I trusted them with a precious stone and setting that had been in my family for years and they completely botched up the ring and the stone and refused to fix their mistakes. The owner was rude and abrupt. I also had a brand new ring sized to fit my finger and it took 4 times back and forth just to get it so it would fit and it still has loose stone and the work is nothing you would see from a legitimate jewelry store. They are helpful when they take your money but that's about it! I though going to this family owned business would be better than a corporate jewelry store but apparently they do not hold themselves accountable for anything other than making you pay and not standing behind there product or services. Don't trust them with anything that that you hold near and dear to you heart.
Posted 11/06/09 | Report Abuse
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i had my engagement ring done by them we found them very helpful finding a setting that would fit the stones we already had. the only problem i had was i told them i wanted my ring 1 size smaller than the one i was wearing they did not either write it down or forgot. anyway they did fix the problem and had it resized when it came in. so all went well. their service was very friendly.
Posted 08/24/09 | Report Abuse
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most helpful jewelry store i have ever visited ,thank you all for making my anniversay so special most helpful jewelry store i have ever visited ,thank you all for making my anniversay so special
Posted 08/08/09 | Report Abuse
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Located in the Newburgh Mall, this jewelery store is stock full of gold, white gold, silver and many other types of metal jewelry. The store is reasonably priced, for a jewelery store. The workers are always well dressed and willing to lend a helping hand. The jewelry is well made and sturdy.
Posted 01/11/09 | Report Abuse
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