Morehead Auto

★★★☆☆

About Morehead Auto

Details
Hours
Mon-Thu 9am-8pm, Fri 9am-6pm, Sat 9am-5pm

Automotive

Automotive
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2.6 5
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We brought our car in to be traded towards a new car. They told us that our trade in had a $2000 problem and that they would only give us pennies for it. The car was only 5 years old. We ended up having to finance a new one and keep the old one. Turns out the $2000 problem that their mechanics told us about didn't even cost us $2 to fix. Now we have two car payments, two cars that frankly we don't want. We ended up having to settle for a lesser car due to the denied trade in. This was so wrong on their part. How can you confuse a blown head gasket versus crossed starter plug wires?? This place has caused such a hardship on us now in a time when life is hard enough...watch out.

2
★★☆☆☆

We brought our car in to be traded towards a new car. They told us that our trade in had a $2000 problem and that they would only give us pennies for it. The car was only 5 years old. We ended up having to finance a new one and keep the old one. Turns out the $2000 problem that their mechanics told us about didn't even cost us $2 to fix. Now we have two car payments, two cars that frankly we don't want. We ended up having to settle for a lesser car due to the denied trade in. This was so wrong on their part. How can you confuse a blown head gasket versus crossed starter plug wires?? This place has caused such a hardship on us now in a time when life is hard enough...watch out.

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I brought my car in to have a front wheel bearing replaced based on their diagnosis 2 day before. They quoted me a price. they called me a half hour after I dropped it off to tell me they ordered the wrong part and would get the correct one. they neglected to tell me that they also misdiagnosed and that the new part was considerably more money. I did not discover this until I picked up my car. This was deceptive and they offered nothing except an apology and they should have told me this info. Beware of their tactics.

1
★☆☆☆☆

I brought my car in to have a front wheel bearing replaced based on their diagnosis 2 day before. They quoted me a price. they called me a half hour after I dropped it off to tell me they ordered the wrong part and would get the correct one. they neglected to tell me that they also misdiagnosed and that the new part was considerably more money. I did not discover this until I picked up my car. This was deceptive and they offered nothing except an apology and they should have told me this info. Beware of their tactics.

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I contacted this dealer through their internet requesting a quote for a 2008 Civic. No one ever contacted me. When I called, I was transferred to a salesperson who called himself "Dan the Man" . He provided me with a decent quote. When I went to the dealer, they refused to match the quote I was given. They flat out told me that they could sell this vehicle for way over MSRP because people were willing to pay anything for a CIVIC. They were rude and I would never do business with them.

1
★☆☆☆☆

I contacted this dealer through their internet requesting a quote for a 2008 Civic. No one ever contacted me. When I called, I was transferred to a salesperson who called himself "Dan the Man" . He provided me with a decent quote. When I went to the dealer, they refused to match the quote I was given. They flat out told me that they could sell this vehicle for way over MSRP because people were willing to pay anything for a CIVIC. They were rude and I would never do business with them.

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I brought my car from Morehead Honda in July 2000 an Honda Civic they all been very nice and understanding. When ever I brouhgt my car to get looked at for any problems and if there,s no problem to fix they will let you know but if there,s something is the matter they will fix it for you the right way , I trust the guy,s working on my car. But I think the labor cost is a little to high but the work is great I never had any comments with the service what I recieved in the past five years I brought my car from . I just wanted to get more coupons for services that will be great...

PROS: They do a great job working on your car or truck and you can trust them.
CONS: Too high price in Labor Cost, need coupons for services for you car

5
★★★★★

I brought my car from Morehead Honda in July 2000 an Honda Civic they all been very nice and understanding. When ever I brouhgt my car to get looked at for any problems and if there,s no problem to fix they will let you know but if there,s something is the matter they will fix it for you the right way , I trust the guy,s working on my car. But I think the labor cost is a little to high but the work is great I never had any comments with the service what I recieved in the past five years I brought my car from . I just wanted to get more coupons for services that will be great...

PROS: They do a great job working on your car or truck and you can trust them.
CONS: Too high price in Labor Cost, need coupons for services for you car

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I had my Honda serviced a few times with this dealer. They're always polite, on time and the rates were reasonable. We moved here two years ago and feel more comfortable with these guys than with our previous dealer. They didn't overcharge for an unexpected problem we discovered, either. Service manager fully explained each and every one of the repairs. To this day, they continue to send discount coupons and keep in touch.

4
★★★★☆

I had my Honda serviced a few times with this dealer. They're always polite, on time and the rates were reasonable. We moved here two years ago and feel more comfortable with these guys than with our previous dealer. They didn't overcharge for an unexpected problem we discovered, either. Service manager fully explained each and every one of the repairs. To this day, they continue to send discount coupons and keep in touch.

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