for him. He's the sweetest dog ive ever met. The receptionsits sans one new intern were treating this dog like it was the worst thing on the planet. They wouldnt see us for about an hour meanwhile this dog was dying right there in front of them. When we finally got seen by "Dr" Cohen before i could explain what happened they wanted me to sign an agreement stating i would pay for all the medical bills and leave a 250 dollar deposit. All i wanted was for this poor dog to get a clean bath and direct me to a shelter that was non kill. They try to cover up their absurd prices and horrible service by having a smile on their face although they slipped up multiple times and was obvious in showing no care for this animal. . I sat in that office for 4 hrs straight calling rescues and shelters so i could find him a warm bed and food.All the shelters said " yeah we'll take him but we'll put him to sleep in 3 days". Ridiculous! They bilked me of 85 dollars jus to say the dog had no internal injuries ( he felt his stomach that was it ). THEY ONLY CARE ABOUT MONEY AND COULD GIVE TWO CRAPS ABOUT ANIMALS. MEANWHILE WHILE I WAS WAITING AN OLD LADY WHO JUST LOST HER CAT WITH THEM WAS THERE AND THEY HIT HER WITH A 500 DOLLAR BILL FOR THE ONE DAY HER CAT WAS THERE WHEN IT DIED. SHE COULDNT BELIEVE AND ASKED WHY. THEY HAD NO ANSWER! HORRIBLE PLACE!!!!!!!!

1
★☆☆☆☆

Worst Animal Hospital i've ever been to. I don't want to write the whole story because it will just get me upset all over again. Long story short I brought in an emaciated,abused pitbull today to see what they can do for him. He's the sweetest dog ive ever met. The receptionsits sans one new intern were treating this dog like it was the worst thing on the planet. They wouldnt see us for about an hour meanwhile this dog was dying right there in front of them. When we finally got seen by "Dr" Cohen before i could explain what happened they wanted me to sign an agreement stating i would pay for all the medical bills and leave a 250 dollar deposit. All i wanted was for this poor dog to get a clean bath and direct me to a shelter that was non kill. They try to cover up their absurd prices and horrible service by having a smile on their face although they slipped up multiple times and was obvious in showing no care for this animal. . I sat in that office for 4 hrs straight calling rescues and shelters so i could find him a warm bed and food.All the shelters said " yeah we'll take him but we'll put him to sleep in 3 days". Ridiculous! They bilked me of 85 dollars jus to say the dog had no internal injuries ( he felt his stomach that was it ). THEY ONLY CARE ABOUT MONEY AND COULD GIVE TWO CRAPS ABOUT ANIMALS. MEANWHILE WHILE I WAS WAITING AN OLD LADY WHO JUST LOST HER CAT WITH THEM WAS THERE AND THEY HIT HER WITH A 500 DOLLAR BILL FOR THE ONE DAY HER CAT WAS THERE WHEN IT DIED. SHE COULDNT BELIEVE AND ASKED WHY. THEY HAD NO ANSWER! HORRIBLE PLACE!!!!!!!!

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0 out of 1 people found this review helpful.

.

I decided to change my veterinary practive after a bad experience with another doctor on the Island. My dog China had seizures for many years and one weekend she became very ill and I called my former doctor and notified him of her condition. I received no call back, China died at home that day and I again called to notified the practive of her death. The answering service told me they were sorry but agan I never heard from the doctor or his staff. This doctor treated China for 12 years and gave me very little hope that she would live a full life. The dog lived 12 years.

At that time we still had a cat and eventually got another dog and asked around for referrals. Dr. Meleleo of Bay Street came highly recommended from a number of people. Four years ago our cat, who was quite old, and suffering from kidney disease, took an expected turn for the worse my son brought her in to Bay Street since we were on the road coming back from vacation. As expected my cat died but Dr. Meleleo and his staff waited for hours until we got home and was wonderful at a time of deep sorrow.

We now have another dog and are thinking about a cat and wouldn't think of going to another practive. Dr. Meleleo is caring, informative and a talented doctor. He takes time to explain his treatment plan and all options available. The staff is professional and genuinely love the animals in their care. The facility is state of the art which is invaluable to excellent health care. Last year Bay Street had an open house for their patients and we toured the entire facility and it was very impressive.

5
★★★★★

I decided to change my veterinary practive after a bad experience with another doctor on the Island. My dog China had seizures for many years and one weekend she became very ill and I called my former doctor and notified him of her condition. I received no call back, China died at home that day and I again called to notified the practive of her death. The answering service told me they were sorry but agan I never heard from the doctor or his staff. This doctor treated China for 12 years and gave me very little hope that she would live a full life. The dog lived 12 years.

At that time we still had a cat and eventually got another dog and asked around for referrals. Dr. Meleleo of Bay Street came highly recommended from a number of people. Four years ago our cat, who was quite old, and suffering from kidney disease, took an expected turn for the worse my son brought her in to Bay Street since we were on the road coming back from vacation. As expected my cat died but Dr. Meleleo and his staff waited for hours until we got home and was wonderful at a time of deep sorrow.

We now have another dog and are thinking about a cat and wouldn't think of going to another practive. Dr. Meleleo is caring, informative and a talented doctor. He takes time to explain his treatment plan and all options available. The staff is professional and genuinely love the animals in their care. The facility is state of the art which is invaluable to excellent health care. Last year Bay Street had an open house for their patients and we toured the entire facility and it was very impressive.

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We (native Staten Islanders -(1955 and 1963) and our pets have been life-long clients of Bay St. Animal Hospital, and have known Drs. Cohen and Cavallaro since they were at Rosebank Vets ?? since 1988. They have SHARED our experiences with our pets throughout their lives. Our previous dogs, Honey and Barkley, were very well cared for by the doctors and staff. In addition, our families have been clients as well, with their own pets, for many years. (They still speak glowingly of the relationships.) These vets took the time to offer the best possible treatments, without us spending a fortune on unnecessary surgeries, etc. that would have been so traumatic for our pets. Instead, they helped us to be well-informed pet owners, and were ALWAYS there for us when we needed help or had a question. Especially when it matters most. When each of our dogs became terminally ill, the most important thing they conveyed was the quality of life (for whatever remaining time) and helped us through those awful, awful times. Our first dog Honey (age 11) spared us from ??making the decision??. She passed away on her own, but we were COMFORTED to know that she was under the best of care in their hands (Dr. Cavallaro). When we saw her to say goodbye, she looked very peaceful, tucked in blankets to keep her comfortable. Most of all, we knew that SHE FELT SAFE with them! We received condolence card, and even their own pets comforted us as well! When our second dog Barkley was diagnosed with chondrosarcoma at 12 years of age, we were never pushed into expensive surgeries or treatments, but to give him the best affordable care possible and keep him happy. That was their goal ?? NOT the money! When it came time to say ??goodbye??, Dr. Cohen was absolutely wonderful and caring, and so was the staff. We never thought that we could withstand the experience of euthanasia for our pets, but this was a positive experience (if you can call it that). All that mattered was our pet??s comfort and ??easy transition??. Every step was explained to us before and after. They even gave each of us a card with his paw print and a lock of his fur to keep. Now tell me if that does not demonstrate caring!! They were so thoughtful and understanding, and we will never forget that, ever. Now our current shelter dogs Chyna and Jericho (littermates) are patients as well. These dogs have their own ??issues?? and are not that easy to work with. Nevertheless, it is ??no big deal?? and they receive the care and exams (and grooming) that they need. Although they are not the best patients, any problems are taken into consideration on the pets?? individual needs. And they don??t push our pets past their comfort zone, or stress them out. As a result, by now, they are a bit more confident going to the vet/groomer and like the attention they receive. (Even though our pets are still a handful!) WE UNDERSTAND THE FEELINGS OF ALL PET PARENTS. But PLEASE remember that the vets and staff have a difficult job working with patients who can??t tell them what hurts, and their (understandably) upset human families. And in the worst case scenarios, these professionals are extremely affected as well. We know. We have seen it. Could anyone deal with daily heartbreaks such as they endure? I think not. And yet the pull themselves together, and with a deep breath (I??m sure) have to move on to treat the next patients, giving their full concentration. I would HIGHLY recommend Bay Street Animal Hospital to every caring ??pet-parent?? and their ??fur-babies?? !!
- Geri & Paul C.

2
★★★★★

We (native Staten Islanders -(1955 and 1963) and our pets have been life-long clients of Bay St. Animal Hospital, and have known Drs. Cohen and Cavallaro since they were at Rosebank Vets ?? since 1988. They have SHARED our experiences with our pets throughout their lives. Our previous dogs, Honey and Barkley, were very well cared for by the doctors and staff. In addition, our families have been clients as well, with their own pets, for many years. (They still speak glowingly of the relationships.) These vets took the time to offer the best possible treatments, without us spending a fortune on unnecessary surgeries, etc. that would have been so traumatic for our pets. Instead, they helped us to be well-informed pet owners, and were ALWAYS there for us when we needed help or had a question. Especially when it matters most. When each of our dogs became terminally ill, the most important thing they conveyed was the quality of life (for whatever remaining time) and helped us through those awful, awful times. Our first dog Honey (age 11) spared us from ??making the decision??. She passed away on her own, but we were COMFORTED to know that she was under the best of care in their hands (Dr. Cavallaro). When we saw her to say goodbye, she looked very peaceful, tucked in blankets to keep her comfortable. Most of all, we knew that SHE FELT SAFE with them! We received condolence card, and even their own pets comforted us as well! When our second dog Barkley was diagnosed with chondrosarcoma at 12 years of age, we were never pushed into expensive surgeries or treatments, but to give him the best affordable care possible and keep him happy. That was their goal ?? NOT the money! When it came time to say ??goodbye??, Dr. Cohen was absolutely wonderful and caring, and so was the staff. We never thought that we could withstand the experience of euthanasia for our pets, but this was a positive experience (if you can call it that). All that mattered was our pet??s comfort and ??easy transition??. Every step was explained to us before and after. They even gave each of us a card with his paw print and a lock of his fur to keep. Now tell me if that does not demonstrate caring!! They were so thoughtful and understanding, and we will never forget that, ever. Now our current shelter dogs Chyna and Jericho (littermates) are patients as well. These dogs have their own ??issues?? and are not that easy to work with. Nevertheless, it is ??no big deal?? and they receive the care and exams (and grooming) that they need. Although they are not the best patients, any problems are taken into consideration on the pets?? individual needs. And they don??t push our pets past their comfort zone, or stress them out. As a result, by now, they are a bit more confident going to the vet/groomer and like the attention they receive. (Even though our pets are still a handful!) WE UNDERSTAND THE FEELINGS OF ALL PET PARENTS. But PLEASE remember that the vets and staff have a difficult job working with patients who can??t tell them what hurts, and their (understandably) upset human families. And in the worst case scenarios, these professionals are extremely affected as well. We know. We have seen it. Could anyone deal with daily heartbreaks such as they endure? I think not. And yet the pull themselves together, and with a deep breath (I??m sure) have to move on to treat the next patients, giving their full concentration. I would HIGHLY recommend Bay Street Animal Hospital to every caring ??pet-parent?? and their ??fur-babies?? !!
- Geri & Paul C.

.

We are native Staten Islanders (1955 and 1963) and our pets) have been life-long clients of Bay St. Animal Hospital, and have known Drs. Cohen and Cavallaro since they were at Rosebank Vets ?? since 1988. They have SHARED our experiences with our pets throughout their lives. Our previous dogs, Honey and Barkley, were very well cared for throughout their lives. In addition, our families have been clients as well, with their own pets. They still speak glowingly of the relationships. They took the time to offer the best possible treatments, without us spending a fortune on unnecessary surgeries, etc. that would have been so traumatic for our pets. Instead, they helped us to be well-informed pet owners, and were ALWAYS there for us when we needed help or had a question. Especially when it matters most. When each of our dogs became terminally ill, the most important thing they conveyed was the quality of life (for whatever remaining time) and helped us through those awful awful times. Our first dog Honey (age 11) spared us from ??making the decision??. She passed away on her own (from a terminal illness), but we were COMFORTED to know that she was under the best of care in their hands (Dr. Cavallaro). When we saw her to say goodbye, she looked very peaceful, tucked in blankets to keep her comfortable. Most of all, we knew that SHE FELT SAFE with them! We received condolence card, and even their own pets comforted us as well! When our second dog Barkley was diagnosed with chondrosarcoma at 12 years of age, we were never pushed into expensive surgeries or treatments, but to give him the best affordable care possible and keep him happy. That was their goal ?? NOT the money! When it came time to say ??goodbye??, Dr. Cohen was absolutely wonderful and caring, and so was the staff. I never thought that I could withstand the experience of euthanasia for my pets, but this was a positive experience (if you can call it that). They even gave each of us a card with his paw print and a lock of his fur to keep. Now tell me if that does not demonstrate caring!! They were so thoughtful and understanding, and we will never forget that, ever. Now our current shelter dogs Chyna and Jericho (littermates) are patients as well. These dogs have their own ??issues?? and are not that easy to work with. Nevertheless, it is ??no big woop?? and they receive the care and exams (and grooming) that they need. Although they are not the best patients, any problems are ??no big deal?? and they don??t push our pets past their comfort zone, or stress them out. As a result, by now, they are more confident going to the vet/groomer and like the attention they receive. Please remember that the vets and staff have a difficult job working with patients who can??t tell them what hurts, and in the worst case scenarios, these people are extremely affected as well. Could anyone deal with daily heartbreaks such as they endure? I think not. I would HIGHLY recommend Bay Street Animal Hospital to every caring ??pet-parent?? and their ??fur-babies?? !!
-- Geri & Paul C.

5
★★★★★

We are native Staten Islanders (1955 and 1963) and our pets) have been life-long clients of Bay St. Animal Hospital, and have known Drs. Cohen and Cavallaro since they were at Rosebank Vets ?? since 1988. They have SHARED our experiences with our pets throughout their lives. Our previous dogs, Honey and Barkley, were very well cared for throughout their lives. In addition, our families have been clients as well, with their own pets. They still speak glowingly of the relationships. They took the time to offer the best possible treatments, without us spending a fortune on unnecessary surgeries, etc. that would have been so traumatic for our pets. Instead, they helped us to be well-informed pet owners, and were ALWAYS there for us when we needed help or had a question. Especially when it matters most. When each of our dogs became terminally ill, the most important thing they conveyed was the quality of life (for whatever remaining time) and helped us through those awful awful times. Our first dog Honey (age 11) spared us from ??making the decision??. She passed away on her own (from a terminal illness), but we were COMFORTED to know that she was under the best of care in their hands (Dr. Cavallaro). When we saw her to say goodbye, she looked very peaceful, tucked in blankets to keep her comfortable. Most of all, we knew that SHE FELT SAFE with them! We received condolence card, and even their own pets comforted us as well! When our second dog Barkley was diagnosed with chondrosarcoma at 12 years of age, we were never pushed into expensive surgeries or treatments, but to give him the best affordable care possible and keep him happy. That was their goal ?? NOT the money! When it came time to say ??goodbye??, Dr. Cohen was absolutely wonderful and caring, and so was the staff. I never thought that I could withstand the experience of euthanasia for my pets, but this was a positive experience (if you can call it that). They even gave each of us a card with his paw print and a lock of his fur to keep. Now tell me if that does not demonstrate caring!! They were so thoughtful and understanding, and we will never forget that, ever. Now our current shelter dogs Chyna and Jericho (littermates) are patients as well. These dogs have their own ??issues?? and are not that easy to work with. Nevertheless, it is ??no big woop?? and they receive the care and exams (and grooming) that they need. Although they are not the best patients, any problems are ??no big deal?? and they don??t push our pets past their comfort zone, or stress them out. As a result, by now, they are more confident going to the vet/groomer and like the attention they receive. Please remember that the vets and staff have a difficult job working with patients who can??t tell them what hurts, and in the worst case scenarios, these people are extremely affected as well. Could anyone deal with daily heartbreaks such as they endure? I think not. I would HIGHLY recommend Bay Street Animal Hospital to every caring ??pet-parent?? and their ??fur-babies?? !!
-- Geri & Paul C.

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Our dog was brought in on Tuesday died Sunday. Did unnessary test blood work and surgery....could not find out why she was sick....did NOT know... could be could be that....got worse saturday did not call us she died sunday. she was getting better ...we were NOT planning her death...3000.00 later she is dead becaus of their neglegance.... they prey on your love for the animal.... did not know if she had cancer ...diabetis ...pancreatitis...they had no clue...all this blood work and had NO CLUE!

0
★☆☆☆☆

Our dog was brought in on Tuesday died Sunday. Did unnessary test blood work and surgery....could not find out why she was sick....did NOT know... could be could be that....got worse saturday did not call us she died sunday. she was getting better ...we were NOT planning her death...3000.00 later she is dead becaus of their neglegance.... they prey on your love for the animal.... did not know if she had cancer ...diabetis ...pancreatitis...they had no clue...all this blood work and had NO CLUE!

Pros: none

Cons: they milk your wallet they are cold and rude

.

I have been to at least 5 different vets/hospitals on Staten Island over the years and have mixed reviews for all of them. I have much more experience with Bay Street Animal Hospital than any other.

They are very busy all the time, they appear to be a high volume shop, seeing as many patients as they possibly can in a day. They are reasonably priced but I would be willing to bet they make up for it in volume. The problem with that is you lose a personal touch. I have had as many as three pets, all treated there and still they have no idea who I am when I go in. Additionally, they just don't spend time with me explaining what is going on with my pets, the ramifications of medications and treatments and educate me in the proper care and nutrition of my pets when I need it most...when they are sick.

Instead of educating me so I can properly observe and care for my pets at home, they leave me in the dark and when some other symptom or behavior changes shows up I have no frame of reference and their answer is always "Bring her in"! It's easy to say and and every time I do that the cash register sings and nothing is wrong. This is not unique to Bay Street but I have been with other (more expensive) Vets who take the time to educate me so I can give proper home care rather than relying on continual (unnecessary) visits to the Vet. Other Vets give me plenty of time both in person and in subsequent phone calls...try and get a Bay St. Doc on the phone for more than 2 minutes if you can at all. You will understand the importance of this if you have an elderly or very sick pet left trying to recover in your home care. It can be scary and very frustrating when you can't get a Doc to spend a little time unless they are billing you for it.

On more than one occasion, the Doctors at Bay Street have resorted to sarcasm about my care or feeding of my pet and how it may have led to the pet's health condition or will in the future, rather than teaching me something so that I may be better educated and therefore better able to care for my pet. When it first happened I was so flabbergasted, I became speechless and never did find out what I (should) be doing form them. There is no time anyway, as soon as they make their pronouncements they are out the door in a flash to spend billable time on someone Else's pet. I did my own research and educated myself.

You need money to keep a Practice going and a Practice is a business but in my opinion, it should never appear to be about money but unfortunately at Bay Street, it often appears all too obvious that money is the main motivating factor, They take almost no steps to disguise the fact and to at least show some compassion for the pet's suffering and that they truly care about it's well being. I once left a pet there with some very serious symptoms, they said it would be a while to run the tests and get him stabilized so I went to do some other things rather than sit on the bench for 4 hours. When I came back I checked in with the receptionist after waiting for a long period, thinking they would recognize me and say "Hey your pet is all set and ready to go home" When I told them who I was trying in vain to make eye contact, they said without looking at me or telling me if my pet was dead or alive and before I saw the Doctor, "That'll be $ 497.00"...I was floored yet I paid and THEN learned that my pet was alive and got to see the doctor for about 5 minutes. Wooosh.

The front office staff are sometimes VERY cheerily polite and at other times scarily and creepily indifferent especially when you consider the deep concern and love for your pet that brought you to the place to begin with.

The place is clean (at least in the front, the only part I have seen) and the parking is adequate, although it is shared with several other businesses and can be tricky to navigate.

Don't be surprised if you get the royal treatment at first, starting with whomever answers the phone and makes your appointment (especially if you are a new client) and then checks you in but that quickly transforms into a bum's rush once they have locked in the billables and they can't wait (to use restaurant terminology) "turn your table". Next!

I would give them 2.5 stars on average (for average) if I could and 3.5 stars on good days.

3
★★★☆☆

I have been to at least 5 different vets/hospitals on Staten Island over the years and have mixed reviews for all of them. I have much more experience with Bay Street Animal Hospital than any other.

They are very busy all the time, they appear to be a high volume shop, seeing as many patients as they possibly can in a day. They are reasonably priced but I would be willing to bet they make up for it in volume. The problem with that is you lose a personal touch. I have had as many as three pets, all treated there and still they have no idea who I am when I go in. Additionally, they just don't spend time with me explaining what is going on with my pets, the ramifications of medications and treatments and educate me in the proper care and nutrition of my pets when I need it most...when they are sick.

Instead of educating me so I can properly observe and care for my pets at home, they leave me in the dark and when some other symptom or behavior changes shows up I have no frame of reference and their answer is always "Bring her in"! It's easy to say and and every time I do that the cash register sings and nothing is wrong. This is not unique to Bay Street but I have been with other (more expensive) Vets who take the time to educate me so I can give proper home care rather than relying on continual (unnecessary) visits to the Vet. Other Vets give me plenty of time both in person and in subsequent phone calls...try and get a Bay St. Doc on the phone for more than 2 minutes if you can at all. You will understand the importance of this if you have an elderly or very sick pet left trying to recover in your home care. It can be scary and very frustrating when you can't get a Doc to spend a little time unless they are billing you for it.

On more than one occasion, the Doctors at Bay Street have resorted to sarcasm about my care or feeding of my pet and how it may have led to the pet's health condition or will in the future, rather than teaching me something so that I may be better educated and therefore better able to care for my pet. When it first happened I was so flabbergasted, I became speechless and never did find out what I (should) be doing form them. There is no time anyway, as soon as they make their pronouncements they are out the door in a flash to spend billable time on someone Else's pet. I did my own research and educated myself.

You need money to keep a Practice going and a Practice is a business but in my opinion, it should never appear to be about money but unfortunately at Bay Street, it often appears all too obvious that money is the main motivating factor, They take almost no steps to disguise the fact and to at least show some compassion for the pet's suffering and that they truly care about it's well being. I once left a pet there with some very serious symptoms, they said it would be a while to run the tests and get him stabilized so I went to do some other things rather than sit on the bench for 4 hours. When I came back I checked in with the receptionist after waiting for a long period, thinking they would recognize me and say "Hey your pet is all set and ready to go home" When I told them who I was trying in vain to make eye contact, they said without looking at me or telling me if my pet was dead or alive and before I saw the Doctor, "That'll be $ 497.00"...I was floored yet I paid and THEN learned that my pet was alive and got to see the doctor for about 5 minutes. Wooosh.

The front office staff are sometimes VERY cheerily polite and at other times scarily and creepily indifferent especially when you consider the deep concern and love for your pet that brought you to the place to begin with.

The place is clean (at least in the front, the only part I have seen) and the parking is adequate, although it is shared with several other businesses and can be tricky to navigate.

Don't be surprised if you get the royal treatment at first, starting with whomever answers the phone and makes your appointment (especially if you are a new client) and then checks you in but that quickly transforms into a bum's rush once they have locked in the billables and they can't wait (to use restaurant terminology) "turn your table". Next!

I would give them 2.5 stars on average (for average) if I could and 3.5 stars on good days.

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Dr.Cohen has to be one of the best veterinarians on Staten Island. He has cured my cat Sundance several times. Sundance had clots and stones in his bladder which required major surgery, Sundance also had some issues when we adopted another pet and also when he got fleas one year. Dr. Cohen was so compassionate and caring on all occasions. Sundance is not a very good patient, but with the help of his staff who knew just how to handle Sundance, he always came out 100%. I recommend Bay Street Animal Hospital to everyone who wants the best care for their pets. All the doctors are great, there is grooming and a pet hotel on the premises and the environment is bright and cheerful. There is also parking which is a plus.

5
★★★★★

Dr.Cohen has to be one of the best veterinarians on Staten Island. He has cured my cat Sundance several times. Sundance had clots and stones in his bladder which required major surgery, Sundance also had some issues when we adopted another pet and also when he got fleas one year. Dr. Cohen was so compassionate and caring on all occasions. Sundance is not a very good patient, but with the help of his staff who knew just how to handle Sundance, he always came out 100%. I recommend Bay Street Animal Hospital to everyone who wants the best care for their pets. All the doctors are great, there is grooming and a pet hotel on the premises and the environment is bright and cheerful. There is also parking which is a plus.

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I just took my cat there after she woke up vomiting and had some blood in her urine. I can not put into words how much I loved the staff here. They were polite and they genuinely wanted to help my Abby. She was treated perfectly and with so much care. They were affordable, which in this economy, is most important. They have parking on the premises for their clients.And they sell treats to hide pills, that they call pill pockets, so that you can put the pill in and your cat will eat it. Abby loves them!

5
★★★★★

I just took my cat there after she woke up vomiting and had some blood in her urine. I can not put into words how much I loved the staff here. They were polite and they genuinely wanted to help my Abby. She was treated perfectly and with so much care. They were affordable, which in this economy, is most important. They have parking on the premises for their clients.And they sell treats to hide pills, that they call pill pockets, so that you can put the pill in and your cat will eat it. Abby loves them!

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1
★★★☆☆

abc awfs sdgfdsg sdgfdgh dfbfd fbhfn fdnfnd dfnnmf gfnmtf gfnmg fmhmh gfm,gy gfmdh gfmhm gfmm,,ghfdmgf m,fyd m ym,ghh erryhtr tjjtjsdntjtmj

Pros: Clean Facility

.

Veterinary Care :
Dr. is Good, but they milk you for all they can get. They medicate unnecessarily. the Staff is cold and phony. I don't like that they take your animal in the back and you can't see what they are doing. Then they charge you for tests they said they did, you don't know because they took them in the back.

Boarding:
I was thinking of boarding my dog there last summer, I asked to see the facility. They didn't want to at first. when I insisted, they left me waiting for about 20 min. (my guess to clean up) when I finally went back there, it smelled, and when I asked about an exercise area she told me they just take them out back to go to the bathroom 3 x's day. I asked to see the outside area. it was so small 6x6 and the concrete had fecal stains on it and urine stains. The girl told me they usually clean that down but they were too busy. The dogs looked bored and depressed. I asked if someone plays with them, she looked at me up & down and replied of course we do. She looked like she herself was overwhelmed, tired, and annoyed. she asked me if I wanted to book a reservation- I said "No thank You". I took my dog with me on vacation.

The End!

1
★★☆☆☆

Veterinary Care :
Dr. is Good, but they milk you for all they can get. They medicate unnecessarily. the Staff is cold and phony. I don't like that they take your animal in the back and you can't see what they are doing. Then they charge you for tests they said they did, you don't know because they took them in the back.

Boarding:
I was thinking of boarding my dog there last summer, I asked to see the facility. They didn't want to at first. when I insisted, they left me waiting for about 20 min. (my guess to clean up) when I finally went back there, it smelled, and when I asked about an exercise area she told me they just take them out back to go to the bathroom 3 x's day. I asked to see the outside area. it was so small 6x6 and the concrete had fecal stains on it and urine stains. The girl told me they usually clean that down but they were too busy. The dogs looked bored and depressed. I asked if someone plays with them, she looked at me up & down and replied of course we do. She looked like she herself was overwhelmed, tired, and annoyed. she asked me if I wanted to book a reservation- I said "No thank You". I took my dog with me on vacation.

The End!

Pros: Clean facilities

Cons: Very expensive and they milk you, rude and cold.

.

I first brought my dog to Bay Street Animal Hospital under emergency circumstances a few years ago. Her prognosis was poor and the staff there assured me that they would do their best to make her comfortable and provide her with all the necessary care to make her pull through. She spent almost 2 weeks at the facility and needless to say, she pulled through and is doing great. The staff is truly amazing. They are intelligent and very compassionate. I felt comfortable leaving my family member in their care. I continue to bring all 3 of my pets to Bay Street Animal Hospital and would recommend them to anyone for both routine or urgent care.

4
★★★★☆

I first brought my dog to Bay Street Animal Hospital under emergency circumstances a few years ago. Her prognosis was poor and the staff there assured me that they would do their best to make her comfortable and provide her with all the necessary care to make her pull through. She spent almost 2 weeks at the facility and needless to say, she pulled through and is doing great. The staff is truly amazing. They are intelligent and very compassionate. I felt comfortable leaving my family member in their care. I continue to bring all 3 of my pets to Bay Street Animal Hospital and would recommend them to anyone for both routine or urgent care.

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0 out of 1 people found this review helpful.

.

They Just don??t have their act together, too many Indians and not enough chiefs. the compassion is NOT authentic. and It seems to be all about the Money, AHHHRG!
I left there very upset, and on the way home I decided to stop at RoseBank Animal hospital it??s just a few blocks away,
if you??re looking for answers and compassion, I would recommend this place highly. (and their pricing is better)
They also have a free consultation coupon in the yellow pages.
(just ask them about it if you don??t have one)
If you??re an animal lover like me, then go to the RoseBank I??m betting you??ll be very satisfied

1
★☆☆☆☆

They Just don??t have their act together, too many Indians and not enough chiefs. the compassion is NOT authentic. and It seems to be all about the Money, AHHHRG!
I left there very upset, and on the way home I decided to stop at RoseBank Animal hospital it??s just a few blocks away,
if you??re looking for answers and compassion, I would recommend this place highly. (and their pricing is better)
They also have a free consultation coupon in the yellow pages.
(just ask them about it if you don??t have one)
If you??re an animal lover like me, then go to the RoseBank I??m betting you??ll be very satisfied

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2 out of 3 people found this review helpful.

.

Don't bring your pet here i just had a terrible experience with this animal hospital. It turned out that the worst possible thing happened to my pet while in their care. Do not recommened at all if you don't want your pet in terrible condition or not living

1
★☆☆☆☆

Don't bring your pet here i just had a terrible experience with this animal hospital. It turned out that the worst possible thing happened to my pet while in their care. Do not recommened at all if you don't want your pet in terrible condition or not living

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1 out of 2 people found this review helpful.

.

I've been a client of Bay Street Animal Hospital since they opened. My animals get the best care without question. I drive from the other side of the Island past 4 or 5 other vets to work with Drs. Cohen and
Cavallaro because I know my dogs and cats will be cared for professionally and lovingly. These two doctors will always tell me the truth about their care and not influence me hoping to make more money--the animals are the most important thing. When you love animals as much as I do, you want their medical care the absolute best and that's what they get at Bay Street.

2
★★★★★

I've been a client of Bay Street Animal Hospital since they opened. My animals get the best care without question. I drive from the other side of the Island past 4 or 5 other vets to work with Drs. Cohen and
Cavallaro because I know my dogs and cats will be cared for professionally and lovingly. These two doctors will always tell me the truth about their care and not influence me hoping to make more money--the animals are the most important thing. When you love animals as much as I do, you want their medical care the absolute best and that's what they get at Bay Street.

Pros: Good parking, safe area, comfortable waiting room, appts on time, cheerfull staff

Cons: far away, otherwise none!

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I came to Bay Street Animal Hospital for a second opinion... My Lab was limping and my other Vet had put her on anti-inflammatory - then went on and on about possible surgery ( all this without x-rays)Well at Bay Street the dog was x-ray-ed, the problem is an arthritic knee. No cure - but meds make her more comfortable. This Place is CLEAN, the staff is very nice and they have a very cool place for their clients to hang out (Kennel)

5
★★★★★

I came to Bay Street Animal Hospital for a second opinion... My Lab was limping and my other Vet had put her on anti-inflammatory - then went on and on about possible surgery ( all this without x-rays)Well at Bay Street the dog was x-ray-ed, the problem is an arthritic knee. No cure - but meds make her more comfortable. This Place is CLEAN, the staff is very nice and they have a very cool place for their clients to hang out (Kennel)

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0 out of 1 people found this review helpful.

.

This is a full service veterinary hospital. They even do grooming and dental care. The pets do sAY OVERNIGHT IF NECESSARY. tHEY ARE A CARING AND PROFESSIONAL STAFF. They will even make house calls if need be although that is a bit expensive. There is parking on the premises. They accept all major credit cards which is good because it gets to be an expensive ordeal.

4
★★★★☆

This is a full service veterinary hospital. They even do grooming and dental care. The pets do sAY OVERNIGHT IF NECESSARY. tHEY ARE A CARING AND PROFESSIONAL STAFF. They will even make house calls if need be although that is a bit expensive. There is parking on the premises. They accept all major credit cards which is good because it gets to be an expensive ordeal.

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0 out of 1 people found this review helpful.

 

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