Westchester Animal Hospital

★★★★★

Pets & Animals

Pets & Animals
More choices in Mt Vernon:
Resultset_next

Parker Way Veterinary Clinic

1515 Parker Way Mount Vernon, WA

Resultset_next

Puget Sound Veterinary Group

2115 Old Hwy 99 S Rd Mount Vernon, AL

4.7931 29
Hi! Sign in to let us know how Westchester Animal Hospital was?
Write a Review
.

Dr. Jiao has been my vet for 20 years. He is a wonderful ver. Kind and considerate and very professional. If you want someone that truly cares he is the vet to have. I would never consider going to someone else

3
★★★★★

Dr. Jiao has been my vet for 20 years. He is a wonderful ver. Kind and considerate and very professional. If you want someone that truly cares he is the vet to have. I would never consider going to someone else

.

The worst vet. Please do not take your animal to Dr. Jiao. He is the worst vet I have ever seen. He abuses animals, I know that for a fact because I am close friends with someone who use to work for him. He doesn't fully go through

3
★★★★★

The worst vet. Please do not take your animal to Dr. Jiao. He is the worst vet I have ever seen. He abuses animals, I know that for a fact because I am close friends with someone who use to work for him. He doesn't fully go through

.

Dr. Jiao is a thoroughly knowledgeable and professional vet, as well as tremendously compassionate and caring. In the last 20 years, he has treated all my cat companions - who are more than cats to me. \r
Fluffy was gently put to sleep in

3
★★★★★

Dr. Jiao is a thoroughly knowledgeable and professional vet, as well as tremendously compassionate and caring. In the last 20 years, he has treated all my cat companions - who are more than cats to me. \r
Fluffy was gently put to sleep in

.

I was an advocate of Dr. Jiao's for such a long time. I always thought he was friendly, personable and gave our dog excellent care. Then, something changed. It seemed that he became more and more busy and that the level of care my dog was receiving was rushed and lacking.

We never really had a problem with our dog but would take her to Dr. Jiao for annual check-ups and for boarding. I did feel the last few times we went to Dr. Jiao that he seemed different, tired, stressed out and just not the same as he used to be. Last year our dog started to lose hair and Jiao put her on thyroid medication and also told us she had allergies and gave us medicine for that. She did not seem to be getting any better and when we complained to him, he told us that since she was older, more stuff was going to happen to her and to just expect it.

At the beginning of this year, her paw started bleeding and she had an odd looking lump on one of her toes.We took her to Dr. Jiao and he told us that he would take x-rays and do blood work. He wound up telling us that our dog had a cancerous tumor and that he would not recommend operating on her because she would not make it through the surgery because she was breathing so heavy and her lungs couldn't take it. He told me straight to my face that we should just "put her down" since she was old anyway. I could not believe these words were coming from him. Surely there was something he could do. He almost seemed angry that we didn't want to put her down, like we were terrible people and this was not the Dr. Jiao I had always known and respected. I was not ready to let her go because other than the fact that she'd lost some hair and had this thing on her foot, she was happy, vibrant, eating and playful. How could we put her down?My husband and I decided the best thing to do for her and to give ourselves some peace of mind was to get a second opinion. We just could not live with ourselves if we could give her a chance and didn't try.

We wound up going to another vet where as soon as they saw her, they said she was such a beautiful dog and even with the skin condition and the tumor on her paw, there was no reason to put such an otherwise healthy animal down.They conducted all of their own tests but asked that we get the records from Dr. Jiao's office. When I called his office I was grilled as to why we wanted the records and finally when I spoke with Dr. Jiao, he seemed nervous and rushed me off the phone but promised to send the records. I was extremely shocked and so disappointed when he faxed us exactly 5 sheets of paper with ridiculous notes scribbled all over them that made virtually no sense for the treatment of our dog over the last two years. We were so embarrassed to send them to the new vet. I felt that I was to blame for this since we should have been more on top of Dr. Jiao all along and not just accept the bill with the scribbled notes he gives you when it comes time to pay.

The new animal hospital was shocked at his poor record keeping and did not understand why Dr. Jiao had her on all of these medications that according to them were making her "more sick" and not helping. They said the heavy breathing was just nerves and told us that the thyroid medicine he had her on was way too strong of a dose and was making everything worse.They immediately changed her medication and told us that they could easily remove the tumor and they assured us that she was healthy enough to be operated on. I am so happy to tell you that the operation was a success, our dog is tumor free and her coat is back to it's beautiful former self. She gained back weight she lost and 8 months later, she is happier and healthier than ever before. I cannot imagine what I would have done if I let her go 8 months ago on the recommendation of Dr. Jiao. He was so willing to just give up and here we are, 8 months later and our dog is in perfect health thanks to another animal hospital with a wonderful staff and excellent, caring doctors.
I would just say that I don't think he is an awful doctor but to those who he tells to put your dog to sleep, go and get a second opinion, it may work for you, it may not but we are so thrilled that we did. Don't just take his word for everything. He is a human being, he is not perfect but to think we could have let him kill our dog 8 months ago and not have had this time with her just chills me to the bone. We've taken her on trips and just yesterday, she swam in the ocean and was loving every second of it. Give your dog a chance, no matter what news he gives you.

2
★★☆☆☆

I was an advocate of Dr. Jiao's for such a long time. I always thought he was friendly, personable and gave our dog excellent care. Then, something changed. It seemed that he became more and more busy and that the level of care my dog was receiving was rushed and lacking.

We never really had a problem with our dog but would take her to Dr. Jiao for annual check-ups and for boarding. I did feel the last few times we went to Dr. Jiao that he seemed different, tired, stressed out and just not the same as he used to be. Last year our dog started to lose hair and Jiao put her on thyroid medication and also told us she had allergies and gave us medicine for that. She did not seem to be getting any better and when we complained to him, he told us that since she was older, more stuff was going to happen to her and to just expect it.

At the beginning of this year, her paw started bleeding and she had an odd looking lump on one of her toes.We took her to Dr. Jiao and he told us that he would take x-rays and do blood work. He wound up telling us that our dog had a cancerous tumor and that he would not recommend operating on her because she would not make it through the surgery because she was breathing so heavy and her lungs couldn't take it. He told me straight to my face that we should just "put her down" since she was old anyway. I could not believe these words were coming from him. Surely there was something he could do. He almost seemed angry that we didn't want to put her down, like we were terrible people and this was not the Dr. Jiao I had always known and respected. I was not ready to let her go because other than the fact that she'd lost some hair and had this thing on her foot, she was happy, vibrant, eating and playful. How could we put her down?My husband and I decided the best thing to do for her and to give ourselves some peace of mind was to get a second opinion. We just could not live with ourselves if we could give her a chance and didn't try.

We wound up going to another vet where as soon as they saw her, they said she was such a beautiful dog and even with the skin condition and the tumor on her paw, there was no reason to put such an otherwise healthy animal down.They conducted all of their own tests but asked that we get the records from Dr. Jiao's office. When I called his office I was grilled as to why we wanted the records and finally when I spoke with Dr. Jiao, he seemed nervous and rushed me off the phone but promised to send the records. I was extremely shocked and so disappointed when he faxed us exactly 5 sheets of paper with ridiculous notes scribbled all over them that made virtually no sense for the treatment of our dog over the last two years. We were so embarrassed to send them to the new vet. I felt that I was to blame for this since we should have been more on top of Dr. Jiao all along and not just accept the bill with the scribbled notes he gives you when it comes time to pay.

The new animal hospital was shocked at his poor record keeping and did not understand why Dr. Jiao had her on all of these medications that according to them were making her "more sick" and not helping. They said the heavy breathing was just nerves and told us that the thyroid medicine he had her on was way too strong of a dose and was making everything worse.They immediately changed her medication and told us that they could easily remove the tumor and they assured us that she was healthy enough to be operated on. I am so happy to tell you that the operation was a success, our dog is tumor free and her coat is back to it's beautiful former self. She gained back weight she lost and 8 months later, she is happier and healthier than ever before. I cannot imagine what I would have done if I let her go 8 months ago on the recommendation of Dr. Jiao. He was so willing to just give up and here we are, 8 months later and our dog is in perfect health thanks to another animal hospital with a wonderful staff and excellent, caring doctors.
I would just say that I don't think he is an awful doctor but to those who he tells to put your dog to sleep, go and get a second opinion, it may work for you, it may not but we are so thrilled that we did. Don't just take his word for everything. He is a human being, he is not perfect but to think we could have let him kill our dog 8 months ago and not have had this time with her just chills me to the bone. We've taken her on trips and just yesterday, she swam in the ocean and was loving every second of it. Give your dog a chance, no matter what news he gives you.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was a bit taken aback by some of the negative reviews,especially the "dr. evil"one and the "cat being hit by a car". \r
\r
Though I use a homeopath vet most of the time, I've taken my cocker, now 6 years,on and off to Dr.Jiao since she

3
★★★★★

I was a bit taken aback by some of the negative reviews,especially the "dr. evil"one and the "cat being hit by a car". \r
\r
Though I use a homeopath vet most of the time, I've taken my cocker, now 6 years,on and off to Dr.Jiao since she

.

In April i posted this review on City Search and feel i have to share: I Got my dog from a shelter and took her to Jiao b/c a friend goes there. you'd think for a 1st time visit he would take soem time to answer all my questions -which i had on a piece of paper...but no! once got into the exam room we were in and out in 15mins and i was given a bunch of medications for my dog without any explanation as to how to use them or why i as given them.. later iasked some other dog walkers their opinion of Jiao...and they cringed and said he doesnt send lab work out he just gives u his educated guess as to whats wrong...and he hands out meds like they are going out of style! 9 ppl said the same thing! i spoke to him on the phone 3x afte the visit to see if he could clarify a bit more. he was rushing me AGAIN and on the3rd call he told me my dog had something else that he failed to inform me of. he didnt realize he never told me he just thought he told me the 1st time.. 300 buck later and i was not satisfied. so i wen to Beverlie Animal Hospital and saw Dr Raiti..

Dr Raiti is a great caring Vet! he took time to get know my dog on my 1st visit. he answered all questions i had and he expressed his concerns... he also took time to socialize with my dog! I was very happy with him and will be returning! the staff is amazing as well! I also found out the meds Jiao gave me did not take care of the type of parasites my dog has! Raiti was in the same price range but i walked tu with more knowledge and piece of mind.

WHAT A WASTE OF MONEY AND WHAT A HORRIBLE VET JIAO IS

NOV 9 2011- here is my update

I followed up w/ my new vet for Lola's yearly shots.he had the records from Jiao & told me that not only did the shelter give her a Bordetella shot in Dec 2010 but Jaio gave her another one in March 2011-which i wasnt aware of! He also gave her a Lyme shot which he never told me about.If you think Jiao is a saint, please do yourself a favor & each time you leave his office ask for a copy of the records from that days visit.He only gives you a receipt, not an itemized list of what procedures were done so you never actually know what he's doing. if he tells you he cant give them to you on the spot, stand your ground and tell him you want it NOW b/c he scribbles notes in the records when the visit is over.when he tells you he doesnt have the records ready it means he didnt keep track and is going to make something up. which is what i experienced on my 1st and last visit to him. IT DOESNT HURT TO ASK PEOPLE.. i've had nothing but inconsistencies with this Dr. and i just want other pets to be safe

1
★☆☆☆☆

In April i posted this review on City Search and feel i have to share: I Got my dog from a shelter and took her to Jiao b/c a friend goes there. you'd think for a 1st time visit he would take soem time to answer all my questions -which i had on a piece of paper...but no! once got into the exam room we were in and out in 15mins and i was given a bunch of medications for my dog without any explanation as to how to use them or why i as given them.. later iasked some other dog walkers their opinion of Jiao...and they cringed and said he doesnt send lab work out he just gives u his educated guess as to whats wrong...and he hands out meds like they are going out of style! 9 ppl said the same thing! i spoke to him on the phone 3x afte the visit to see if he could clarify a bit more. he was rushing me AGAIN and on the3rd call he told me my dog had something else that he failed to inform me of. he didnt realize he never told me he just thought he told me the 1st time.. 300 buck later and i was not satisfied. so i wen to Beverlie Animal Hospital and saw Dr Raiti..

Dr Raiti is a great caring Vet! he took time to get know my dog on my 1st visit. he answered all questions i had and he expressed his concerns... he also took time to socialize with my dog! I was very happy with him and will be returning! the staff is amazing as well! I also found out the meds Jiao gave me did not take care of the type of parasites my dog has! Raiti was in the same price range but i walked tu with more knowledge and piece of mind.

WHAT A WASTE OF MONEY AND WHAT A HORRIBLE VET JIAO IS

NOV 9 2011- here is my update

I followed up w/ my new vet for Lola's yearly shots.he had the records from Jiao & told me that not only did the shelter give her a Bordetella shot in Dec 2010 but Jaio gave her another one in March 2011-which i wasnt aware of! He also gave her a Lyme shot which he never told me about.If you think Jiao is a saint, please do yourself a favor & each time you leave his office ask for a copy of the records from that days visit.He only gives you a receipt, not an itemized list of what procedures were done so you never actually know what he's doing. if he tells you he cant give them to you on the spot, stand your ground and tell him you want it NOW b/c he scribbles notes in the records when the visit is over.when he tells you he doesnt have the records ready it means he didnt keep track and is going to make something up. which is what i experienced on my 1st and last visit to him. IT DOESNT HURT TO ASK PEOPLE.. i've had nothing but inconsistencies with this Dr. and i just want other pets to be safe

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have met Dr Jiao myself and I knew someone who used to work for him. They told me that Dr. Jiao boards animals without a license to do so and keeps the animals in inadequate conditions. This man is a veterinarian only for the money.

3
★★★★★

I have met Dr Jiao myself and I knew someone who used to work for him. They told me that Dr. Jiao boards animals without a license to do so and keeps the animals in inadequate conditions. This man is a veterinarian only for the money.

.

I adopted an older dog who was in a bad situation. I was referred to see Dr. Jiao by organizers of a free spay/neuter clinic where Dr. Jiao volunteered. I had been seeing a different vet office for my two other dogs for about 4 years. On our first visit to Dr. Jiao, I felt he was thorough and understanding; also, very professional and caring. He's a busy guy so it may seem that he rushes the visits, but he is knowledgeable enough to know what he's looking for and should be considered efficient. The second encounter I had with Dr. Jiao was when the new dog overate and seemed to be experiencing bloat. I called the emergency number and he answered after hours. He gave me excellent advice, and didn't scare me into rushing into the emergency hospital, as I'm sure our other vet's office would have done. Our follow up visit confirmed that the treatment he recommended was correct as our dog recovered very quickly without any invasive or expensive treatment. I have full confidence that Dr. Jiao has his animal patients and their families' best interest in mind. He is a sweet man with a great sense of humor. All my dogs will soon be seeing Dr. Jiao. One more thing, we will be boarding our dogs during vacation so they all needed to get bordatella shots. Dr. Jiao's office charged less than half the price the other vet's office charges.

5
★★★★★

I adopted an older dog who was in a bad situation. I was referred to see Dr. Jiao by organizers of a free spay/neuter clinic where Dr. Jiao volunteered. I had been seeing a different vet office for my two other dogs for about 4 years. On our first visit to Dr. Jiao, I felt he was thorough and understanding; also, very professional and caring. He's a busy guy so it may seem that he rushes the visits, but he is knowledgeable enough to know what he's looking for and should be considered efficient. The second encounter I had with Dr. Jiao was when the new dog overate and seemed to be experiencing bloat. I called the emergency number and he answered after hours. He gave me excellent advice, and didn't scare me into rushing into the emergency hospital, as I'm sure our other vet's office would have done. Our follow up visit confirmed that the treatment he recommended was correct as our dog recovered very quickly without any invasive or expensive treatment. I have full confidence that Dr. Jiao has his animal patients and their families' best interest in mind. He is a sweet man with a great sense of humor. All my dogs will soon be seeing Dr. Jiao. One more thing, we will be boarding our dogs during vacation so they all needed to get bordatella shots. Dr. Jiao's office charged less than half the price the other vet's office charges.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I took my Saluki to Dr. Jiao a few weeks back and he was wonderful! Very informative and helpful and I was suprised how much he knew about the breed. He had a sense of humor and took the time to answer my questions. \r
\r
I think people

3
★★★★★

I took my Saluki to Dr. Jiao a few weeks back and he was wonderful! Very informative and helpful and I was suprised how much he knew about the breed. He had a sense of humor and took the time to answer my questions. \r
\r
I think people

.

I Got y dog from a shelter and took her to Jiao b/c a friend goes there. you'd think for a 1st time visit he would take soem time to answer all my questions -which i had on a piece of paper...but no! once got into the exam room we were in

3
★★★★★

I Got y dog from a shelter and took her to Jiao b/c a friend goes there. you'd think for a 1st time visit he would take soem time to answer all my questions -which i had on a piece of paper...but no! once got into the exam room we were in

.

Dr. Jaio is very knowledgeable and an excellent diagnostician. I think he is an outstanding vet.

I first met Dr. Jaio in 2001 when my Bichon Frise was very sick. She had been treated by a vet who had been seeing her for at her first 11 years. Her original vet had been dealing with her unknown illness for at least six months. He had run all sorts of tests, but had no idea what was wrong with her. Dr. Jaio ran some tests and we had her prior test results transferred to him. Dr. Jaio had her illness narrowed down to two possibilities on the first visit. When the first treatment wasn't successful, he knew immediately what to do. My Bichon started to look more herself within days. It was unbelievable! This dog had been so sick so long and suddenly so much better! He gave that dog an extra three years of life. After she passed, we got two Wheaten Terriers. They have always gone to Dr. Jaio. Dr. Jaio has always answered our emergency calls in the middle of the night to help us when these dogs were puppies and had done some deadly stupid pet tricks. (e.g., eating an entire bottle of prednisone or biting into albuterol inhaler). Dr. Jaio was calm and reassuring and advised us exactly what to do. My Wheaties pull their way into his office. They seem to enjoy checking out the other dogs while waiting to see the man who, at one time, has saved each of their lives.

5
★★★★★

Dr. Jaio is very knowledgeable and an excellent diagnostician. I think he is an outstanding vet.

I first met Dr. Jaio in 2001 when my Bichon Frise was very sick. She had been treated by a vet who had been seeing her for at her first 11 years. Her original vet had been dealing with her unknown illness for at least six months. He had run all sorts of tests, but had no idea what was wrong with her. Dr. Jaio ran some tests and we had her prior test results transferred to him. Dr. Jaio had her illness narrowed down to two possibilities on the first visit. When the first treatment wasn't successful, he knew immediately what to do. My Bichon started to look more herself within days. It was unbelievable! This dog had been so sick so long and suddenly so much better! He gave that dog an extra three years of life. After she passed, we got two Wheaten Terriers. They have always gone to Dr. Jaio. Dr. Jaio has always answered our emergency calls in the middle of the night to help us when these dogs were puppies and had done some deadly stupid pet tricks. (e.g., eating an entire bottle of prednisone or biting into albuterol inhaler). Dr. Jaio was calm and reassuring and advised us exactly what to do. My Wheaties pull their way into his office. They seem to enjoy checking out the other dogs while waiting to see the man who, at one time, has saved each of their lives.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Dr Jiao has to be by far the best Veterinarian that I have met.
My cat Paulie had been blocked before (Feline Idiopathic Cystitis)
and had brought him to a local Vet, who had basically over charged me and sent my cat home while he was still blocked.
The Vet just wanted me to come up with "Lots of money" for surgery for my cat. I just felt like this was wrong and I had no more money left to save my cat and I feared the worst. (please keep in mind this is 2 days after christmas)
I had met Dr Jiao about a year ago when I worked for a major pet company and remembered how passionate and loving he was to every single animal.
I called him up over the new years holiday weekend, without question he said it would be best for me to come in.
When Dr Jiao looked at Paulie he knew my cat needed to be hospitalized right away.
Because of this wonderful man my baby angel is here with me today
Because of this wonderful man I was able to have a good new year
Because of this wonderful man many animals are alive and well today!
Thank you Doctor Jiao!!!
*sorry if my writing is a mess.. im a terrible writer*
Tara

5
★★★★★

Dr Jiao has to be by far the best Veterinarian that I have met.
My cat Paulie had been blocked before (Feline Idiopathic Cystitis)
and had brought him to a local Vet, who had basically over charged me and sent my cat home while he was still blocked.
The Vet just wanted me to come up with "Lots of money" for surgery for my cat. I just felt like this was wrong and I had no more money left to save my cat and I feared the worst. (please keep in mind this is 2 days after christmas)
I had met Dr Jiao about a year ago when I worked for a major pet company and remembered how passionate and loving he was to every single animal.
I called him up over the new years holiday weekend, without question he said it would be best for me to come in.
When Dr Jiao looked at Paulie he knew my cat needed to be hospitalized right away.
Because of this wonderful man my baby angel is here with me today
Because of this wonderful man I was able to have a good new year
Because of this wonderful man many animals are alive and well today!
Thank you Doctor Jiao!!!
*sorry if my writing is a mess.. im a terrible writer*
Tara

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Today while I was driving from the post office in fleetwood I saw a car hit a cat. I slammed on my brakes and tried to jumpout but it was right in fron tof the middle school so i had to wait to back up.i jumped out while other cars sill

3
★★★★★

Today while I was driving from the post office in fleetwood I saw a car hit a cat. I slammed on my brakes and tried to jumpout but it was right in fron tof the middle school so i had to wait to back up.i jumped out while other cars sill

.

Dr. Jiao has taken care my 3 dogs.and 2 dogs belonging to my son and his family. To say that he is the best vet is an understatement.
I recently moved to Manhattan..The Humane Society was recommended to me for Maxie's care.
Maxie's first visit was fine. On subsequent visits Maxie was diagnosed with Giardia (an intestinal problem). Tests were taken
by at least 4 different vets in the space of 6 months. Each vet had the same diagnosis. GIARDIA!!! .Each of these BRILLIANT vets prescribed the same medication with basically the same results. MAXIE STILL HAD the infamous GIARDIA
Time to make a move back to Dr Jiao's. In only 1 visit Dr. Jiao prescribed the same medication as the others did. The difference: Dr. Jiao knew exactly how this medication was to be used It was a lengthly process but, Maxie has been wonderfully healthy since Dr. Jiao arrived on the scene.
The women who work for Dr. Jiao are what I call multi-taskers. It may seem that are ignoring you but, they are actually trying to help everyone, amid animal noises, owner's noises and anything else that requires their attention.
If you care about your animal's health, try to ignore the choas. It
is worth it. Or perhaps wear a pair earmuffs. They are very trendy this time of year.
is

Dr women who work for the doctor.

5
★★★★★

Dr. Jiao has taken care my 3 dogs.and 2 dogs belonging to my son and his family. To say that he is the best vet is an understatement.
I recently moved to Manhattan..The Humane Society was recommended to me for Maxie's care.
Maxie's first visit was fine. On subsequent visits Maxie was diagnosed with Giardia (an intestinal problem). Tests were taken
by at least 4 different vets in the space of 6 months. Each vet had the same diagnosis. GIARDIA!!! .Each of these BRILLIANT vets prescribed the same medication with basically the same results. MAXIE STILL HAD the infamous GIARDIA
Time to make a move back to Dr Jiao's. In only 1 visit Dr. Jiao prescribed the same medication as the others did. The difference: Dr. Jiao knew exactly how this medication was to be used It was a lengthly process but, Maxie has been wonderfully healthy since Dr. Jiao arrived on the scene.
The women who work for Dr. Jiao are what I call multi-taskers. It may seem that are ignoring you but, they are actually trying to help everyone, amid animal noises, owner's noises and anything else that requires their attention.
If you care about your animal's health, try to ignore the choas. It
is worth it. Or perhaps wear a pair earmuffs. They are very trendy this time of year.
is

Dr women who work for the doctor.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Dr. Jiao is the best Vet I have ever seen. He was super courteous, very knowledgable, and awesomely friendly. He answered all my questions that I had about the very nerve racking experience of having two kittens. My mind feels much better.

3
★★★★★

Dr. Jiao is the best Vet I have ever seen. He was super courteous, very knowledgable, and awesomely friendly. He answered all my questions that I had about the very nerve racking experience of having two kittens. My mind feels much better.

.

When going to Dr. Jiao you have to ask yourself what you want from a vet: a sterile "professional" looking environment, or quality pet care. Yes, his clinic is a converted house. It's small, it can get cramped when busy, and it smells like animals occasionally (it is a vet clinic after all). I feel that is easily overlooked by the quality of care our dog has received. Dr. Jiao is very knowledgeable of our breed and has been able to answer any and all questions I've thrown at him (which, as a first time puppy owner, there have been a lot). He's always good about calling us back, and he's helped us through a couple problems without ever requiring us to come in. His prices are reasonable, and more over he is great with our puppy. I've had several vets over the years and I have learned that not all vets are as warm toward the animals they treat as Dr. Jiao is. I would (and have) recommend Dr. Jiao to anyone. His clinic may have a rough exterior, but it's what's inside that matters.

5
★★★★★

When going to Dr. Jiao you have to ask yourself what you want from a vet: a sterile "professional" looking environment, or quality pet care. Yes, his clinic is a converted house. It's small, it can get cramped when busy, and it smells like animals occasionally (it is a vet clinic after all). I feel that is easily overlooked by the quality of care our dog has received. Dr. Jiao is very knowledgeable of our breed and has been able to answer any and all questions I've thrown at him (which, as a first time puppy owner, there have been a lot). He's always good about calling us back, and he's helped us through a couple problems without ever requiring us to come in. His prices are reasonable, and more over he is great with our puppy. I've had several vets over the years and I have learned that not all vets are as warm toward the animals they treat as Dr. Jiao is. I would (and have) recommend Dr. Jiao to anyone. His clinic may have a rough exterior, but it's what's inside that matters.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I work for a very popular animal shelter, and have dealt with 100's of vets. Dr Jiao is by far the best doctor I have ever taken my animals to. He has excellent bedside manner, fair prices and is always accessible(cell phone). I am given a 50% discount at my current employer and still prefer to pay full price for his services. He is the best!

5
★★★★★

I work for a very popular animal shelter, and have dealt with 100's of vets. Dr Jiao is by far the best doctor I have ever taken my animals to. He has excellent bedside manner, fair prices and is always accessible(cell phone). I am given a 50% discount at my current employer and still prefer to pay full price for his services. He is the best!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I started going to Dr. Jiao with my first cat a couple of years ago, on a recommendation from my best friend... I will say that my first experience with him was not that great, he did try his best to save my cat but sadly she was too far gone... when he called to tell me she had passed, he wasn't very warm and caring about it. That put me off, but I have to admit he knew his stuff and also let me work out a payment plan because I was so broke. He also had a tech stay up all night with my cat to monitor her in case anything happened overnight, which I appreciated more than words can say.

I agree with the reviewer who said his front office staff is unprofessional, they definitely are, but I ignore them because Dr. Jiao is very professional as are his staff of vet techs. The girls at the front desk are the only drawback, he needs to hire better receptionists. The place does smell sometimes but all animal hospitals will. The one time I saw a dog urinate on the floor in the reception area, a staff member rushed over with a mop and bucket and cleaned up the mess immediately.

As I've gotten to know Dr. Jiao, he has definitely warmed up his bedside manner to my new cat, and is friendly with me as well. His technician Ramon is also a sweetheart. All in all I recommend him 100%.

5
★★★★★

I started going to Dr. Jiao with my first cat a couple of years ago, on a recommendation from my best friend... I will say that my first experience with him was not that great, he did try his best to save my cat but sadly she was too far gone... when he called to tell me she had passed, he wasn't very warm and caring about it. That put me off, but I have to admit he knew his stuff and also let me work out a payment plan because I was so broke. He also had a tech stay up all night with my cat to monitor her in case anything happened overnight, which I appreciated more than words can say.

I agree with the reviewer who said his front office staff is unprofessional, they definitely are, but I ignore them because Dr. Jiao is very professional as are his staff of vet techs. The girls at the front desk are the only drawback, he needs to hire better receptionists. The place does smell sometimes but all animal hospitals will. The one time I saw a dog urinate on the floor in the reception area, a staff member rushed over with a mop and bucket and cleaned up the mess immediately.

As I've gotten to know Dr. Jiao, he has definitely warmed up his bedside manner to my new cat, and is friendly with me as well. His technician Ramon is also a sweetheart. All in all I recommend him 100%.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

Healthcare professional to healthcare professional:

Over the last 9 years we have brought all of our animals (dogs and cats) to Dr. Jiao and have been totally satisfied. He has come to our house many times when we were unable to bring dying pets to the animal hospital. Dr. Jiao may be a bit over extended due to his dedication to the cities of Mount Vernon and Yonkers, but you have to consider what he has to deal with. I agre that he has to improve the environment of the "hospital." He does have two "assistants" who were highly qualified vets in the Philippines and are having difficulty getting licensed here like many MDs from foreign countries. We back him 100%.

5
★★★★★

Healthcare professional to healthcare professional:

Over the last 9 years we have brought all of our animals (dogs and cats) to Dr. Jiao and have been totally satisfied. He has come to our house many times when we were unable to bring dying pets to the animal hospital. Dr. Jiao may be a bit over extended due to his dedication to the cities of Mount Vernon and Yonkers, but you have to consider what he has to deal with. I agre that he has to improve the environment of the "hospital." He does have two "assistants" who were highly qualified vets in the Philippines and are having difficulty getting licensed here like many MDs from foreign countries. We back him 100%.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I took my cat there, and I am so sorry I did. Dr. Jiao is a terrible vet and his staff is very unprofessional. He just yessed me to death, didnt ask any questions about my cat. The place is dirty, cramped and stunk of urine. I do not recommend this vet at all to anyone. A few of my friends brought there pets to him as well, which resulted in a tragic story. Two of there pets passed away at the hands of Dr. Jiao. One was a kitten who went in for a spay and did not come out of surgery. Please do not take your pet to this vet.

1
★☆☆☆☆

I took my cat there, and I am so sorry I did. Dr. Jiao is a terrible vet and his staff is very unprofessional. He just yessed me to death, didnt ask any questions about my cat. The place is dirty, cramped and stunk of urine. I do not recommend this vet at all to anyone. A few of my friends brought there pets to him as well, which resulted in a tragic story. Two of there pets passed away at the hands of Dr. Jiao. One was a kitten who went in for a spay and did not come out of surgery. Please do not take your pet to this vet.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

I have had many animals over the years and many vets too but Dr. Jaio is by far the most knowledgeable vet I have ever had. He gave my dog an extra 10 months of life after she was diagnosed in the late stages of DM (degenerative myelopathy). Many other vets had seen her and not one had diagnosed her correctly. He is always available even in an emergency and he never puts money before the welfare of an animal. I strongly encourage anyone who thinks their dog may have DM to make an appointment with Dr. Jaio because he gave my dog a treatment that no other vet even new existed or suggested. Unfortunately my baby eventually passed away but I have a new dog now and a couple of cats and he takes just as great care of them. He is extremely knowledgeable about animal medicine and has saved me money and heartache in his expert treatment of my pets on a number of occasions. Thank you Dr. Jaio!

2
★★★★★

I have had many animals over the years and many vets too but Dr. Jaio is by far the most knowledgeable vet I have ever had. He gave my dog an extra 10 months of life after she was diagnosed in the late stages of DM (degenerative myelopathy). Many other vets had seen her and not one had diagnosed her correctly. He is always available even in an emergency and he never puts money before the welfare of an animal. I strongly encourage anyone who thinks their dog may have DM to make an appointment with Dr. Jaio because he gave my dog a treatment that no other vet even new existed or suggested. Unfortunately my baby eventually passed away but I have a new dog now and a couple of cats and he takes just as great care of them. He is extremely knowledgeable about animal medicine and has saved me money and heartache in his expert treatment of my pets on a number of occasions. Thank you Dr. Jaio!

Pros: extremely knowledgeable, warm, caring , EXPERT!

.

Dr. Jiao took wonderful care of my Rottweiler who had cancer. I will never forget the day my children and I had to put Nikki to sleep. If it wasn't for Dr. Jiao and his staff, we would have never been able to get through the rough times. He treated Nikki as if she was his own child. His kindness will never be forgotten and its been 6 years. I now have a parakeet and Dr. Jiao has even treated him for broken feathers which kept bleeding which was caused by the pet shop clipping his wings but my bird now flies all over the house. Thank you Dr. Jiao and your staff.

2
★★★★★

Dr. Jiao took wonderful care of my Rottweiler who had cancer. I will never forget the day my children and I had to put Nikki to sleep. If it wasn't for Dr. Jiao and his staff, we would have never been able to get through the rough times. He treated Nikki as if she was his own child. His kindness will never be forgotten and its been 6 years. I now have a parakeet and Dr. Jiao has even treated him for broken feathers which kept bleeding which was caused by the pet shop clipping his wings but my bird now flies all over the house. Thank you Dr. Jiao and your staff.

Pros: Compassionate and Knowledgeable

Cons: NONE!

.

I first went to Dr. Jiao three years ago after trying to find a vet who cared and knew his or her stuff. His bedside manner is wonderful, he is competent, caring, has a sense of humor. I'm so glad he wears jeans - it shows he's not pretentious and that he relates to the animals that come to him. His advice has been the most informed and clear of any vet I've ever been to.

2
★★★★★

I first went to Dr. Jiao three years ago after trying to find a vet who cared and knew his or her stuff. His bedside manner is wonderful, he is competent, caring, has a sense of humor. I'm so glad he wears jeans - it shows he's not pretentious and that he relates to the animals that come to him. His advice has been the most informed and clear of any vet I've ever been to.

Pros: Wisdom and experience

Cons: Wish his office was closer to my home

.

I BEEN TO HIS OFFICE SO MANY TIMES, HE WAS RECCOMEND IT FOR MY FRIEND, I TOOK MY MOTHER CAT TO HIS OFFICE BECAUSE THE CAT EAT A BIG PIECE OF STRING, WE TOOK THE CAT A NIGHT BEFORE GOING TO HIS OFFICE TO THE EMERGENCY ROOM LOCATED IN TARRYTOWN ROAD, BUT THEY ONLY CARE ABOUT THE MONEY, THEY GAVE US A LIST OF THE PROCEDURES , AND THE AMOUNT WAS OVER 1000.00 THE CAT WAS ALMOST DEAD, NEXT MORNING WE CALL DOCTOR ROBERT BUT OFFICE, WAS CLOSE, HE WENT TO THE OFFICE HE CUT THE STRING, AND THE CAT SPEND THE NIGHT AT THE CLINIC, NEXT MORNING THE CAT WAS RECOVERING SO WELL,,, IT WAS A MIRACLE,,,,, THANKS DOCTOR

2
★★★★★

I BEEN TO HIS OFFICE SO MANY TIMES, HE WAS RECCOMEND IT FOR MY FRIEND, I TOOK MY MOTHER CAT TO HIS OFFICE BECAUSE THE CAT EAT A BIG PIECE OF STRING, WE TOOK THE CAT A NIGHT BEFORE GOING TO HIS OFFICE TO THE EMERGENCY ROOM LOCATED IN TARRYTOWN ROAD, BUT THEY ONLY CARE ABOUT THE MONEY, THEY GAVE US A LIST OF THE PROCEDURES , AND THE AMOUNT WAS OVER 1000.00 THE CAT WAS ALMOST DEAD, NEXT MORNING WE CALL DOCTOR ROBERT BUT OFFICE, WAS CLOSE, HE WENT TO THE OFFICE HE CUT THE STRING, AND THE CAT SPEND THE NIGHT AT THE CLINIC, NEXT MORNING THE CAT WAS RECOVERING SO WELL,,, IT WAS A MIRACLE,,,,, THANKS DOCTOR

Pros: BEST IN EVERY WAY

.

I've been going to Dr. Jaio since I was a child with our childhood pets...and as an adult with my own pets, I WOULD NEVER CONSIDER TAKING THEM ANYWHERE ELSE! Yes, the facility is a house converted into a hospital (but properly converted I might add) and yes it's not the most posh, HOWEVER the sincere knowledge, care, devotion, time and love Dr. Jaio provides to each our pets with each visit and follow up calls, isn't this what's important, for us it is! IF YOU LOVE YOUR PET(S) and want them to have the same care you provide at home THEN I STRONGLY SUGGEST the, Westchester Animal Hospital EACH-AND-EVERY-TIME; they also have a 24 hour in-house staff assuring your pet(s) are cared for in the event overnight medical care is required and/or you choose to board your pet(s). I've at times had to call his emergency line after office hours and Dr. Jaio had no problems rushing to open his office to care for our pet(s) in need; we've also brought stray animals, even injured birds (for a small, very small fee) the animal is then cared for until a loving home is found. In addition, Dr. Jiao's humane care and obvious knowledge to tend an animal, his pricing is extremely reasonable and fair but we feel its priceless! I hope you find this information helpful and look no further for your family veterinarian.

5
★★★★★

I've been going to Dr. Jaio since I was a child with our childhood pets...and as an adult with my own pets, I WOULD NEVER CONSIDER TAKING THEM ANYWHERE ELSE! Yes, the facility is a house converted into a hospital (but properly converted I might add) and yes it's not the most posh, HOWEVER the sincere knowledge, care, devotion, time and love Dr. Jaio provides to each our pets with each visit and follow up calls, isn't this what's important, for us it is! IF YOU LOVE YOUR PET(S) and want them to have the same care you provide at home THEN I STRONGLY SUGGEST the, Westchester Animal Hospital EACH-AND-EVERY-TIME; they also have a 24 hour in-house staff assuring your pet(s) are cared for in the event overnight medical care is required and/or you choose to board your pet(s). I've at times had to call his emergency line after office hours and Dr. Jaio had no problems rushing to open his office to care for our pet(s) in need; we've also brought stray animals, even injured birds (for a small, very small fee) the animal is then cared for until a loving home is found. In addition, Dr. Jiao's humane care and obvious knowledge to tend an animal, his pricing is extremely reasonable and fair but we feel its priceless! I hope you find this information helpful and look no further for your family veterinarian.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Dr. Jiao is highly recommended ! He wears jeans...so who cares!.He is the kindest, most up to date, professional, courteous and CARES ! He loves animals and is the best Dr. God put to treat his animal angels on earth! his office is highly clean and sterile... he is growing his practice at a rather fast pace and his office/hospital is bursting at the seams due word of mouth new patients he is taking on!! God Bless You Doctor Jiao!!!!! ps-the girls are ladies and are on the extra phones due the overflow of new and existing patients...he wont say no to save lives and preven illness in our animal angels!!

2
★★★★★

Dr. Jiao is highly recommended ! He wears jeans...so who cares!.He is the kindest, most up to date, professional, courteous and CARES ! He loves animals and is the best Dr. God put to treat his animal angels on earth! his office is highly clean and sterile... he is growing his practice at a rather fast pace and his office/hospital is bursting at the seams due word of mouth new patients he is taking on!! God Bless You Doctor Jiao!!!!! ps-the girls are ladies and are on the extra phones due the overflow of new and existing patients...he wont say no to save lives and preven illness in our animal angels!!

Pros: Medically current/loving/caring

Cons: needs more community suport..hes the BEST Dr!

.

My cat Simba was near death this January from swallowing a very large amount of string. I sent him to be put down, but Doctor Jiao said give him a chance. Doctor Jiao worked on Simba for 1 week. Simba is now healthy and better than before. He kept me updated about his condition everyday. He is a REMARKABLE doctor. He really knows his business. Most of all I found him to be so caring and willing to help even if you couldn't afford it. Thank You soooo much for giving me my Simba back. GOD BLESS YOU!

2
★★★★★

My cat Simba was near death this January from swallowing a very large amount of string. I sent him to be put down, but Doctor Jiao said give him a chance. Doctor Jiao worked on Simba for 1 week. Simba is now healthy and better than before. He kept me updated about his condition everyday. He is a REMARKABLE doctor. He really knows his business. Most of all I found him to be so caring and willing to help even if you couldn't afford it. Thank You soooo much for giving me my Simba back. GOD BLESS YOU!

Pros: thumbs up all the way

.

The Dr. cares so much about the animals he treats and knows exactly what he's doing. My pets have been going there for years, I had to put down my dog a few years back and he came in on his day off to do it, the dog was in so much pain and so weak. Everyone there is also very friendly.

2
★★★★★

The Dr. cares so much about the animals he treats and knows exactly what he's doing. My pets have been going there for years, I had to put down my dog a few years back and he came in on his day off to do it, the dog was in so much pain and so weak. Everyone there is also very friendly.

Pros: Very friendly, caring people, wonderful vet

Cons: Parking isn't very good

.

This is the most unprofessional animal hospital I have ever been to! we walk in and the girls behind the desks are texting on their cell phones, no one says hello. The place looks unclean and very cramped. It was our first time there since we moved and they didn't ask questions about our cat or get to know her. It was very cold and clinical feeling. The doctor was wearing jeans and a shirt and didn't bother taking a history of our cat and didn't say goodbye when he was done, just said, Ok you're through, the exam was free just pay for the testing. The "hospital" is in a house that they turned into a hospital. Definitely a change from our professional hometown vet. When I called back for the tests, she took my number, said he'll call you and hung up. I felt bad for taking my new cat here.

1
★☆☆☆☆

This is the most unprofessional animal hospital I have ever been to! we walk in and the girls behind the desks are texting on their cell phones, no one says hello. The place looks unclean and very cramped. It was our first time there since we moved and they didn't ask questions about our cat or get to know her. It was very cold and clinical feeling. The doctor was wearing jeans and a shirt and didn't bother taking a history of our cat and didn't say goodbye when he was done, just said, Ok you're through, the exam was free just pay for the testing. The "hospital" is in a house that they turned into a hospital. Definitely a change from our professional hometown vet. When I called back for the tests, she took my number, said he'll call you and hung up. I felt bad for taking my new cat here.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Westchester Animal Hospital, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review