Advanced Computer Solutions

★★★☆☆
Technology Solutions for Home & Business
  • 306 E Main St

    Endicott, NY 13760

    Map & Directions
  • 607-786-9974

2.6 5
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I have bought several computers from these guys and also had quite a few repairs done there and they are the best people to deal with! The company I work for also uses them to support a 25 pc network. They have a good product selection and reasonable prices. I recommend them to all of my friends and business associates.

5
★★★★★

I have bought several computers from these guys and also had quite a few repairs done there and they are the best people to deal with! The company I work for also uses them to support a 25 pc network. They have a good product selection and reasonable prices. I recommend them to all of my friends and business associates.

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If you are considering going to this store, please read this review in its entirety. I don't want anyone else to be ripped off like I was.

I am a student that absolutely needs a working computer in order to complete projects for school, so when my laptop screen broke, I quickly went to Advanced Computer Solutions to get it fixed. I was told that I would have to leave my computer at the shop for 3-4 days so that they could receive my screen part from the manufacturer and install it. That's where the nightmare started. It took 3 days for them to just figure out what screen they had to order, and another week and a half for them to order the part and receive it. I was told on the phone that it would cost me $230 for the screen (which I knew should only be $200 because I consulted a specialist in my hometown) and $55 for an hour of labor. I accepted this, because I needed my computer back as quickly as possible. After I finally picked up and paid for my computer, I saw that they charged me for two hours of labor ($110) even though they didn't even run a diagnostic on my computer. In the shop when I picked it up, a worker actually lied to me about the amount I was paying (he said I was paying 285 +tax for the screen and an hour of labor, but neglected to mention that I wouldn't be getting back my deposit. I suppose it went to the second hour of labor that magically showed up on my receipt when I checked later). Additionally, they reinstalled the screen with large screws that dented my laptop's interior. The problems didn't end there. After a week, I noticed that my in-screen microphone didn't work, and went back to the store. Though it obviously had to be due to sloppy work on the part of Advanced Computer Solutions, I was told that I'd be charged $55 for diagnostics if they deemed it 'not their fault.' I decided to avoid being ripped off again and went to a reliable guy back home, who opened the screen and saw that not only was the microphone never even plugged in, but that it was internally damaged and cannot function properly. In the end, due to the unprofessional and shoddy work Advanced Computer Solutions provided, I spent around the price of the laptop on a simple screen replacement.

I will avoid this place like the plague, and I recommend that anyone that reads this does so as well. The workers at Advanced Computer Solutions victimized me because I am a college student who just didn't know any better, and cheated me out of literally every cent of my hard-earned money.

1
★☆☆☆☆

If you are considering going to this store, please read this review in its entirety. I don't want anyone else to be ripped off like I was.

I am a student that absolutely needs a working computer in order to complete projects for school, so when my laptop screen broke, I quickly went to Advanced Computer Solutions to get it fixed. I was told that I would have to leave my computer at the shop for 3-4 days so that they could receive my screen part from the manufacturer and install it. That's where the nightmare started. It took 3 days for them to just figure out what screen they had to order, and another week and a half for them to order the part and receive it. I was told on the phone that it would cost me $230 for the screen (which I knew should only be $200 because I consulted a specialist in my hometown) and $55 for an hour of labor. I accepted this, because I needed my computer back as quickly as possible. After I finally picked up and paid for my computer, I saw that they charged me for two hours of labor ($110) even though they didn't even run a diagnostic on my computer. In the shop when I picked it up, a worker actually lied to me about the amount I was paying (he said I was paying 285 +tax for the screen and an hour of labor, but neglected to mention that I wouldn't be getting back my deposit. I suppose it went to the second hour of labor that magically showed up on my receipt when I checked later). Additionally, they reinstalled the screen with large screws that dented my laptop's interior. The problems didn't end there. After a week, I noticed that my in-screen microphone didn't work, and went back to the store. Though it obviously had to be due to sloppy work on the part of Advanced Computer Solutions, I was told that I'd be charged $55 for diagnostics if they deemed it 'not their fault.' I decided to avoid being ripped off again and went to a reliable guy back home, who opened the screen and saw that not only was the microphone never even plugged in, but that it was internally damaged and cannot function properly. In the end, due to the unprofessional and shoddy work Advanced Computer Solutions provided, I spent around the price of the laptop on a simple screen replacement.

I will avoid this place like the plague, and I recommend that anyone that reads this does so as well. The workers at Advanced Computer Solutions victimized me because I am a college student who just didn't know any better, and cheated me out of literally every cent of my hard-earned money.

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I was looking for a place to web host my new site and develop a web page for my new business. I stopped in and dropped off a hard copy of what I wanted and they gave me the email address of the guy that does that. I emailed them and that was that. I waited about 3 days then went someplace else. Never did hear back from them. Went to another place and was on line in a day and a half.

1
★☆☆☆☆

I was looking for a place to web host my new site and develop a web page for my new business. I stopped in and dropped off a hard copy of what I wanted and they gave me the email address of the guy that does that. I emailed them and that was that. I waited about 3 days then went someplace else. Never did hear back from them. Went to another place and was on line in a day and a half.

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I can honestly say that I am less than impressed with the service at Advanced Computer Solutions. I have seen some sloppy work in my days but these people are something else. It looks like they only care about making it seem like the computer is running up to par. I havent been there in a while but if its still the same repair people as a few years ago, I would look else where for computer service.

2
★★☆☆☆

I can honestly say that I am less than impressed with the service at Advanced Computer Solutions. I have seen some sloppy work in my days but these people are something else. It looks like they only care about making it seem like the computer is running up to par. I havent been there in a while but if its still the same repair people as a few years ago, I would look else where for computer service.

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This store provides personalized services such as developing computer systems tailor made to your specifications. Also, they are helpful in trouble shooting PC problems.

4
★★★★☆

This store provides personalized services such as developing computer systems tailor made to your specifications. Also, they are helpful in trouble shooting PC problems.

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