Pongsri Thai Restaurant

I've been to Pongsri many times and have found that their portion sizes are fairly inconsistent. Recently I had the lad nar and my friend had the pad thai. Her portion was easily 3 times bigger than mine. It also took 15 minutes to get the change from our check and the waitstaff didn't seem to know who took our money to begin with.

Would you like to be charged THREE times for your meal? If so, Pongsri is the place for you because that is exactly what happened to me. I could tell the waiter was up to no good when he ignored the fact that my lunch friend had already paid his portion of the bill and tried to slip my friend?s order onto my bill. I caught the error and after speaking to the waiter at length, he finally ?realized? that my friend?s portion was indeed already paid. When the new check came, it looked ok since it only had my order.

That afternoon, I checked with my bank and saw that the waiter had charged my card 3 separate times?only one charge had the amount of my meal. Infact for a $22 lunch, including my friend?s lunch, the 3 charges totaled almost $50! Right away I went back to the restaurant to speak with the manager and have the wrong charges taken off of my bill? the manager turned out to be the waiter who had served me! He looked the other way like I wasn?t even there while I tried to explain what had happened. When the manager saw I was really upset, he begged me not to report the incident to the bank and that he would ?look into it.? Do you really think I trust him after what happened? Yeah right.

I have been eating out in the city for the past 10 years and had the worst experience at Pongsri. The waitress was VERY RUDE. We ordered medium spicy pad thai, but were given burning hot spicy pad thai which even I, a lover of spicy food, could not tolerate. When we politely asked if anything can be done since we couldnt eat it, we were told by the manager that it's our fault we ordered medium spicy. THEN, to top it all off, we were automatically charged an 18% gratuity for me and 2 friends!

In sum- RUDEST waitress and manager, automatically charged tip regardless of party size, tiny portions.

This is my favorite Thai restaurant in the city. I've only tried 5 or so, but this one is the winner! My dad lives in Thailand so I've been there a lot, and I've tried a lot of "authentic" Thai food. This is the restaurant that matches those flavors the best.

I've also done the delivery, and it's pretty solid. Except that I still don't understand how delivery fees work.

Anyway, back to the restaurant. The noodle dishes are fantastic. I think I've also gotten a couple of the rice dishes. If you are new to Thai, you cannot go wrong with their Pad Thai. It's well seasoned and tasty (though not spicy)! Just make sure you clarify if you want something spicy -- they can turn it up!

Stopped in on the way to a show and they were very busy..we got our food quick and it was very good seasoned just right and we got out in plenty time to make our show. We will be going back again on our next trip to the city.