New Fancy Eight Cleaner Inc

★☆☆☆☆

About New Fancy Eight Cleaner Inc

Personal Services

Personal Services
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Do not ever use this dry cleaner! We were regular and loyal customers for a long time (despite minor mistakes here and there), and brought in a lot of business, but the manager and tailor made a mistake with our clothing (sending back the same item multiple times without having done any tailoring, and charging us for it) and refused to rectify the error. The manager tried to tell me the item had been tailored, even though it was clear when I put it on that no tailoring had been done! What was most shocking was the utter lack of civility and disregard for neighbors in the community. This was literally only a matter of a $10 reimbursement for work not done and the manager refused, choosing instead to give up valuable business! There are too many other cleaners in the area, including on the same street, to ever go to this one again. I urge other local residents to make the same choice or risk rude, thoughtless service and a complete failure to actually do the job!

0
★☆☆☆☆

Do not ever use this dry cleaner! We were regular and loyal customers for a long time (despite minor mistakes here and there), and brought in a lot of business, but the manager and tailor made a mistake with our clothing (sending back the same item multiple times without having done any tailoring, and charging us for it) and refused to rectify the error. The manager tried to tell me the item had been tailored, even though it was clear when I put it on that no tailoring had been done! What was most shocking was the utter lack of civility and disregard for neighbors in the community. This was literally only a matter of a $10 reimbursement for work not done and the manager refused, choosing instead to give up valuable business! There are too many other cleaners in the area, including on the same street, to ever go to this one again. I urge other local residents to make the same choice or risk rude, thoughtless service and a complete failure to actually do the job!

Cons: Deceitful conduct, charging for work never done

.

I dropped off a wool sweater to be dry cleaned and when I picked it up it had holes. Owner told me that they were moth holes. I had just moved to a new apartment so I thought it was possible. A year later I picked up a cashmere sweater of my husband's (it was new; he had worn it only once) and AGAIN it was filled with holes. Owner tried to tell me that it was moths . . . only problem is, we were living in a different apartment!! (We never had any moths in either apartment, nor any holes in any other clothes). She refused to reimburse me for the sweater though I showed her the receipt. Needless to say I would never go back.

0
★☆☆☆☆

I dropped off a wool sweater to be dry cleaned and when I picked it up it had holes. Owner told me that they were moth holes. I had just moved to a new apartment so I thought it was possible. A year later I picked up a cashmere sweater of my husband's (it was new; he had worn it only once) and AGAIN it was filled with holes. Owner tried to tell me that it was moths . . . only problem is, we were living in a different apartment!! (We never had any moths in either apartment, nor any holes in any other clothes). She refused to reimburse me for the sweater though I showed her the receipt. Needless to say I would never go back.

Pros: Items are returned on time

Cons: The items have holes in them

 

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