Squires Family Clothing & Ftwr

★★★★☆
  • 193 Katonah Ave

    Katonah, NY 10536

    Map & Directions
  • 914-232-0212

About Squires Family Clothing & Ftwr

Hours
Mon. - Fri. 9am - 6pm;Sat. 11am - 5pm;Sun. CLOSED

Shopping

Shopping
More choices in Katonah:
Resultset_next

Ann Taylor Loft

650 Lee Blvd Yorktown Heights, NY

Resultset_next

Gap

65 S Moger Ave Mt Kisco, NY

4.0 3
Hi! Sign in to let us know how Squires Family Clothing & Ftwr was?
Write a Review
.

I just had a terrible experience with Squires. They had a sidewalk sale (final sale) and I saw a pair of shoes for my husband. I took a picture and after he assured me he liked them, I went to the ATM (cash only) and got the money. I obviously could not try the shoes on, in fact, I only saw the right shoe. The sales person got the second shoe, packed in in a box, put the box in the bag, and I left the store. Only later I realized that he never gave me any receipt. So, my husband was very excited when he saw the shoes.... until he put them on! The left shoe (that was not outside on display) was severely defective inside - the lining was all warped and sticking out, making the shoe impossible to wear. So, I took them back the next day (without the receipt). The guys was very reluctant to do anything, he didn't even check the defect of the shoe, told me it is NOT his fault and it is the final sale. As a "huge" favor he may give me the store credit. I told him that I never shop in the area (I was there to see my real estate agent) and I cannot use his credit. Any of my arguments that he sold me a pair of defective shoes were met this arrogance : "it is a final sale. it is clearly stated there!". I told him if he can give me the same pair but not defective, I will be happy. Of course, he didn't have another pair and he knew very well what he was selling. I ended up getting two pairs for my kids to get that money back. By the way, when I got in the car, I realized that he didn't give me the receipt again! So much for supporting local businesses! Never again I will step my foot into this overpriced, horrible customer-service place!!! I told the guy I will tell all my friends about this and he said :" as long as you tell the whole story (meaning how nice he was to give me the store credit), he is happy". So, here I am telling you the whole story, you make your own judgement!

1
★☆☆☆☆

I just had a terrible experience with Squires. They had a sidewalk sale (final sale) and I saw a pair of shoes for my husband. I took a picture and after he assured me he liked them, I went to the ATM (cash only) and got the money. I obviously could not try the shoes on, in fact, I only saw the right shoe. The sales person got the second shoe, packed in in a box, put the box in the bag, and I left the store. Only later I realized that he never gave me any receipt. So, my husband was very excited when he saw the shoes.... until he put them on! The left shoe (that was not outside on display) was severely defective inside - the lining was all warped and sticking out, making the shoe impossible to wear. So, I took them back the next day (without the receipt). The guys was very reluctant to do anything, he didn't even check the defect of the shoe, told me it is NOT his fault and it is the final sale. As a "huge" favor he may give me the store credit. I told him that I never shop in the area (I was there to see my real estate agent) and I cannot use his credit. Any of my arguments that he sold me a pair of defective shoes were met this arrogance : "it is a final sale. it is clearly stated there!". I told him if he can give me the same pair but not defective, I will be happy. Of course, he didn't have another pair and he knew very well what he was selling. I ended up getting two pairs for my kids to get that money back. By the way, when I got in the car, I realized that he didn't give me the receipt again! So much for supporting local businesses! Never again I will step my foot into this overpriced, horrible customer-service place!!! I told the guy I will tell all my friends about this and he said :" as long as you tell the whole story (meaning how nice he was to give me the store credit), he is happy". So, here I am telling you the whole story, you make your own judgement!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just had a terrible experience with Squires. They had a sidewalk sale (final sale) and I saw a pair of shoes for my husband. I took a picture and after he assured me he liked them, I went to the ATM (cash only) and got the money. I

3
★★★★★

I just had a terrible experience with Squires. They had a sidewalk sale (final sale) and I saw a pair of shoes for my husband. I took a picture and after he assured me he liked them, I went to the ATM (cash only) and got the money. I

.

Although Squires looks fairly small from the outside, it is packed with shoes and clothing. I was totally surprised the first time I went in there. They have a great selection of shoes in all sizes. I especially like their collection of Merrell shoes. The prices are fair and the staff is great.

5
★★★★★

Although Squires looks fairly small from the outside, it is packed with shoes and clothing. I was totally surprised the first time I went in there. They have a great selection of shoes in all sizes. I especially like their collection of Merrell shoes. The prices are fair and the staff is great.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Squires Family Clothing & Ftwr, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review