1418 Kitchen Inc

★★★★☆
  • 1418 3RD Ave

    New York, NY 10028

    Map & Directions
  • 212-794-1080

About 1418 Kitchen Inc

Details
Hours
Mon-Fri: 10am-8pm

Food

Food
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There is a reason 1418 has been around for over 30 years. The food is terrific! Like all great chefs, Maria demands the best ingredients, presentation and accompaniments. Her clients are the most sophisticated diners in town and her loyal

3
★★★★★

There is a reason 1418 has been around for over 30 years. The food is terrific! Like all great chefs, Maria demands the best ingredients, presentation and accompaniments. Her clients are the most sophisticated diners in town and her loyal

.

The food is good but the owner and the customer service is a horror. We ordered Thanksgiving dinner for four people. The person taking the order refused to give an estimate, saying she "didn't know" how much it would cost. We thought nothing of it since similar dinners ran about $25-30 per head and we didn't think that it would exceed $50/head. That was our mistake. When we picked up the dinner, the price was well over $100 per head and the portions were tiny. When we took issue with the price and asked for an explanation, the owner went off on us like a bomb. She became abusive immediately, screaming at us at the top of her lungs and berating us in heavily accented English, calling us liers and cussing us out. She accused us of being "poor" and unlike her "millionaire and billionaire" regular customers. According to her, we were useless and worthless and she didn't need our business. All this, mind, just for asking why the prices were suddenly so high. After suffering the torrent of abuse, we just told her to calm down and have a nice Thanksgiving. But I will never return to this place ever again. There's lots of good food in NYC and the abuse just isn't worth it.

0
★☆☆☆☆

The food is good but the owner and the customer service is a horror. We ordered Thanksgiving dinner for four people. The person taking the order refused to give an estimate, saying she "didn't know" how much it would cost. We thought nothing of it since similar dinners ran about $25-30 per head and we didn't think that it would exceed $50/head. That was our mistake. When we picked up the dinner, the price was well over $100 per head and the portions were tiny. When we took issue with the price and asked for an explanation, the owner went off on us like a bomb. She became abusive immediately, screaming at us at the top of her lungs and berating us in heavily accented English, calling us liers and cussing us out. She accused us of being "poor" and unlike her "millionaire and billionaire" regular customers. According to her, we were useless and worthless and she didn't need our business. All this, mind, just for asking why the prices were suddenly so high. After suffering the torrent of abuse, we just told her to calm down and have a nice Thanksgiving. But I will never return to this place ever again. There's lots of good food in NYC and the abuse just isn't worth it.

Pros: Great Food

Cons: Abusive owner

 

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