Hurricane Hobbies

★★★☆☆
40.8582 -73.0978
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631-737-3157

2425 Middle Country Rd # 101

Centereach, NY

11720

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Latest reviews from Citysearch.

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I WOULD NOT HAVE GIVEN THEM ANY STARS BUT I HAD TO, THEY DON'T DESERVE ANY! ALL THE BAD REVIEWS ARE 100% REAL AND TRUE! THE GOOD REVIEWS ARE THE OWNERS,FAMILY AND FRIENDS. NOT REAL "CUSTOMERS"!
THEY ARE OVER PRICED...LOOK ON EBAY FOR THE PROOF! THE STAFF(FAMILY OWNERS) HAVE NO IDEA ABOUT RC ITEMS AND HOW TO ANSWER QUESTIONS!THE STORE IS EMPTY ALL THE TIME! THE STORE IS DIRTY AND THE OWNERS AND FAMILY THAT RUN IT ARE ALSO DIRTY! RUSSELL(SON) IT A FAT SLOP THAT EATS JUNK ALL DAY! JERRY JR.(SON) IS A POT HEAD! THE REASON I KNOW THIS IS AFTER LOOSING MY PARTS! HE WAS OUTSIDE THE STORE SMOKING A JOINT AND OFFERED IT TO ME! MOM BOUGHT THESE CLOWNS A STORE! SHE AND JERRY SR. MUST BE VERY PROUD!!! WHITE TRASH FAMILY! THEY DO NOT KNOW HOW TO TREAT THE COUSTOMERS! THEY ARE UNPROFESSIONAL AS THEY COME AS WELL AS UNEDUCATED! THEY SHOULD NOT BE IN BUSINESS IF THEIR MOM WASN'T DUMPING MONEY INTO THE STORE IT WOULD HAVE BEEN GONE YEARS AGO! ALL I KNOW IS THEY ARE NOT GOING TO MAKE IT MUCH LONGER AND I HOPE THAT MORE PEOPLE LOOK ON HERE AND GET THE TRUTH ABOUT THIS PLACE BEFORE GOING TO THIS HELL HOLE! NO MATTER WHAT YOU NEED A NEW RC, WORK DONE,PARTS PAINT ETC. STAY WAY. IT WILL TAKE LONGER THEN THEY TELL YOU. THEY WILL NOT FIX IT. THEY WILL NOT CALL YOU WITH A UPDATE. THEY WILL LOOSE ANYTHING YOU GIVE THEM! THEY WILL TREAT YOU AS THOUGH YOU ARE THE ONE THAT DID SOMETHING WRONG. THEY WILL NOT PAINT ANYTHING EVEN GOOD, FORGET PERFECT! BOTTEM LINE THEY ARE A JOKE AND SHOULD BE OUT OF BUSINESS!!! I HOPE THAT THIS HELPS TO SHUT THESE CLOWNS DOWN. THEY SHOULD OPEN A CIRCUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1
★☆☆☆☆

I WOULD NOT HAVE GIVEN THEM ANY STARS BUT I HAD TO, THEY DON'T DESERVE ANY! ALL THE BAD REVIEWS ARE 100% REAL AND TRUE! THE GOOD REVIEWS ARE THE OWNERS,FAMILY AND FRIENDS. NOT REAL "CUSTOMERS"!
THEY ARE OVER PRICED...LOOK ON EBAY FOR THE PROOF! THE STAFF(FAMILY OWNERS) HAVE NO IDEA ABOUT RC ITEMS AND HOW TO ANSWER QUESTIONS!THE STORE IS EMPTY ALL THE TIME! THE STORE IS DIRTY AND THE OWNERS AND FAMILY THAT RUN IT ARE ALSO DIRTY! RUSSELL(SON) IT A FAT SLOP THAT EATS JUNK ALL DAY! JERRY JR.(SON) IS A POT HEAD! THE REASON I KNOW THIS IS AFTER LOOSING MY PARTS! HE WAS OUTSIDE THE STORE SMOKING A JOINT AND OFFERED IT TO ME! MOM BOUGHT THESE CLOWNS A STORE! SHE AND JERRY SR. MUST BE VERY PROUD!!! WHITE TRASH FAMILY! THEY DO NOT KNOW HOW TO TREAT THE COUSTOMERS! THEY ARE UNPROFESSIONAL AS THEY COME AS WELL AS UNEDUCATED! THEY SHOULD NOT BE IN BUSINESS IF THEIR MOM WASN'T DUMPING MONEY INTO THE STORE IT WOULD HAVE BEEN GONE YEARS AGO! ALL I KNOW IS THEY ARE NOT GOING TO MAKE IT MUCH LONGER AND I HOPE THAT MORE PEOPLE LOOK ON HERE AND GET THE TRUTH ABOUT THIS PLACE BEFORE GOING TO THIS HELL HOLE! NO MATTER WHAT YOU NEED A NEW RC, WORK DONE,PARTS PAINT ETC. STAY WAY. IT WILL TAKE LONGER THEN THEY TELL YOU. THEY WILL NOT FIX IT. THEY WILL NOT CALL YOU WITH A UPDATE. THEY WILL LOOSE ANYTHING YOU GIVE THEM! THEY WILL TREAT YOU AS THOUGH YOU ARE THE ONE THAT DID SOMETHING WRONG. THEY WILL NOT PAINT ANYTHING EVEN GOOD, FORGET PERFECT! BOTTEM LINE THEY ARE A JOKE AND SHOULD BE OUT OF BUSINESS!!! I HOPE THAT THIS HELPS TO SHUT THESE CLOWNS DOWN. THEY SHOULD OPEN A CIRCUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Pros: NONE! DIRT BALL! WHITE TRASH! DIRT UNDER ANYONES FEET!!!!!!!

Cons: EVERYTHING IN REGAURDS TO THIS STORE AND THE OWNERS!!!!!!!!!

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On my way home my kids wanted to go in the store, so we did. It was a very nice store with odds and ends everywhere you looked. I had a conversation with an older women who was very friendly. My children were instantly hooked on their slot car tracks and we were able to rent them for 15mins and a reasonable price. They had so much fun crashing the cars and watching then fly by. They can't wait to go back, it's a shame we don't live closer because i'd love to bring them back. This is a great little family store that i highly recommend!

5
★★★★★

On my way home my kids wanted to go in the store, so we did. It was a very nice store with odds and ends everywhere you looked. I had a conversation with an older women who was very friendly. My children were instantly hooked on their slot car tracks and we were able to rent them for 15mins and a reasonable price. They had so much fun crashing the cars and watching then fly by. They can't wait to go back, it's a shame we don't live closer because i'd love to bring them back. This is a great little family store that i highly recommend!

Pros: Kid friendly, comfortable store with nice employees

Cons: jus wish we lived closer, it was a nice way to end the day

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I bought a Avion plane from their shop and it was very nice, however it broke (not their fault). I went to get it repaired and they did it in a fashionable manner.

~regards

5
★★★★★

I bought a Avion plane from their shop and it was very nice, however it broke (not their fault). I went to get it repaired and they did it in a fashionable manner.

~regards

Pros: Good service, friendly, knowledgeable

.

Their new store is great and i'm loving their Hardbodies race for the slotcars. They have a real good crowd going on and the new store is very spacious. It's a pleasure being at the store and they have a family environment.

Has anyone else seen that adroable puppy they have? so cute! hahaa

5
★★★★★

Their new store is great and i'm loving their Hardbodies race for the slotcars. They have a real good crowd going on and the new store is very spacious. It's a pleasure being at the store and they have a family environment.

Has anyone else seen that adroable puppy they have? so cute! hahaa

Pros: Two slot car tracks, HUGE store.

Cons: well, nothing at the moment

.

Unfortunately, it appears the bad reviews are honest and like others have told you, the good reviews appear
written by the owners. Eveything I have read in the bad reviews is accurate and true. I do not need to repeat.
Just so you know however, if you are excited about getting into a hobby, you will be overcharged here. If you need work done, it may never get done. I have been verbally abused by EVERY MEMBER OF THIS FAMILY. Yes, every one, without any provocation other than, Can I have my car back, Please, I do not want to wait another six months. I am sorry to have to report this, but it is the truth, so help me God. I hope they clean up their act.
Better Luck.

1
★☆☆☆☆

Unfortunately, it appears the bad reviews are honest and like others have told you, the good reviews appear
written by the owners. Eveything I have read in the bad reviews is accurate and true. I do not need to repeat.
Just so you know however, if you are excited about getting into a hobby, you will be overcharged here. If you need work done, it may never get done. I have been verbally abused by EVERY MEMBER OF THIS FAMILY. Yes, every one, without any provocation other than, Can I have my car back, Please, I do not want to wait another six months. I am sorry to have to report this, but it is the truth, so help me God. I hope they clean up their act.
Better Luck.

Pros: Fun to look at Hobby Materials, Hobbies are Happy Time Right

Cons: Toxic People, all 7 Deadly Sins Live Here in Abundance

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First off these guys have no idea what they are doing. Looking for a brushless RC car, wanted to do some shopping around. Asked them if the brushless cars had reverse. They said NO!! went to another shop, who were 10 times more helpful, they explained it had reverse, so I bought a car from that hobby shop. Used the car at the mall, broke an lower control arm. Figured I was in the area I would get a new part its on the way home. Russle saw that I got a car from somewhere else, Flipped out!!! refused to sell me a new part

Guy is a very very un-proffesional

Who cares, me and my friend would never go back to him again.

Highly Un-recommended

Look at his reviews, Terrible!!!

1
★☆☆☆☆

First off these guys have no idea what they are doing. Looking for a brushless RC car, wanted to do some shopping around. Asked them if the brushless cars had reverse. They said NO!! went to another shop, who were 10 times more helpful, they explained it had reverse, so I bought a car from that hobby shop. Used the car at the mall, broke an lower control arm. Figured I was in the area I would get a new part its on the way home. Russle saw that I got a car from somewhere else, Flipped out!!! refused to sell me a new part

Guy is a very very un-proffesional

Who cares, me and my friend would never go back to him again.

Highly Un-recommended

Look at his reviews, Terrible!!!

Pros: their is no line since no one is their

Cons: Customer service

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these guys were very helpful with building my model railroad,If they did'nt have it in stock Hurricane would order the product for me in a timely fashion.They even have a train guy there who is willing to make house calls to solve any problems I encountered.They have an old style hobby store, that you just cant find these days.Hurricane you guys have my business for life!The staff was freindly and helpfull.

5
★★★★★

these guys were very helpful with building my model railroad,If they did'nt have it in stock Hurricane would order the product for me in a timely fashion.They even have a train guy there who is willing to make house calls to solve any problems I encountered.They have an old style hobby store, that you just cant find these days.Hurricane you guys have my business for life!The staff was freindly and helpfull.

Pros: everything a hobby minded guy could want

Cons: bigger store

.

I have been there twice. Each time I was there I was treated well. The items I purchased were comparable in price to other shops on line. The staff seemed relaxed and knowledgeable. My questions were answered and service was fine. It seemed like a well stocked hobby shop and I enjoyed the "family" atmosphere.
Thank you Russell, Jerry Sr. Carol Jerry Jr. and Denise for helping our new hobby get off the ground. Literally. (Helicopter).

Thank You

Paul

5
★★★★★

I have been there twice. Each time I was there I was treated well. The items I purchased were comparable in price to other shops on line. The staff seemed relaxed and knowledgeable. My questions were answered and service was fine. It seemed like a well stocked hobby shop and I enjoyed the "family" atmosphere.
Thank you Russell, Jerry Sr. Carol Jerry Jr. and Denise for helping our new hobby get off the ground. Literally. (Helicopter).

Thank You

Paul

Pros: Large inventory, knowledgeable

Cons: Traffic

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IGNORANT AND LAZY STAFF. MOM BOUGHT THESE SPEDS A BUSINESS SO THEY CAN SIT ON THIER LAZY ASSES. THEY STILL LIVE WITH MOM, HOW SAD IS THAT? THESE IDIOTS POSTED THIER OWN REVIEWS!!!! "CANT WAIT UNTIL YOU GET A TRACK"? BUSTED !!!! SHOWS THE STUPIDITY. MORE INTERESTED IN PLAYING ON THE COMPUTER AND STUFFING FOOD IN THIER MOUTHS THEN HELPING COSTUMERS. THEY MUST BE RICH BECAUSE THEY ALSO HAVE NO INTEREST IN SELLING ANYTHING. IGNORING COSTUMERS WHO ARE STANDING AT THE TILL WAITING FOR SERVICE. THIS WAS MY FIRST TIME IN THIS STORE AND I WILL NEVER RETURN! PATHETIC !!!!!!!!!!!!!! THESE MORONS SHOULD HAVE STAYED IN SCHOOL AND AND HAVE RECEIVED AN EDUCATION.

1
★☆☆☆☆

IGNORANT AND LAZY STAFF. MOM BOUGHT THESE SPEDS A BUSINESS SO THEY CAN SIT ON THIER LAZY ASSES. THEY STILL LIVE WITH MOM, HOW SAD IS THAT? THESE IDIOTS POSTED THIER OWN REVIEWS!!!! "CANT WAIT UNTIL YOU GET A TRACK"? BUSTED !!!! SHOWS THE STUPIDITY. MORE INTERESTED IN PLAYING ON THE COMPUTER AND STUFFING FOOD IN THIER MOUTHS THEN HELPING COSTUMERS. THEY MUST BE RICH BECAUSE THEY ALSO HAVE NO INTEREST IN SELLING ANYTHING. IGNORING COSTUMERS WHO ARE STANDING AT THE TILL WAITING FOR SERVICE. THIS WAS MY FIRST TIME IN THIS STORE AND I WILL NEVER RETURN! PATHETIC !!!!!!!!!!!!!! THESE MORONS SHOULD HAVE STAYED IN SCHOOL AND AND HAVE RECEIVED AN EDUCATION.

Pros: NONE

Cons: THAT THEY BREATH THE SAME AIR AS US

.

I gone to many hobbie shops for years.the prices are spot on in hurricane.Most prices are the same as mail order or less.They always go out of their way to help me or get parts for me.So for the few hobby shops left in long island i would definitly go to hurricane for my next purchase.

5
★★★★★

I gone to many hobbie shops for years.the prices are spot on in hurricane.Most prices are the same as mail order or less.They always go out of their way to help me or get parts for me.So for the few hobby shops left in long island i would definitly go to hurricane for my next purchase.

Pros: service

Cons: no track

.

This is the most unprofessional place I have ever dealt with. They have no idea how to treat their customers. The place is a mess, they all sit behind this counter on their asses eating junk food all day long and if you ask them a question while they have their mouth full, they give you an attitude like you are bothering them. Here's my story - I was foolish enough to buy my husband a Traxxis (not sure of the spelling) Christmas 2006. Over $600 for this car and they were rude during the whole entire transaction. My husband had to go there a few times to get accessories for this car, each time unpleasant as well. Last Thursday my house got broken into and pretty much everything of value was stolen including this car. Since I need the receipt to prove my loss to the insurance company (and not having any idea where I could have put it) I called Hurricane Hobbies today to explain my loss. Usually when you tell someone you got robbed, they express a little sympathy, I mean that is the humane thing to do. So the first guy tells me he can't help me, he'll put someone else on. The next guy (I'm assuming the Owner who has the worst attitude of all) tells me that they don't keep records after two years, I tell him it wasn't two years ago and that I bought it in December 2006 and he says, "well, 2006 was 2 years ago, we're halfway through 2008" and then says that he destroys his records after one year. I think that he probably keeps terrible records and wouldn't know how to find it but I can guarantee you that if NYS Sales Tax audited him, he would have to produce these receipts (did I mention I paid cash for this car?) So I ask if there is anything he can give me that I can present to the insurance company to get reimbursed so I can come back and buy a replacement. The guy in the background starts yelling, "Jesus Christ, give me the phone" and when I asked the guy why he said that, he said he was talking to a customer. Yeah, right! Consumer - BE WARNED!!!!

1
★☆☆☆☆

This is the most unprofessional place I have ever dealt with. They have no idea how to treat their customers. The place is a mess, they all sit behind this counter on their asses eating junk food all day long and if you ask them a question while they have their mouth full, they give you an attitude like you are bothering them. Here's my story - I was foolish enough to buy my husband a Traxxis (not sure of the spelling) Christmas 2006. Over $600 for this car and they were rude during the whole entire transaction. My husband had to go there a few times to get accessories for this car, each time unpleasant as well. Last Thursday my house got broken into and pretty much everything of value was stolen including this car. Since I need the receipt to prove my loss to the insurance company (and not having any idea where I could have put it) I called Hurricane Hobbies today to explain my loss. Usually when you tell someone you got robbed, they express a little sympathy, I mean that is the humane thing to do. So the first guy tells me he can't help me, he'll put someone else on. The next guy (I'm assuming the Owner who has the worst attitude of all) tells me that they don't keep records after two years, I tell him it wasn't two years ago and that I bought it in December 2006 and he says, "well, 2006 was 2 years ago, we're halfway through 2008" and then says that he destroys his records after one year. I think that he probably keeps terrible records and wouldn't know how to find it but I can guarantee you that if NYS Sales Tax audited him, he would have to produce these receipts (did I mention I paid cash for this car?) So I ask if there is anything he can give me that I can present to the insurance company to get reimbursed so I can come back and buy a replacement. The guy in the background starts yelling, "Jesus Christ, give me the phone" and when I asked the guy why he said that, he said he was talking to a customer. Yeah, right! Consumer - BE WARNED!!!!

Pros: The mother of the owner is very nice

Cons: Everyone else

.

I HAVE BEEN GOING TO RUSS FOR 15+ YEARS AND I HAVE NOT HAD ANY MAJOR PROBLEMS WITH THE STORE. I HAVE BOUGHT ALOT OF KITS OVER THE YEARS AND I STILL GO BACK TO HURRICANE. I ALWAYS TREAT PEOPLE THE WAY I WANT TO BE TREATED AND THAT IS HOW I CARRY MYSELF. I THINK THE SHOP COULD BE BIGGER BUT HEY WE LIVE ON LONG ISLAND, RENT IS TO HIGH. ALL I CAN SAY IS I LIKE GOING TO HURRICANE AND WILL CONTIUE TO GO THERE. THEY KNOW THERE STUFF AND HEY NOT ALL OF THE CONSUMER ARE NICE PEOPLE SO WITH THAT SAID ITS YOUR CHOSE IF YOU GO THERE OR NOT .

5
★★★★★

I HAVE BEEN GOING TO RUSS FOR 15+ YEARS AND I HAVE NOT HAD ANY MAJOR PROBLEMS WITH THE STORE. I HAVE BOUGHT ALOT OF KITS OVER THE YEARS AND I STILL GO BACK TO HURRICANE. I ALWAYS TREAT PEOPLE THE WAY I WANT TO BE TREATED AND THAT IS HOW I CARRY MYSELF. I THINK THE SHOP COULD BE BIGGER BUT HEY WE LIVE ON LONG ISLAND, RENT IS TO HIGH. ALL I CAN SAY IS I LIKE GOING TO HURRICANE AND WILL CONTIUE TO GO THERE. THEY KNOW THERE STUFF AND HEY NOT ALL OF THE CONSUMER ARE NICE PEOPLE SO WITH THAT SAID ITS YOUR CHOSE IF YOU GO THERE OR NOT .

Pros: ALWAY WORKS WITH ME AND UP FRONT IF THERE IS ANY PROBLEM WITH KITS

Cons: BIGGER STORE SO WE WOULD HAVE A TRACK LOL

.

I wish I have read the first review( Lindanurse) before I bought from them. They are true rip offs, they sold me a cheap clone for the same price as of a genuine item. The clone is $100 less every where. When I called them and asked for an explanation they became extremely hostile and used all sorts of profanity. They said they'll not take it back and only after enduring much of ther abusive and vulgar language the owner said they'll give a store credit "bring it back you AssH....". So me being a family guy who has this as a side hobby had to eat up the loss. Most of the things that I have seen were overpriced anyway. I dont know who wrote the other two reviews but by reading it carefully I have a strong feeling that they are either family members if not the owner himself. Just look at the the pros GOOD PARKING, WELL LIGHTED, HUGE INVENTORY, YOU CAN'T MAKE EVERYBODY HAPPY and all sorts of abusive language for the previous reviewer"she must be on some strong meds". This shop is not for a newbe or if you dont belong to a g@ng. They are master deciever's and they'll never take any item back, most they'll do is to give you a store credit but be prepared to be verbally abused by them and by the way most of the things that I have seen were overpriced anyway.

1
★☆☆☆☆

I wish I have read the first review( Lindanurse) before I bought from them. They are true rip offs, they sold me a cheap clone for the same price as of a genuine item. The clone is $100 less every where. When I called them and asked for an explanation they became extremely hostile and used all sorts of profanity. They said they'll not take it back and only after enduring much of ther abusive and vulgar language the owner said they'll give a store credit "bring it back you AssH....". So me being a family guy who has this as a side hobby had to eat up the loss. Most of the things that I have seen were overpriced anyway. I dont know who wrote the other two reviews but by reading it carefully I have a strong feeling that they are either family members if not the owner himself. Just look at the the pros GOOD PARKING, WELL LIGHTED, HUGE INVENTORY, YOU CAN'T MAKE EVERYBODY HAPPY and all sorts of abusive language for the previous reviewer"she must be on some strong meds". This shop is not for a newbe or if you dont belong to a g@ng. They are master deciever's and they'll never take any item back, most they'll do is to give you a store credit but be prepared to be verbally abused by them and by the way most of the things that I have seen were overpriced anyway.

Pros: Location is good

Cons: Customer service, selling cheap clone items, overpricing

.

I just came from Hurricane Hobbies and the people were very helpful. I bought an electric motor from another hobby shop and I put the wrong pinion on the motor. When I returned to the "other store" the guy there could not help me. He did not have a pinion puller in stock and wanted to order one for me for $20.00. When I called Hurricane Hobbies they had a pinion puller in stock to sell but the guy on the phone said not to bother buying it for just one time use and to just come on in and he would pull it for me. So I went there and they were very friendly and did it rite away for free. These people are the best.

5
★★★★★

I just came from Hurricane Hobbies and the people were very helpful. I bought an electric motor from another hobby shop and I put the wrong pinion on the motor. When I returned to the "other store" the guy there could not help me. He did not have a pinion puller in stock and wanted to order one for me for $20.00. When I called Hurricane Hobbies they had a pinion puller in stock to sell but the guy on the phone said not to bother buying it for just one time use and to just come on in and he would pull it for me. So I went there and they were very friendly and did it rite away for free. These people are the best.

Pros: Good people, family owned.

Cons: ?

.

Ive read the review from lindanurse70 and she must be on some strong meds.The guys and gals at hurricane are very friendly and go out of theyre way to help you. why wouldn't you pay to have your r.c. car fixed? I'd love for it to be free too ,but I understand everybody has to make a living.There are not many hobby stores left on the island, so do what i do and support your local hobby store and use the internet for more productive means.
p.s.
YOU CAN'T MAKE EVERYBODY HAPPY

5
★★★★★

Ive read the review from lindanurse70 and she must be on some strong meds.The guys and gals at hurricane are very friendly and go out of theyre way to help you. why wouldn't you pay to have your r.c. car fixed? I'd love for it to be free too ,but I understand everybody has to make a living.There are not many hobby stores left on the island, so do what i do and support your local hobby store and use the internet for more productive means.
p.s.
YOU CAN'T MAKE EVERYBODY HAPPY

Pros: GOOD PARKING, WELL LIGHTED, HUGE INVENTORY

Cons: closed mondays

.

I went to this shop couple of times, always had a bad experience. Items are generally over priced, poor public relations. Things that other hobby shop does for free, this shop will charge you $20. I will not recommend this shop to anybody.

1
★☆☆☆☆

I went to this shop couple of times, always had a bad experience. Items are generally over priced, poor public relations. Things that other hobby shop does for free, this shop will charge you $20. I will not recommend this shop to anybody.

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