Hoyt Limo & Service Corp

★★★★☆
  • 2303 Astoria Blvd

    Long Island City, NY 11102

    Map & Directions
  • 718-204-5861

About Hoyt Limo & Service Corp

Categories
  • Limousine Services
Details
  • Airport Transportation
Hours
M-Su 24hr (Available 24/7)
Emails
  • hoytlimoservice@aol.com
Phones
  • Alt (718-204-5866)
  • Fax (718-204-6050)
Year Established
  • 1995
Keywords
  • Luxurious Rides
  • Transportation Solutions
  • Airport Transportation
  • Limo Services
  • Corporate Transportation
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Services
  • Luxurious Rides
  • Transportation Solutions
  • Airport Transportation
  • Limo Services
  • Corporate Transportation
Languages
  • English

Transportation & Storage

Transportation & Storage
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I called Hoyt Limo for a job this week because they are literally 1 1/2 blocks from my home and know my address (a big plus). I have used them before for pickups from my home, and they have been okay, but never for a pickup at the airport. This week, I requested that my son be picked up from an international (12-hour) flight at JFK, and for the driver to wait inside with a sign with his name on it. Hoyt gave me the slightly higher pick-up rate for an at-the-gate pickup, and they confirmed the driver would have a sign with my son's name on it (this is a common practice for some travelers in NYC and other airports, so I figured, Hoyt would have it down, no problem). However, as the evening wore on and I waited for my son, I realized that things were not going to plan. I called Hoyt and the dispatcher said, "Yes, our driver is waiting at the gate for your son." However, after 1 1/2 hours after my son's flight arrived, and four phone calls to Hoyt, I found out that their driver did not bother to wait inside the pick-up area, as Hoyt promised they would. How did I find out? The dispatcher and the driver both spoke to each other over loudspeaker in Spanish...I assume they thought I would not understand what was said between the dispatcher and the driver. What was said was - Dispatcher: "Are you waiting at the gate?" Driver: "No." Dispatcher: "The job called for you to wait at the gate." Driver: "What? No. I didn't know that!" The dispatcher then asked the driver, after 1 1/2 hours after the flight arrived and my frantic phone calls, to go inside and look for my son. My son, after waiting half an hour for the Hoyt Limo driver with a sign with his name on it, finally enlisted the help of a yellow cab to get home. The dispatcher at Hoyt tried to blame the whole incident on my son not answering his cell phone -- I reminded him that I heard, and understood, his conversation with the driver in Spanish. If the driver had done her job and waited inside, she would have earned her job that evening. The driver had been hired for the higher meet-the-traveler-at-the-gate rate --- NOT to sit inside the car, at another location outside of the terminal. What boggles the mind is...why didn't the Hoyt driver call the dispatcher to FIND OUT if the job required the driver to go inside the terminal? An hour and a half is an awfully long time to sit around and not check in with your dispatcher for clarity.

1
★☆☆☆☆

I called Hoyt Limo for a job this week because they are literally 1 1/2 blocks from my home and know my address (a big plus). I have used them before for pickups from my home, and they have been okay, but never for a pickup at the airport. This week, I requested that my son be picked up from an international (12-hour) flight at JFK, and for the driver to wait inside with a sign with his name on it. Hoyt gave me the slightly higher pick-up rate for an at-the-gate pickup, and they confirmed the driver would have a sign with my son's name on it (this is a common practice for some travelers in NYC and other airports, so I figured, Hoyt would have it down, no problem). However, as the evening wore on and I waited for my son, I realized that things were not going to plan. I called Hoyt and the dispatcher said, "Yes, our driver is waiting at the gate for your son." However, after 1 1/2 hours after my son's flight arrived, and four phone calls to Hoyt, I found out that their driver did not bother to wait inside the pick-up area, as Hoyt promised they would. How did I find out? The dispatcher and the driver both spoke to each other over loudspeaker in Spanish...I assume they thought I would not understand what was said between the dispatcher and the driver. What was said was - Dispatcher: "Are you waiting at the gate?" Driver: "No." Dispatcher: "The job called for you to wait at the gate." Driver: "What? No. I didn't know that!" The dispatcher then asked the driver, after 1 1/2 hours after the flight arrived and my frantic phone calls, to go inside and look for my son. My son, after waiting half an hour for the Hoyt Limo driver with a sign with his name on it, finally enlisted the help of a yellow cab to get home. The dispatcher at Hoyt tried to blame the whole incident on my son not answering his cell phone -- I reminded him that I heard, and understood, his conversation with the driver in Spanish. If the driver had done her job and waited inside, she would have earned her job that evening. The driver had been hired for the higher meet-the-traveler-at-the-gate rate --- NOT to sit inside the car, at another location outside of the terminal. What boggles the mind is...why didn't the Hoyt driver call the dispatcher to FIND OUT if the job required the driver to go inside the terminal? An hour and a half is an awfully long time to sit around and not check in with your dispatcher for clarity.

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They're fantastic. I use them every time I need to go to the airport or if a friend is visiting and they want a car back to the city. It doesn't matter if I make a reservation a day ahead of time or call last minute, they always have cars available. The drivers are courteous and you can even pay over the phone w/ a credit card. Highly reliable and highly recommended.

5
★★★★★

They're fantastic. I use them every time I need to go to the airport or if a friend is visiting and they want a car back to the city. It doesn't matter if I make a reservation a day ahead of time or call last minute, they always have cars available. The drivers are courteous and you can even pay over the phone w/ a credit card. Highly reliable and highly recommended.

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This car service is extremely reliable and safe. It takes you to your destination with professionalism and the rates are very good. You can reserve a car or one will pick you up at a moment's notice. The drivers are professional as well as the service is prompt and there isn't an address they can't locate.

I think they've been around for a long time without changing management which is a positive note and I can always count on them when I'm in a hurry to get somewhere.

You can also visit them at their base to receive your car pickup.

Give them a try!

5
★★★★★

This car service is extremely reliable and safe. It takes you to your destination with professionalism and the rates are very good. You can reserve a car or one will pick you up at a moment's notice. The drivers are professional as well as the service is prompt and there isn't an address they can't locate.

I think they've been around for a long time without changing management which is a positive note and I can always count on them when I'm in a hurry to get somewhere.

You can also visit them at their base to receive your car pickup.

Give them a try!

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Message from Hoyt Limo & Service Corp

For complete transportation solutions, rely on Hoyt Limo Service Corp. We have been providing exceptional car services since 1995. We offer luxury and comfort wherever your destination may be. Our car and limo services are available 24/7.

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