Paul Bennett's Garage

★★★★☆
Quality Automotive Parts, Service and Repairs.
  • 21 Industrial Park Blvd

    Elmira, NY 14901

    Map & Directions
  • 607-734-8952

About Paul Bennett's Garage

Hours
Monday 8:00:00 AM - 5:00:00 PM, Tuesday 8:00:00 AM - 5:00:00 PM, Wednesday 8:00:00 AM - 5:00:00 PM, Thursday 8:00:00 AM - 5:00:00 PM, Friday 8:00:00 AM - 5:00:00 PM, Saturday 8:00:00 AM - 12:00:00 PM

Automotive

Automotive
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.

the best thing you can do is ( NOT ) go to Paul Bennetts Garage !!!\r
My Daughters gas tank fell off her car. we towed it to the closest place i could think off.after Bennetts looked at it they wanted to way overcharge to fix it. my

3
★★★★★

the best thing you can do is ( NOT ) go to Paul Bennetts Garage !!!\r
My Daughters gas tank fell off her car. we towed it to the closest place i could think off.after Bennetts looked at it they wanted to way overcharge to fix it. my

.

Here's a tip - AVOID THIS GARAGE!!!!!!!!!\r
\r
I don't usually fill out these reviews but I felt others should be warned about how you may be treated at this garage. Went in for a simple job and had an additional 3 hours added to my total

3
★★★★★

Here's a tip - AVOID THIS GARAGE!!!!!!!!!\r
\r
I don't usually fill out these reviews but I felt others should be warned about how you may be treated at this garage. Went in for a simple job and had an additional 3 hours added to my total

.

I brought an older car to this garage and wanted a NYS inspection. Received a call on what it needed, maybe more than I wanted to spend but moved forward, they were vague and stated they needed to check one other item, instead of checking that before moving forward they did the inital work and then came back to me and told me that it would need additional work, not just some work but triple the original quote. When I complain the office clerk was very apathetic and could not have cared less. They offered no resolution so I had a car that did not pass inspection but needed tons of work. I know that the amount of work the car ultimately needed was not their fault but if I had been fully informed I would have probably just went out and gotten my son a different vehicle, the amount of work was more than that entire car was worth! Let me make sure this is clear, I am not some young kid or someone who normally complains, I have been getting cars inspected for nearly 30 years so I have had some experience, this was the first time I have ever experienced something like this ever! Let me repeat that, I have never seen a garage do something like this. I was left looking around for Ashton Kutcher to come out and tell me I had been punk'd it was truly that bad of an experience. Needless to say I will never return to this place, I am shocked to see a garage and a mechanic care so little about their reputation or their customer service. At then end of the day it's really all they have and without it there will be an empty building there one day.

0
★☆☆☆☆

I brought an older car to this garage and wanted a NYS inspection. Received a call on what it needed, maybe more than I wanted to spend but moved forward, they were vague and stated they needed to check one other item, instead of checking that before moving forward they did the inital work and then came back to me and told me that it would need additional work, not just some work but triple the original quote. When I complain the office clerk was very apathetic and could not have cared less. They offered no resolution so I had a car that did not pass inspection but needed tons of work. I know that the amount of work the car ultimately needed was not their fault but if I had been fully informed I would have probably just went out and gotten my son a different vehicle, the amount of work was more than that entire car was worth! Let me make sure this is clear, I am not some young kid or someone who normally complains, I have been getting cars inspected for nearly 30 years so I have had some experience, this was the first time I have ever experienced something like this ever! Let me repeat that, I have never seen a garage do something like this. I was left looking around for Ashton Kutcher to come out and tell me I had been punk'd it was truly that bad of an experience. Needless to say I will never return to this place, I am shocked to see a garage and a mechanic care so little about their reputation or their customer service. At then end of the day it's really all they have and without it there will be an empty building there one day.

.

This is a family owned business and they are wonderful. They are very resonable, and accurate and fast to boot. They are very honest I highly recomend this place!

4
★★★★☆

This is a family owned business and they are wonderful. They are very resonable, and accurate and fast to boot. They are very honest I highly recomend this place!

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