Mona Lisa Bakery

★★★★☆
  • 7717 13th Ave

    Brooklyn, NY 11228

    Map & Directions
  • 718-256-7706

About Mona Lisa Bakery

Categories

Food

Food
More choices in Brooklyn:
Resultset_next

Hardee's

1015 N Brindlee Mountain Pkwy Arab, AL

Resultset_next

Jack's

10955 US Highway 278 E Holly Pond, AL

3.5 2
Hi! Sign in to let us know how Mona Lisa Bakery was?
Write a Review
.

I must say, Mona Lisa Bakery is really starting to turn itself around. I usually pop my head in about once or twice a week to pick up some of their amazing bread but i was surprised to see that their merchandise looks so much better! I

3
★★★★★

I must say, Mona Lisa Bakery is really starting to turn itself around. I usually pop my head in about once or twice a week to pick up some of their amazing bread but i was surprised to see that their merchandise looks so much better! I

.

Again, she offered her apologies and did not even attempt to offer even a free glass of water as a matter of good will. If that happened in my business, I would go out of my way to diffuse the situation, by any means possible. The last thing I would want is an irate customer ( I have been paronizing Mona Lisa since 2001), one who will undoubtably cease from coming to my place of business, but more importanly, generate lots of negative publicity. It's obvious that the owners have no clue as to how to run a business, expecially in the customer service department. I would be surpised if the combination of regressing quality and deteriorated customer service can keep this place open for much longer that a year or two. As a result, I have to keep a close watch on my credit files, but I must confess that I would love to see an actual breach od security resulting from their negligence so I can drag them into court.

0
★☆☆☆☆

Again, she offered her apologies and did not even attempt to offer even a free glass of water as a matter of good will. If that happened in my business, I would go out of my way to diffuse the situation, by any means possible. The last thing I would want is an irate customer ( I have been paronizing Mona Lisa since 2001), one who will undoubtably cease from coming to my place of business, but more importanly, generate lots of negative publicity. It's obvious that the owners have no clue as to how to run a business, expecially in the customer service department. I would be surpised if the combination of regressing quality and deteriorated customer service can keep this place open for much longer that a year or two. As a result, I have to keep a close watch on my credit files, but I must confess that I would love to see an actual breach od security resulting from their negligence so I can drag them into court.

Pros: Great Decor

Cons: Poor quality, worse customer service

 

Wait, you're the expert.

If you've been to or used Mona Lisa Bakery, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review