West Herr Toyota Scion of Orchard Park

★★★★★
  • 4141 Southwestern Blvd

    Orchard Park, NY 14127

    Map & Directions
  • 716-648-4141

About West Herr Toyota Scion of Orchard Park

Hours
Sales: 9 to 9 Mon Tue & Thurs | 9 to 6 Wed & Fri | 9 to 5 on Sat Service: 7:30 - 6 Mon Wed Fri | 7:30 - 8:00 Tue Thu | 8:00 - 5:00 Parts Dept: 7:30 - 6 Mon Wed Fri | 7:30 - 7:30 Tue Thu | 8:00 - 5:00 Sat

Automotive

Automotive
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5 10
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I have been buying my vehicles at West Herr for 15 years. I have bought three 4-runners and one Sion for my son. All of my vehicles have been excellent. Every time I have traded in a vehicle they have given me the best possible price. When I have financed I have gotten great interest rates. I just traded into a Tacoma and I didnt think I was going to like as much as my 4-runner, but I do love it more than I expected. In my 15 years of service experiences I have had only one disappointment and I did bring it to the attention of management. They were more than fair and rectified the issue and apologized for the inconvenience. Service people are just that people, and they make mistakes. It is nice to know that the service manager didnt just fluff me off. He was as concerned as I was. He looked into the issue and corrected it professionally. I have dealt with many dealerships in my 30 years of buying vehicles I have not found any better than West Herr Toyota. Thats why I am still here and my grandchildren will be getting their vehicles here. I hope Tom Occhino is still around when the time comes. He will make the sales process as smooth and painless as possible. Make sure you tell him Pete S. sent you. I told him I dont care about the birddog thing, just take care of the people I send you that is payment enough. Happy motoring, I am!

Sincerely
Pete S.

5
★★★★★

I have been buying my vehicles at West Herr for 15 years. I have bought three 4-runners and one Sion for my son. All of my vehicles have been excellent. Every time I have traded in a vehicle they have given me the best possible price. When I have financed I have gotten great interest rates. I just traded into a Tacoma and I didnt think I was going to like as much as my 4-runner, but I do love it more than I expected. In my 15 years of service experiences I have had only one disappointment and I did bring it to the attention of management. They were more than fair and rectified the issue and apologized for the inconvenience. Service people are just that people, and they make mistakes. It is nice to know that the service manager didnt just fluff me off. He was as concerned as I was. He looked into the issue and corrected it professionally. I have dealt with many dealerships in my 30 years of buying vehicles I have not found any better than West Herr Toyota. Thats why I am still here and my grandchildren will be getting their vehicles here. I hope Tom Occhino is still around when the time comes. He will make the sales process as smooth and painless as possible. Make sure you tell him Pete S. sent you. I told him I dont care about the birddog thing, just take care of the people I send you that is payment enough. Happy motoring, I am!

Sincerely
Pete S.

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.

I have been buying my vehicles at West Herr for 15 years. I have bought three 4-runners and one Sion for my son. All of my vehicles have been excellent. Every time I have traded in a vehicle they have given me the best possible price. When

3
★★★★★

I have been buying my vehicles at West Herr for 15 years. I have bought three 4-runners and one Sion for my son. All of my vehicles have been excellent. Every time I have traded in a vehicle they have given me the best possible price. When

.

Service department is courteous, efficient and knowledgable. Work is done in a timely fashion and any concerns are addressed professionally. Very pleased with experience and would recommend to anyone interested in quality vehicles and top

3
★★★★★

Service department is courteous, efficient and knowledgable. Work is done in a timely fashion and any concerns are addressed professionally. Very pleased with experience and would recommend to anyone interested in quality vehicles and top

.

Steve has been great. Very informative and knowledgeable. Glad we made the switch from Fucillo!

5
★★★★★

Steve has been great. Very informative and knowledgeable. Glad we made the switch from Fucillo!

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Steve has been great. Very informative and knowledgeable. Glad we made the switch from Fucillo!

3
★★★★★

Steve has been great. Very informative and knowledgeable. Glad we made the switch from Fucillo!

.

We leased a 2015 Rav4 and it's a fantastic car. This is our 3rd or 4th car from the same sales person at west Herr, Colleen Leclerc, she makes it easy and clear with no games. The entire decision and negotiation process was a breeze, it

3
★★★★★

We leased a 2015 Rav4 and it's a fantastic car. This is our 3rd or 4th car from the same sales person at west Herr, Colleen Leclerc, she makes it easy and clear with no games. The entire decision and negotiation process was a breeze, it

.

My recent car-buying experience at West Herr Toyota was very pleasant. I received the help I needed, worked with a knowledgeable, patient, compassionate, and funny salesperson, Sam Lambert, and drove off the lot with a wonderful 2014 "tricked out" Corolla. I am so pleased and excited about my new car and the experience I had at West Herr. Thanks!

5
★★★★★

My recent car-buying experience at West Herr Toyota was very pleasant. I received the help I needed, worked with a knowledgeable, patient, compassionate, and funny salesperson, Sam Lambert, and drove off the lot with a wonderful 2014 "tricked out" Corolla. I am so pleased and excited about my new car and the experience I had at West Herr. Thanks!

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My Husband and I are always impressed with the service West Herr provides. They have a system that is like nowhere else. great work!!!

3
★★★★★

My Husband and I are always impressed with the service West Herr provides. They have a system that is like nowhere else. great work!!!

.

Poor sales manship and customer service. I felt like I was buying a car from a corner car lot. The salesman told me the car had cruise control, it did not. he said he would take care of the miles that I was over on my lease two months later Igot a bill for nine hundred dollars. This bill was taken care of after sending letters to the president of West Herr. There was also alot of pressure to accept their attempts to sell add ons e.g. extended waranty, etc. i would not return.

1
★★☆☆☆

Poor sales manship and customer service. I felt like I was buying a car from a corner car lot. The salesman told me the car had cruise control, it did not. he said he would take care of the miles that I was over on my lease two months later Igot a bill for nine hundred dollars. This bill was taken care of after sending letters to the president of West Herr. There was also alot of pressure to accept their attempts to sell add ons e.g. extended waranty, etc. i would not return.

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From the moment we walked in the front door, we were greated with kindness by Fran, and offered something to drink. The Sales Staff made our purchase experience fun. We will buy from them again.

PROS: Welcoming service, with smiles and professionalizm
CONS:

5
★★★★★

From the moment we walked in the front door, we were greated with kindness by Fran, and offered something to drink. The Sales Staff made our purchase experience fun. We will buy from them again.

PROS: Welcoming service, with smiles and professionalizm
CONS:

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Message from West Herr Toyota Scion of Orchard Park

Buffalo NY Toyota Dealer, with an amazing selection of new and used Toyotas. Only minutes from Down Town Buffalo. Free airport shuttle service, so you can maintain your car while away on business.

More about West Herr Toyota Scion of Orchard Park

Buffalo Toyota Dealer, with Sales, Service, Leasing, and parts

 

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