Dunkin' Donuts

★★★☆☆
  • 266 Saratoga Rd

    Scotia, NY 12302

    Map & Directions
  • 718-442-6630

About Dunkin' Donuts

Hours
Mon-Sun: 12am-11:59pm
3.0 1
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This DD has good service and friendly employees for the most part. I struggle with one employee who speaks a very broken English. He's very nice, eager to please and serve and always has a smile but the language barrier very often is a problem as you don't always tend to get what you ordered. I've explained to him several times what I would like and not like and while he remains friendly and professional it usually takes visuals for him to understand. This doesn't neccesarily turn me away from going here but given a choice between this DD and the one down the road a couple miles I go to the other. The difference between the two DD's tho is that the other location isn't open the same work day as the this location. I'm somewhat confused by the new location of a DD in the Mobil across the street from this location but do find that I'm visiting that one more and more now too just to avoid the language barrier.

3
★★★☆☆

This DD has good service and friendly employees for the most part. I struggle with one employee who speaks a very broken English. He's very nice, eager to please and serve and always has a smile but the language barrier very often is a problem as you don't always tend to get what you ordered. I've explained to him several times what I would like and not like and while he remains friendly and professional it usually takes visuals for him to understand. This doesn't neccesarily turn me away from going here but given a choice between this DD and the one down the road a couple miles I go to the other. The difference between the two DD's tho is that the other location isn't open the same work day as the this location. I'm somewhat confused by the new location of a DD in the Mobil across the street from this location but do find that I'm visiting that one more and more now too just to avoid the language barrier.

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