Hardy Plumbing & Heating

★★★☆☆
40.8951 -72.4544
Map and Directions to Hardy Plumbing & Heating

631-283-9333

1654 County Road 39

Southampton, NY

11968

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About Hardy Plumbing & Heating

Home Construction & Remodeling

Home Construction & Remodeling
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Reviews 1 - 7 of 7.
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They are either incompetent or they purposefully create problems rather than fix them to make money. I would absolutely NOT recommend them.

1
★☆☆☆☆

They are either incompetent or they purposefully create problems rather than fix them to make money. I would absolutely NOT recommend them.

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.

Hardy bought Berkoski where we have been doing business for 15 years - oil, heat and AC. Our air conditioner was having problems and i called on Thursday morning and they said they could not help me until tuesday. Hardy had just been to our house 2 months ago to change the filters and clean the AC units. I said it ws an emergency and the girl was very rude and said "sorry". I called Weber and Grahn and they will be here this afyernoon. I think Hardy has gotten too big and like to charge for analysis, but when it comes to service, their service is poor!

1
★☆☆☆☆

Hardy bought Berkoski where we have been doing business for 15 years - oil, heat and AC. Our air conditioner was having problems and i called on Thursday morning and they said they could not help me until tuesday. Hardy had just been to our house 2 months ago to change the filters and clean the AC units. I said it ws an emergency and the girl was very rude and said "sorry". I called Weber and Grahn and they will be here this afyernoon. I think Hardy has gotten too big and like to charge for analysis, but when it comes to service, their service is poor!

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.

I recently called Hardy and had a great experience! I called because my hot water heater was leaking and I had no hot water. It was the Tuesday right after the holiday and I can only imagine how busy they must have been. I dealt with one of the girls in the office that promised she would get someone over to my house. She called me periodically with updates on their arrival. I was visited by Mr. Hardy himself followed by two plumbers with a new hot water heater. Due to Hardy's excellent service I had hot water that same afternoon. I would definitely recommend this company!

5
★★★★★

I recently called Hardy and had a great experience! I called because my hot water heater was leaking and I had no hot water. It was the Tuesday right after the holiday and I can only imagine how busy they must have been. I dealt with one of the girls in the office that promised she would get someone over to my house. She called me periodically with updates on their arrival. I was visited by Mr. Hardy himself followed by two plumbers with a new hot water heater. Due to Hardy's excellent service I had hot water that same afternoon. I would definitely recommend this company!

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.

I called Hardy Plumbing to install a new boiler system at my home. The office staff who took the call was extremely professional and sent the owner of the company to give me an estimate. They followed up immediately, installed the system promptly and I have saved 50% on my fuel bill, as was promised. I now recommend Hardy to all my friends and coworkers as they are definitely the best plumbing, heating and air conditioning company on the East End!

5
★★★★★

I called Hardy Plumbing to install a new boiler system at my home. The office staff who took the call was extremely professional and sent the owner of the company to give me an estimate. They followed up immediately, installed the system promptly and I have saved 50% on my fuel bill, as was promised. I now recommend Hardy to all my friends and coworkers as they are definitely the best plumbing, heating and air conditioning company on the East End!

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0 out of 1 people found this review helpful.

.

I had to leave a message with their evening service last Tuesday evening, and the woman who answered the phone was rude, nasty, hurried, and unprofessional. And, no one followed up and called me back the next day, as requested!! I had to phone them. The daytime telephone staff is no better: rude, pushy, and hurrying. The company may do good work once the men get on site, but the women (relatives and friends??) who answer the phone probably hate their jobs. It is not pleasant to deal with them.

1
★☆☆☆☆

I had to leave a message with their evening service last Tuesday evening, and the woman who answered the phone was rude, nasty, hurried, and unprofessional. And, no one followed up and called me back the next day, as requested!! I had to phone them. The daytime telephone staff is no better: rude, pushy, and hurrying. The company may do good work once the men get on site, but the women (relatives and friends??) who answer the phone probably hate their jobs. It is not pleasant to deal with them.

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.

Bought a new toilet from Hardy. Everyone was very nice, prompt, courteous. Off to a good start!! Five months later, the toilet is still not flushing properly. Have been visited three separate times to resolve the problem. Mostly recently we were told that we needed a new internal mechanism which would be delivered the following week. The next Saturday two more service people showed up with no knowledge of the problem and without the part. They could not fix it (big surprise!) Called the office to talk to a manager. Asked them to call me at my office... they called me back at home so I missed the call. Today, they are not available. Frustrated... big time.

1
★☆☆☆☆

Bought a new toilet from Hardy. Everyone was very nice, prompt, courteous. Off to a good start!! Five months later, the toilet is still not flushing properly. Have been visited three separate times to resolve the problem. Mostly recently we were told that we needed a new internal mechanism which would be delivered the following week. The next Saturday two more service people showed up with no knowledge of the problem and without the part. They could not fix it (big surprise!) Called the office to talk to a manager. Asked them to call me at my office... they called me back at home so I missed the call. Today, they are not available. Frustrated... big time.

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.

They still tout themselves as a local company, and the owner even will show up on the odd service call - letting you know he is listed in the phone book if you have any problems. Their pricing is competitive, and they respond pretty quickly to all calls and questions

4
★★★★☆

They still tout themselves as a local company, and the owner even will show up on the odd service call - letting you know he is listed in the phone book if you have any problems. Their pricing is competitive, and they respond pretty quickly to all calls and questions

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