East Side Inn

★★★☆☆
  • 201 E 24th St

    New York, NY 10010

    Map & Directions
  • 212-696-3800

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I've stayed at the Marcel twice now. The first visit was quite pleasant, hence the second stay. The first time there, I had a nice clean room, and not too much trouble. The one problem I did have both times was that if you book through Expedia or some other online service, they don't seem to have a clue and have to research it for an hour. I can deal with that, but my second visit, they only had a room in smoking left on the second floor. Fine with me since I smoke. I usually get non-smoking since they are often cleaner, but I figured it would be fine. The room was tiny, dirty, and had mosquitoes! When I told them and showed them the bites, they said sorry, but had no other room. The small and dirty I could deal with, but I've now got about 10 bites all over my body and face. I could hear the buzzing next to my ear at night! I've camped out and gotten less bites!

0
★☆☆☆☆

I've stayed at the Marcel twice now. The first visit was quite pleasant, hence the second stay. The first time there, I had a nice clean room, and not too much trouble. The one problem I did have both times was that if you book through Expedia or some other online service, they don't seem to have a clue and have to research it for an hour. I can deal with that, but my second visit, they only had a room in smoking left on the second floor. Fine with me since I smoke. I usually get non-smoking since they are often cleaner, but I figured it would be fine. The room was tiny, dirty, and had mosquitoes! When I told them and showed them the bites, they said sorry, but had no other room. The small and dirty I could deal with, but I've now got about 10 bites all over my body and face. I could hear the buzzing next to my ear at night! I've camped out and gotten less bites!

Pros: Nice location

Cons: Dirty, Small, and Mosquitoes

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We were a bit concerned about the size of the room after reading reviews on alternate websites, but I was pleasantly surprised. Our room was on the 8th floor-plenty of room for three people, and the double beds were comfortable. The shower leaked a little if you switched it to the rain head, but other than that no complaints. The staff was helpful and polite, and being in the union square area it was perfect for what we needed-not to mention the outrageous interior decorating of the rooms!

2
★★★★☆

We were a bit concerned about the size of the room after reading reviews on alternate websites, but I was pleasantly surprised. Our room was on the 8th floor-plenty of room for three people, and the double beds were comfortable. The shower leaked a little if you switched it to the rain head, but other than that no complaints. The staff was helpful and polite, and being in the union square area it was perfect for what we needed-not to mention the outrageous interior decorating of the rooms!

Pros: electric fireplace in lobby, super soft bathrobes, nice size room

Cons: shower leaked

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out of all the hotels in new york i get stuck with this one. it is tiny for one and if you are going to pay overpriced nyc hotel rates you might as well keep searching. no one at the hotel can give directions and the 5th floor smells like potroast.

1
★★★☆☆

out of all the hotels in new york i get stuck with this one. it is tiny for one and if you are going to pay overpriced nyc hotel rates you might as well keep searching. no one at the hotel can give directions and the 5th floor smells like potroast.

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It's a cute hotel, not too far from the some of the subways. I stayed here a few weeks ago and it wasn't too bad of a location. The people are very friendly. The rooms are clean but a little small, but I think that's probably normal for New York. The hotel has a nice comfortable feeling. I would definately stay there again.

5
★★★★★

It's a cute hotel, not too far from the some of the subways. I stayed here a few weeks ago and it wasn't too bad of a location. The people are very friendly. The rooms are clean but a little small, but I think that's probably normal for New York. The hotel has a nice comfortable feeling. I would definately stay there again.

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Nicely decorated with modern furnishings. Euro style hotel on the East Side. Undergoing construction but well worth the stay with reduced prices.

2
★★★★★

Nicely decorated with modern furnishings. Euro style hotel on the East Side. Undergoing construction but well worth the stay with reduced prices.

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Hubby And I took some time a couple of weekend agos and just stayed there for 2 nights. Its a nice hotel, the staff was very friendly and they were very helpful. The rooms are small and a liite drab.

4
★★★★☆

Hubby And I took some time a couple of weekend agos and just stayed there for 2 nights. Its a nice hotel, the staff was very friendly and they were very helpful. The rooms are small and a liite drab.

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I had a prepaid and confirmed reservation, yet I was turned away upon check-in at the front desk. Their excuses were vague and the staff attitude, apathetic. I assume that they had oversold the hotel and got a better rate for my room. A friend of mine had a similar experience, about 2 years earlier but I didn't heed her warning. I booked online through Expedia. I called the hotel to confirm my reservation directly, the very morning I was to check-in. The Marcel confirmed that yes, they showed me booked for 3 nights. When I arrived to check-in, the woman behind the desk informed me that they were "having problems with some of the rooms upstairs." I was told that they wanted to move me to another hotel, 30 blocks uptown. I'm still pursuing a refund through Expedia. This one is a real turkey. Avoid the headache.

0
★☆☆☆☆

I had a prepaid and confirmed reservation, yet I was turned away upon check-in at the front desk. Their excuses were vague and the staff attitude, apathetic. I assume that they had oversold the hotel and got a better rate for my room. A friend of mine had a similar experience, about 2 years earlier but I didn't heed her warning. I booked online through Expedia. I called the hotel to confirm my reservation directly, the very morning I was to check-in. The Marcel confirmed that yes, they showed me booked for 3 nights. When I arrived to check-in, the woman behind the desk informed me that they were "having problems with some of the rooms upstairs." I was told that they wanted to move me to another hotel, 30 blocks uptown. I'm still pursuing a refund through Expedia. This one is a real turkey. Avoid the headache.

Pros: none

Cons: incompetent, apathetic, poor karma

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Towels? - not 5 star plush. the a/c, heating - unit smelled like cigarettes-unplug it an extra blanket's enough.

For the price, the location, the Marcel is a find! Felt safe walking in the evening. Bodegas up the block. Street vendors with cool accessories around the corner. Moma theater and 6 train about four blocks down. The room was small, so are New York apartments. They put a duvet over the comforter- most places don't change the bedspread. The décor- stylish on a budget. Like finding a super cute outfit that wasn't expensive and makes you feel like a million! The hot water- short on a very late Saturday morning . I'd suggest any of my friends in their 20's -early 40's to stay here(they vary on income - not appreciation for a cool, safe place on a budget). Might spend extra to put moms some place more traditional.

2
★★★★☆

Towels? - not 5 star plush. the a/c, heating - unit smelled like cigarettes-unplug it an extra blanket's enough.

For the price, the location, the Marcel is a find! Felt safe walking in the evening. Bodegas up the block. Street vendors with cool accessories around the corner. Moma theater and 6 train about four blocks down. The room was small, so are New York apartments. They put a duvet over the comforter- most places don't change the bedspread. The décor- stylish on a budget. Like finding a super cute outfit that wasn't expensive and makes you feel like a million! The hot water- short on a very late Saturday morning . I'd suggest any of my friends in their 20's -early 40's to stay here(they vary on income - not appreciation for a cool, safe place on a budget). Might spend extra to put moms some place more traditional.

Pros: duvet on comforter, stylish, inexpensive

Cons: heating

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We didn't believe the previous negative reviews & we booked a room. You CANNOT make the mistake we did. When we arrived there was no heat, though that was fixed by check-in time. Then sure enough we had NO HOT WATER. The hotel gave my bfriend 2 different explanations & me a third. The jist of what we were hearing was that they never have water warming than luke warm.

Luckily we knew of the Crowne Plaza on East 42nd--while the location isn't ideal, the hotel & service is excellent.

0
★☆☆☆☆

We didn't believe the previous negative reviews & we booked a room. You CANNOT make the mistake we did. When we arrived there was no heat, though that was fixed by check-in time. Then sure enough we had NO HOT WATER. The hotel gave my bfriend 2 different explanations & me a third. The jist of what we were hearing was that they never have water warming than luke warm.

Luckily we knew of the Crowne Plaza on East 42nd--while the location isn't ideal, the hotel & service is excellent.

Pros: location

Cons: no hot water, tiny, bad service

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The Marcel hotel is far and away the single worst hotel I have ever encountered. First, a whole group of 20 of us were bumped from our rooms despite the fact that we called the day before to confirm. A couple of my friends got to keep their room so I had the honor of checking them out...they were horrendous. Unbelievably small, windows that don't open (making it hot and stuffy in the room), hard beds, crappy pillows, an obnoxious concierge...the list goes on and on. Do yourself a GIANT favor...stay somewhere else when in the big city. The Marcel is straight out of hell.

0
★☆☆☆☆

The Marcel hotel is far and away the single worst hotel I have ever encountered. First, a whole group of 20 of us were bumped from our rooms despite the fact that we called the day before to confirm. A couple of my friends got to keep their room so I had the honor of checking them out...they were horrendous. Unbelievably small, windows that don't open (making it hot and stuffy in the room), hard beds, crappy pillows, an obnoxious concierge...the list goes on and on. Do yourself a GIANT favor...stay somewhere else when in the big city. The Marcel is straight out of hell.

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This was such a nice place to stay when The Marcel opened a few years ago. Nice staff, clean rooms, a really good value. 2-3 years later it looks like 10 and more years would have passed. Check the room before you move in and ask for a non smoking room.

1
★★☆☆☆

This was such a nice place to stay when The Marcel opened a few years ago. Nice staff, clean rooms, a really good value. 2-3 years later it looks like 10 and more years would have passed. Check the room before you move in and ask for a non smoking room.

Pros: Nice neighborhood, Inexpensive

Cons: Unfriendly staff, Rundown rooms

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This hotel not only gave away my room which was held with a credit card on new years eve, but I had re-confirmed the day before! They tried to explain some policy which was outlined in the fine print only on their website. I would try to stay somewhere else if you have the choice. They really dont come off as very professional or even have a clue as how to satisfy their customers.

1
★★☆☆☆

This hotel not only gave away my room which was held with a credit card on new years eve, but I had re-confirmed the day before! They tried to explain some policy which was outlined in the fine print only on their website. I would try to stay somewhere else if you have the choice. They really dont come off as very professional or even have a clue as how to satisfy their customers.

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one would think that "no hot water" would be enough to damn a hotel, but the Marcel went further. although they've clearly made an attempt at some sort of design, it fails entirely: the custom furniture in the small rooms actually makes them feel even smaller, and the overhead lights glare directly into your eyes. Lots of other small defects, including a broken bathroom lamp and robe hook (not that there was a robe, of course), and a strange, most likely illegal extension cord/outlet hidden under the bed. To top it off, the front desk recommended a nearby Vietnamese restaurant, "L Annam", that was so bad it's _not even listed_ in Citysearch. But I did manage to amass a nice collection of Gilchrist & Soames micro-toiletries, including a lovely Shoe Polisher described as "for body and soul". Yeah, right.

0
★☆☆☆☆

one would think that "no hot water" would be enough to damn a hotel, but the Marcel went further. although they've clearly made an attempt at some sort of design, it fails entirely: the custom furniture in the small rooms actually makes them feel even smaller, and the overhead lights glare directly into your eyes. Lots of other small defects, including a broken bathroom lamp and robe hook (not that there was a robe, of course), and a strange, most likely illegal extension cord/outlet hidden under the bed. To top it off, the front desk recommended a nearby Vietnamese restaurant, "L Annam", that was so bad it's _not even listed_ in Citysearch. But I did manage to amass a nice collection of Gilchrist & Soames micro-toiletries, including a lovely Shoe Polisher described as "for body and soul". Yeah, right.

Pros: eurotrash

Cons: eurotrash, no hot water

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Stayed at the Marcel this weekend. The hotel is very modern. The bathroom needed a little work (door wouldn't lock) but well worth the rate of $125. The sheets were very comfortable. The lounge downstairs is great. Had some good sushi. I highly recommend it.

2
★★★★☆

Stayed at the Marcel this weekend. The hotel is very modern. The bathroom needed a little work (door wouldn't lock) but well worth the rate of $125. The sheets were very comfortable. The lounge downstairs is great. Had some good sushi. I highly recommend it.

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This is the second inexpensive boutique hotel I've visited in MurrayHill/Gramercy area and it has better amenities of the two (blowdryer, iron. ice). The breakfast of fresh bagels and OJ is nice. The bar has good drinks. The rooms are as small as in any NYC hotel, but these are especially shabby. There were little broken things here and there (door knob, robe hook, carpeting, iron, base moulding) but nothing that caused a bad inconvenience. We were on the 5th floor facing someone's apartment, so had no street noise, view or sunlight. Only 3 blocks from #6 train - very convenient. Avoid the free cappuccino machine -- it makes a gross, muddy concoction that no amount of sugar or foam can salvage. When we checked out, even though we confirmed that our 2nd night was also $99, they tried to charge us $130. It got settled OK, though.

2
★★★★☆

This is the second inexpensive boutique hotel I've visited in MurrayHill/Gramercy area and it has better amenities of the two (blowdryer, iron. ice). The breakfast of fresh bagels and OJ is nice. The bar has good drinks. The rooms are as small as in any NYC hotel, but these are especially shabby. There were little broken things here and there (door knob, robe hook, carpeting, iron, base moulding) but nothing that caused a bad inconvenience. We were on the 5th floor facing someone's apartment, so had no street noise, view or sunlight. Only 3 blocks from #6 train - very convenient. Avoid the free cappuccino machine -- it makes a gross, muddy concoction that no amount of sugar or foam can salvage. When we checked out, even though we confirmed that our 2nd night was also $99, they tried to charge us $130. It got settled OK, though.

 

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