Cobbler's Cottage

★★★★★

About Cobbler's Cottage

Shopping

Shopping
More choices in Ithaca:
Resultset_next

Cobbler Shop

115 E Superior St Alma, AR

Resultset_next

JCPenney

1680 Wright Ave Alma, MI

5 4
Hi! Sign in to let us know how Cobbler's Cottage was?
Write a Review
.

SUPERIOR Customer Service. The owner, Cindy, has gone above and beyond in helping me. I have had back surgery, and I feel that Cindy cares that I have shoes that are good for my back problems. The staff is pleasant and helpful, not pushy

3
★★★★★

SUPERIOR Customer Service. The owner, Cindy, has gone above and beyond in helping me. I have had back surgery, and I feel that Cindy cares that I have shoes that are good for my back problems. The staff is pleasant and helpful, not pushy

.

I traveled to Ithaca from Auburn to purchase a pair of Spira sneakers. I was a little hesitant after reading the previous review....but to my wonderful surprise I was greeted by the owner, Cindy and treated like family. Purchased the

3
★★★★★

I traveled to Ithaca from Auburn to purchase a pair of Spira sneakers. I was a little hesitant after reading the previous review....but to my wonderful surprise I was greeted by the owner, Cindy and treated like family. Purchased the

.

The shoe selection is great. The customer service, however, is awful. While not straightout rude, the girls working there on the handful of times I've visited have treated me with indifference. I don't expect to be waited on

3
★★★★★

The shoe selection is great. The customer service, however, is awful. While not straightout rude, the girls working there on the handful of times I've visited have treated me with indifference. I don't expect to be waited on

.

Cobblers Cottage is really the only game in town if you're looking for someone who really knows how to repair leathergoods (shoes, etc.). And they do that quite competently. If that were the only part of their business, I would give them 4-stars. But they also retail shoes, purses, and other leatherwear. On the retail end of things, they're only so-so, with a limited selection (which sells out fast each season) and a somewhat indifferent attitude towards the reatil sales side of the equation (happy to take your $$$, not so willing to earn it through top-tier salesmanship). Also, if you're looking to clean and polish your own shoes (etc.), they do carry an excellent line of cleaners, polishes, and the like.

3
★★★☆☆

Cobblers Cottage is really the only game in town if you're looking for someone who really knows how to repair leathergoods (shoes, etc.). And they do that quite competently. If that were the only part of their business, I would give them 4-stars. But they also retail shoes, purses, and other leatherwear. On the retail end of things, they're only so-so, with a limited selection (which sells out fast each season) and a somewhat indifferent attitude towards the reatil sales side of the equation (happy to take your $$$, not so willing to earn it through top-tier salesmanship). Also, if you're looking to clean and polish your own shoes (etc.), they do carry an excellent line of cleaners, polishes, and the like.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Cobbler's Cottage, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review