Domino's Pizza

★★☆☆☆
  • 1216 Cortelyou Rd

    Brooklyn, NY 11218

    Map & Directions
  • 718-692-0900

About Domino's Pizza

Categories
  • Pizza Restaurants
  • Food Delivery
  • Restaurants
Details
  • $
  • Carry Out
  • Food Delivery
  • Shop Online
Hours
M-Th 10am-2am, F-Sa 10am-3am, Su 10am-2am

Food

Food
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I have lived in the neighborhood for four years now, and while I can say that the overall service has improved, (and the new pizza recipe is GREAT) there are still some serious problems with this store.
Today, for example, I am at home in bed with pneumonia. I called the store to ensure the driver would come to my apartment door, not the downstairs door, as I would have ordered from any one of many other available restaurants otherwise. Not only did the driver NOT come upstairs when he arrived, he stood at my buzzer, and kept ringing and ringing it and fighting back and forth with me. When I called and spoke to the assistant manager, he assured me the driver would come up. The driver again refused. It wasn't until I told him to take the pizza back and refund my money (I had paid online with my Debit Card) that the driver came upstairs and gave me the food.

To add insult to injury, I got the wrong pizza...I called corporate Customer Service. I am disgusted with the service at this store.

1
★★☆☆☆

I have lived in the neighborhood for four years now, and while I can say that the overall service has improved, (and the new pizza recipe is GREAT) there are still some serious problems with this store.
Today, for example, I am at home in bed with pneumonia. I called the store to ensure the driver would come to my apartment door, not the downstairs door, as I would have ordered from any one of many other available restaurants otherwise. Not only did the driver NOT come upstairs when he arrived, he stood at my buzzer, and kept ringing and ringing it and fighting back and forth with me. When I called and spoke to the assistant manager, he assured me the driver would come up. The driver again refused. It wasn't until I told him to take the pizza back and refund my money (I had paid online with my Debit Card) that the driver came upstairs and gave me the food.

To add insult to injury, I got the wrong pizza...I called corporate Customer Service. I am disgusted with the service at this store.

Message from Domino's Pizza

The Pizza Turnaround - Oh, Yes We Did

More about Domino's Pizza

Brooklyn Pizza, pizza delivery, pizza restaurants, sandwiches, crunchy thin crust, pizza menu, pizza coupons, breadsticks, hand tossed pizza, buffalo wings, chicken

 

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