Alex Tailor Shop

★★★☆☆

About Alex Tailor Shop

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When I said I wanted my shirt tailored, Alex told me it would be $15. After he finished taking my measurements, he changed the amount to $25. I had to negotiate him down to $20, then down to the original price of $15. He said the shirt

3
★★★★★

When I said I wanted my shirt tailored, Alex told me it would be $15. After he finished taking my measurements, he changed the amount to $25. I had to negotiate him down to $20, then down to the original price of $15. He said the shirt

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They were highly recommended by Century 21 so went there to alter my suits. Gentle and soft spoken guys but the quality of the job is mediocre at best, my dry cleaner is so much better it is unreal. I am extremely dissatisfied, these guys

3
★★★★★

They were highly recommended by Century 21 so went there to alter my suits. Gentle and soft spoken guys but the quality of the job is mediocre at best, my dry cleaner is so much better it is unreal. I am extremely dissatisfied, these guys

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They make promises that they don't keep.
They don't deliver within the time they say they would.
(We are still waiting after 2 months !!!)
They don't send the confirming e-mail with post-details.

For people visiting NY (Great city, love it !) I advice to look for an ather tailor.

0
★☆☆☆☆

They make promises that they don't keep.
They don't deliver within the time they say they would.
(We are still waiting after 2 months !!!)
They don't send the confirming e-mail with post-details.

For people visiting NY (Great city, love it !) I advice to look for an ather tailor.

Pros: Bad experiance

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recently i had gone to josephs tailor shop and he had ruined 4 of my georgio armani suits i thought i wouldn't be able to recover them until i went to alex's shop. alex and david are truly the best, they were able to fix all 4 of my expensive suits that joseph the tailor had distorted . when they were done the suits were EXACTLY fit for me.
BEST TAILORS. THEY CAN DO ANYTHING!!

2
★★★★★

recently i had gone to josephs tailor shop and he had ruined 4 of my georgio armani suits i thought i wouldn't be able to recover them until i went to alex's shop. alex and david are truly the best, they were able to fix all 4 of my expensive suits that joseph the tailor had distorted . when they were done the suits were EXACTLY fit for me.
BEST TAILORS. THEY CAN DO ANYTHING!!

Pros: consist, kind, know how to do the job right, near century21

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They tailored my pants, just shortening them. You would think it's such a simple thing that they can't mess it up. They were unpleasant, i felt like I was bothering them. When he measured my pants, he just made a quick line on the hem, I thought "well, that's how they do it", but when I brought them home I realized the pants were way too short, all three pairs. I look like I am expecting a flooding season. I have to take it somewhere else to have it fixed.
They were very unpleasant, unclean, inaccurate.
Oh, and that was my fourth trip to the shop - they were closed three times before, morning, afternoon, you never know about the hours.

0
★☆☆☆☆

They tailored my pants, just shortening them. You would think it's such a simple thing that they can't mess it up. They were unpleasant, i felt like I was bothering them. When he measured my pants, he just made a quick line on the hem, I thought "well, that's how they do it", but when I brought them home I realized the pants were way too short, all three pairs. I look like I am expecting a flooding season. I have to take it somewhere else to have it fixed.
They were very unpleasant, unclean, inaccurate.
Oh, and that was my fourth trip to the shop - they were closed three times before, morning, afternoon, you never know about the hours.

Pros: Location

Cons: Poor quality of the actual tailoring, very unpleasant customer service

.

I've been a customer since 1999 and Alex has always been willing to accommodate my last minute requests and his work has always been superior when compared to other tailors. Prices are reasonable and find it unfortunate some people have left negative reviews given the two tailors are very personable and considerate of their customers needs.

2
★★★★★

I've been a customer since 1999 and Alex has always been willing to accommodate my last minute requests and his work has always been superior when compared to other tailors. Prices are reasonable and find it unfortunate some people have left negative reviews given the two tailors are very personable and considerate of their customers needs.

Pros: Reliable service

Cons: none

.

Terrible tailors.

Clothes returned dirty from dust in shop. Dropped off a new suit - promised to be ready by Friday but not even ready on Tuesday. Jacket pockets not opened (despite two requests to do so) and jacket fit worse than when I dropped it off. Pants were close to right, but found numerous loose strings dangling on nice new wools pants,

Price was a scam too. $50+ for tailoring new suit (which fit better before I dropped it off) and $25 for shortening the sleeves on a raincoat!?!?!

0
★☆☆☆☆

Terrible tailors.

Clothes returned dirty from dust in shop. Dropped off a new suit - promised to be ready by Friday but not even ready on Tuesday. Jacket pockets not opened (despite two requests to do so) and jacket fit worse than when I dropped it off. Pants were close to right, but found numerous loose strings dangling on nice new wools pants,

Price was a scam too. $50+ for tailoring new suit (which fit better before I dropped it off) and $25 for shortening the sleeves on a raincoat!?!?!

Pros: None

Cons: Terrible quality, over-priced, dirty shop

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Excellent tailors Alex and David, have been comming here for 10 years, now on street level, even better, before they were on the 2nd floor of the same building, they are very busy but usually can do things the same day if reasonable and that's good since i'm always traveling, i have been comming here since i was 13 years old, excellent customer service and very polite, also now have a little jewelry for gifts in the frong of the store and also do custom shirts that are excellent quality at very appealing prices and within 4 to 6 weeks usually. Overall, highly recommended without a doubt.

2
★★★★★

Excellent tailors Alex and David, have been comming here for 10 years, now on street level, even better, before they were on the 2nd floor of the same building, they are very busy but usually can do things the same day if reasonable and that's good since i'm always traveling, i have been comming here since i was 13 years old, excellent customer service and very polite, also now have a little jewelry for gifts in the frong of the store and also do custom shirts that are excellent quality at very appealing prices and within 4 to 6 weeks usually. Overall, highly recommended without a doubt.

Pros: street level and close to century 21

Cons: none

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I lost weight and took my suit in to see what they could do. NYMag rating is definitely mis-leading and if Alex is the best downtown, you better go to midtown. Don't give them anything you wouldn't have your dry cleaner do, (i.e. hemming pants). They did an okay job on the jacket, but the back puckered and they didn't seem to know what to do about it. Either they lack the skill or lack the knowledge of what a well-tailored garmet looks like. As other reviewers have said, don't bother.

0
★☆☆☆☆

I lost weight and took my suit in to see what they could do. NYMag rating is definitely mis-leading and if Alex is the best downtown, you better go to midtown. Don't give them anything you wouldn't have your dry cleaner do, (i.e. hemming pants). They did an okay job on the jacket, but the back puckered and they didn't seem to know what to do about it. Either they lack the skill or lack the knowledge of what a well-tailored garmet looks like. As other reviewers have said, don't bother.

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I had an experience almost precisely like Epicrus. They had done some hems and such for me in the past. They were recommended by the staff at Century 21. There were sometimes mistakes but they did an OK job generally. I took a jacket and a couple other things in to be altered a couple months ago, and when I came to pick them up the jacket still wasn't right. I asked them to try again and they grudgingly said ok. When I came back the second time and put the jacket on it was exactly the same! The guy said, "it's a different style" (!?!). I took a look at the inside and they hadn't even touched it, and they were passing it off as done! I told them I would pay them for the work they did on the other pieces but not the jacket, which I did. They both started to yell and cuss at me all the way out the door. Unbelievable!

They must pay off the Century 21 guys to pass out thier cards. Steer clear.

0
★☆☆☆☆

I had an experience almost precisely like Epicrus. They had done some hems and such for me in the past. They were recommended by the staff at Century 21. There were sometimes mistakes but they did an OK job generally. I took a jacket and a couple other things in to be altered a couple months ago, and when I came to pick them up the jacket still wasn't right. I asked them to try again and they grudgingly said ok. When I came back the second time and put the jacket on it was exactly the same! The guy said, "it's a different style" (!?!). I took a look at the inside and they hadn't even touched it, and they were passing it off as done! I told them I would pay them for the work they did on the other pieces but not the jacket, which I did. They both started to yell and cuss at me all the way out the door. Unbelievable!

They must pay off the Century 21 guys to pass out thier cards. Steer clear.

Pros: Near Century 21

Cons: Cannot be trusted, nasty

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This place is awful. I would not recommend going here for even the direst of needs. I have had some work completed that was alright. Never on time, but done reasonably. Recently I went there for some shortening and came back when they suggested and they had not done a thing. I told them that I was coming back two days later. When I arrived they still had not touched the pants. Finally, when I went back two days later I paid and they gave me the pants. When I got home and looked at them they had not touched them! When I went back to complain they claimed that they did work and would not give me a refund or discount. I would never go here just based on principle. The guys in there are not decent human beings.

0
★☆☆☆☆

This place is awful. I would not recommend going here for even the direst of needs. I have had some work completed that was alright. Never on time, but done reasonably. Recently I went there for some shortening and came back when they suggested and they had not done a thing. I told them that I was coming back two days later. When I arrived they still had not touched the pants. Finally, when I went back two days later I paid and they gave me the pants. When I got home and looked at them they had not touched them! When I went back to complain they claimed that they did work and would not give me a refund or discount. I would never go here just based on principle. The guys in there are not decent human beings.

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I've taken a number of items there because it's convenient. They did a great job taking in some blue jeans, pretty good on lengthening and shortening some skirts but less than adequate on shortening some shirts. On one, the seam is all bunched at the finish so that the inside sticks out. I didn't bother taking it back, though it's borderline wearable.

Although I gave them a week for each job, it's rarely ready on time. They aren't the worst, but are below par.

1
★★☆☆☆

I've taken a number of items there because it's convenient. They did a great job taking in some blue jeans, pretty good on lengthening and shortening some skirts but less than adequate on shortening some shirts. On one, the seam is all bunched at the finish so that the inside sticks out. I didn't bother taking it back, though it's borderline wearable.

Although I gave them a week for each job, it's rarely ready on time. They aren't the worst, but are below par.

Pros: Convenient, street level

Cons: Mixed quality, not ready on time

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I believe customer service is the key to any business' success; I'd pay more and travel out of my way for great service. Unfortunately, I am unable to rate Alex Tailor Shop's customer service because nobody answers the phone or door during their advertised hours of operation. I bought a suit from Century 21, and as recommended by store personnel I went to Alex Tailor Shop the next morning (Wed, March 16, 2005) to have my pants altered. I knocked and rang the door bell from 8:04am to 8:15am to no avail. I even called twice afterwards - No response. You'd think if a huge department store like Century 21 is sending clients your way, you'd least have an answering machine; I mean its 2005 for crying out loud!

1
★★☆☆☆

I believe customer service is the key to any business' success; I'd pay more and travel out of my way for great service. Unfortunately, I am unable to rate Alex Tailor Shop's customer service because nobody answers the phone or door during their advertised hours of operation. I bought a suit from Century 21, and as recommended by store personnel I went to Alex Tailor Shop the next morning (Wed, March 16, 2005) to have my pants altered. I knocked and rang the door bell from 8:04am to 8:15am to no avail. I even called twice afterwards - No response. You'd think if a huge department store like Century 21 is sending clients your way, you'd least have an answering machine; I mean its 2005 for crying out loud!

Pros: close to Century 21

Cons: Not available at 8am, No answering machine, No voicemail

.

I gave them a Hugo Boss suit given their reasonable prices and a positive first experience. When I came to pick it up, the pants were missing and they tried to pass on someone else's pants. When I compained and said they did not match and were the wrong pants, they said call back the next day. I called for 3 days straight and eventually they told me that maybe I never brought the pants. Clearly not reliable, and even with the proximity to Century 21, I would stay away.

0
★☆☆☆☆

I gave them a Hugo Boss suit given their reasonable prices and a positive first experience. When I came to pick it up, the pants were missing and they tried to pass on someone else's pants. When I compained and said they did not match and were the wrong pants, they said call back the next day. I called for 3 days straight and eventually they told me that maybe I never brought the pants. Clearly not reliable, and even with the proximity to Century 21, I would stay away.

Pros: Clost to Century 21

Cons: , Not Responsible, Offensive

 

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