Salon Hermitage

★★★★☆
43.1071 -77.5427
Map and Directions to Salon Hermitage

585-586-6880

3122 Monroe Ave

Rochester, NY

14618

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About Salon Hermitage

Categories
Hours
Sat: 9am-5pm, Tue-Thu: 9am-7pm, Fri: 9am-8pm

Personal Services

Personal Services
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Reviews 1 - 9 of 9.
.

I went as a new customer and had my hair cut and colored by Dean. It was an awesome experience. I had been looking for a new stylist for some time and I wanted a change, so I was a bit nervous. Dean is very friendly and made me feel comfortable right away. He explained what he was doing and educated me on many aspects of hair and hair care. He fixed a color fiasco I received from another establishment. The result was great color and a great cut - what I actually asked for! And he called me later in the week to make sure I was still happy! A follow-up call! Looking forward to my next appointment!

5
★★★★★

I went as a new customer and had my hair cut and colored by Dean. It was an awesome experience. I had been looking for a new stylist for some time and I wanted a change, so I was a bit nervous. Dean is very friendly and made me feel comfortable right away. He explained what he was doing and educated me on many aspects of hair and hair care. He fixed a color fiasco I received from another establishment. The result was great color and a great cut - what I actually asked for! And he called me later in the week to make sure I was still happy! A follow-up call! Looking forward to my next appointment!

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.

Very unhappy with the service received by Carol.
I had permanent eyeliner done by her last month. I called her 1 week after it was done telling her that I was not happy with it because you cannot even tell that it was done! I had this done so that I would not need to put eyeliner on at all, however, I still have to.
Carol told me that it would be another charge to have it "touched up". It's not a touch up! I just want it done correctly!

It's pretty sad that she refuses to make her clients happy. I am not trying to get something for free, I am just trying to get the service that I paid for.
I was very excited about having this done and I had hoped for a positive outcome.

2
★★☆☆☆

Very unhappy with the service received by Carol.
I had permanent eyeliner done by her last month. I called her 1 week after it was done telling her that I was not happy with it because you cannot even tell that it was done! I had this done so that I would not need to put eyeliner on at all, however, I still have to.
Carol told me that it would be another charge to have it "touched up". It's not a touch up! I just want it done correctly!

It's pretty sad that she refuses to make her clients happy. I am not trying to get something for free, I am just trying to get the service that I paid for.
I was very excited about having this done and I had hoped for a positive outcome.

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.

My first visit to this salon. I had cut and color done by Tiffany. Her recommendation for my color was perfect and she cut my hair expertly, to the style I requested. I am very pleased. Service was efficient and friendly.

4
★★★★☆

My first visit to this salon. I had cut and color done by Tiffany. Her recommendation for my color was perfect and she cut my hair expertly, to the style I requested. I am very pleased. Service was efficient and friendly.

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.

Not at all what I expected from a upscale Salon. Decor is nice inside.But the services were below standard. I had a manicure and my friend had a facial. Manicure table was not clean and nail tech was not too friendly. It was the worst manicure I have ever recieved.She never even pushed my cuticles back. My girlfiend said the facial was just mediocre. The esthetician didn't ever have her take off her top. The facial was just of her face and not her neck and chest area which she thought was weird. I will never go back!

2
★★☆☆☆

Not at all what I expected from a upscale Salon. Decor is nice inside.But the services were below standard. I had a manicure and my friend had a facial. Manicure table was not clean and nail tech was not too friendly. It was the worst manicure I have ever recieved.She never even pushed my cuticles back. My girlfiend said the facial was just mediocre. The esthetician didn't ever have her take off her top. The facial was just of her face and not her neck and chest area which she thought was weird. I will never go back!

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.

I got a bikini wax from Carol, it was very fast and only $20. She did great, I highly recommend her.

5
★★★★★

I got a bikini wax from Carol, it was very fast and only $20. She did great, I highly recommend her.

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.

I started going to Salon Hermitage a little over two years ago. Kristen cuts my hair. She does an excellent job and the price is very reasonable! I fully recommend going and Kristen will not disappoint.

5
★★★★★

I started going to Salon Hermitage a little over two years ago. Kristen cuts my hair. She does an excellent job and the price is very reasonable! I fully recommend going and Kristen will not disappoint.

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.

This is a very upscale salon on Monroe Ave across from Wegmans. My sister-in-law referred me and I haven't been disappointed. The woman that does my facials is excellent. She is very knowledgable and does a great one hour facial for a reasonable amount. I have not gone for any other service, although I know they offer a wide variety of services.

5
★★★★★

This is a very upscale salon on Monroe Ave across from Wegmans. My sister-in-law referred me and I haven't been disappointed. The woman that does my facials is excellent. She is very knowledgable and does a great one hour facial for a reasonable amount. I have not gone for any other service, although I know they offer a wide variety of services.

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1 out of 1 people found this review helpful.

Latest reviews from Citysearch.

.

upscale but definitely not pretentious. warm, friendly and courteous staff. prices are good and there is plenty of free parking. full-service salon. wonderful experience! highly recommended!

5
★★★★★

upscale but definitely not pretentious. warm, friendly and courteous staff. prices are good and there is plenty of free parking. full-service salon. wonderful experience! highly recommended!

Pros: warm atmosphere, service , location

.

Kristen Brickler is a brilliant colorist and hairstylist. She has an artistic vision and top-notch skills, and she always gives helpful tips for styling. The salon has a very down to earth staff, which is refreshing for an upscale Pittsford salon.

5
★★★★★

Kristen Brickler is a brilliant colorist and hairstylist. She has an artistic vision and top-notch skills, and she always gives helpful tips for styling. The salon has a very down to earth staff, which is refreshing for an upscale Pittsford salon.

Pros: comfortable, not aloof, highly skilled staff

Cons: sometimes loud

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