Finger Lakes Waterfall Resort

★☆☆☆☆
  • 3835 NY-414

    Burdett, NY 14818

    Map & Directions
  • 607-546-7171

About Finger Lakes Waterfall Resort

Hours
Mon. - Sun. 24 Hours
1.0 2
Hi! Sign in to let us know how Finger Lakes Waterfall Resort was?
Write a Review
.

I was recenty in the finger lakes and on my way passed this resort I saw the resort was reopend, so we wanted to stop by and meet the new owners and see the place ( I run trips to the Finger Lakes for large Groups and a few years ago stayed here and loved it , then it was closed a few years). When I pulled in I was on my way to the office and was greeted by a very RUDE Young man who said this was private property and we had to get off . We informed him that we stayed here before and would like to look around to see whats been done to the place. he said we were taking up his parking lot and to get off . there wasn't a car in the lot , the place was dead and i can understand why if you treat all your cusomers like that.I Wonder why he teated us like that? It was like he was hiding something. we left right away . I run groups of 10 to 20 couples a few times a year to this area and make lodging reservations for all of them . I DEFINITELY KNOW WHARE THEY WONT BE STAYING!!!! I Know alot of people on the lakes and Never Have Been Treated So Rudey ... THEY WILL ALL HEAR HOW IGNERENT YOU ARE!!!

1
★☆☆☆☆

I was recenty in the finger lakes and on my way passed this resort I saw the resort was reopend, so we wanted to stop by and meet the new owners and see the place ( I run trips to the Finger Lakes for large Groups and a few years ago stayed here and loved it , then it was closed a few years). When I pulled in I was on my way to the office and was greeted by a very RUDE Young man who said this was private property and we had to get off . We informed him that we stayed here before and would like to look around to see whats been done to the place. he said we were taking up his parking lot and to get off . there wasn't a car in the lot , the place was dead and i can understand why if you treat all your cusomers like that.I Wonder why he teated us like that? It was like he was hiding something. we left right away . I run groups of 10 to 20 couples a few times a year to this area and make lodging reservations for all of them . I DEFINITELY KNOW WHARE THEY WONT BE STAYING!!!! I Know alot of people on the lakes and Never Have Been Treated So Rudey ... THEY WILL ALL HEAR HOW IGNERENT YOU ARE!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

You don't want to stay here. I stayed in one of the cabins and it was absolutely horrible. Believe me, save your money. It was dirty, the bathroom was awful. The shower was just a couple pieces of plastic stuck in a corner. You can see they are doing work, but the work is being done as cheaply as possible, clearly by someone who has no idea what they're doing. They hype it up to great, and let me tell you - you'll wish you had stayed someplace else.

1
★☆☆☆☆

You don't want to stay here. I stayed in one of the cabins and it was absolutely horrible. Believe me, save your money. It was dirty, the bathroom was awful. The shower was just a couple pieces of plastic stuck in a corner. You can see they are doing work, but the work is being done as cheaply as possible, clearly by someone who has no idea what they're doing. They hype it up to great, and let me tell you - you'll wish you had stayed someplace else.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Our cabins are exactly as stated on the website, they are rustic. Yes, they have a manufactured plastic shower unit. They are clean. He doesn't mention that the cabin has a comfortable king bed, new LCD HD TV, w/ cable, HBO CMX, a mini-frige, wi-fi. Since this reviewers' stay we have cut many trees expanding the view,widened the paths to the cabins, eliminating many sets of stairs put new AC/ heat units, 32" LCD HD TV's & newer furnishngs in the rooms as well as coffee makers & hairdryers. We have added a golf cart service to assist guests with their luggage to & from the cabins. We have added benchs for better seating at the lakefront. This reviewer should have told us that we did not meet his expectation. Though we are new owners of this facility,we have 15 years experience as innkeepers in the Watkins Glen area & would have happily found him more appropriate accomodations that fit his specific requirements. If you want a 4star resort, than stay at a 4 star resort. We aren't there yet.We are providing comfortable accomodations with a wonderful relaxing waterfall & lakefront experience. Don't base your opinion of us on this one review.You may miss out on a wonderful opportunity .
 

Wait, you're the expert.

If you've been to or used Finger Lakes Waterfall Resort, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review