Jack & Rose Florists

I knew from the first moment that I contacted Jack & Rose that I was dealing with professionals. They first saw us after hours, Service anytime, and of course I understood that perhaps weekends were out. They were doing someone's wedding, as they would be doing mine! Prices were always reasonable, and as my mother said, if you add stuff on the price increases, as it does with the caterer, dj, photographer, no one works for free. As a professional that I am, I get paid by the hour, so as I put in more time I charge my clients accordingly. Well Jack & Rose put in alot of time with our wedding and "DID NOT" charge for any more time and attention. In fact it states on the contract that they NOT charge for any different flowers or colors or design. They were great!!!They produced any flowers that I wanted WITHOUT ANY CHANGE IN COST, its on the contract, and they were of such quality that they lasted all week. My mother cared for them, adding water til we got home from our honeymoon. As my friends and relatives called about the wedding, most of the calls were about the flowers. Thank you Jack & Rose. You are truly caring people and florists.

I wanted to take a moment to say that Jack & Rose has done a great great job on our wedding flowers.
Yes we added on product, but it was product that was "not" on the original request order when we booked. so therefore we wanted to order more stuff. this was my decision and i had changed my mind to add stuff to the church which I initially did not want, so they were so good about suggesting items that would not be expensive. i believe they are "not" about the money and they do have "excellent" customer service, I think by far, and I shopped around,(6 florists). I would book them again and again since they were with me at every point and returned calls immediately same day. I have never heard or met anyone who did not like their creativity and their fresh flowers and service. they also do one wedding a day for perfection. I highly recommend "Jack & Rose".they're so nice :)

We found Jack to be very patient as well as very creative in what we received. My daughter wanted one thing, my wife another. I, very smartly, stayed out of it, but Jack forged ahead with a brilliant compromise that made everyone happy. The flowers arrived on time, were fresh and looked beautiful. Could not ask for more
(except maybe a deeper discount).

I want to start by saying that I don't understand the negative reviews. Not to insult myself but I was totally neurotic about my wedding because I had to go through planning everything for my wedding from 300 miles away. Jack and Rose were great to me, my mother and law, and my bridesmaids who all at one point were in that shop taking care of things for me. Since I didn't know my exact number of tables when I booked, we did the contract for 13 with an option to extend up to 16 for the same price per table arrangement. We had originally had a mix of small and tall table arrangements which they willingly changed to all tall for no additional charge. They were up front and honest with me about what I wanted and if they thought it would work or not... and in the end... their recommendations were perfect. The sample they showed me was exactly what I got on the day of my wedding. I could not have asked for better service.

Not helpful at all, expected us to be fluent in Flower "lingo" without explanation. Not accommodating with the hours for appointments or easy to work with. They seemed to get annoyed at us when we needed to discuss our options as if we were wasting their time. The arrogance they seem to have about themselves was irritating. Very unprofessional and unable to deal with the public. Should have went with another florist that has better people skills.

I should have followed my intuition with this man, "Jack." From the very moment my Fiance and I decided to do business with Jack and Rose I felt very uneasy. My request for centerpieces for my wedding was very simple. I wanted a tall vase holding curly branches, with attached orange flowers (at least a dozen) and hanging votive candles. When my Fiance and I went in to view the sample at Jack and Rose this is what we saw. When we arrived at the reception hall what we saw were branches in short, half filled vases. The flowers were old and were multicolored (not orange), the water was dirty, and there were no votive candles hanging from the branches. Since returning from our Honeymoon I have made several attempts to speak with Mr. "Jack". He has yet to return my calls. I plan on settling the matter in court.

I just recently got married and we when we signed up we were expecting b/w 16-20 tables but the contract said 13 tables. So when we told them we needed to add, they said no problem you can add at anytime its no big deal. What they didn't say is we would have to pay a much much higher price and they went from A+ customer service to nasty and smug. One person went as far as complaining about putting gas in his luxury car which he pointed out to me. The flowers were decent but nothing special. We added 7 tables and it ended up costings us almost the same as 13 tables + the brides and bridesmates flowers combined. But they already had too much of our money to cancel. The story goes on and on

i have just gotten married and wish to tell all that this florist was over and beyond helpful! they were there every moment for me, always called me back whenever i left a message, and allowed me to order anything i wanted and helped me acquire these flowers for no charge!!! sure i eventually added on a few "items", but they were NOT on my original so i expected to pay for these EXTRAS, but they were reasonable and always very helpful and obliging. The day of my wedding i was treated curtiously, and service was great, delivered and set up perfectly, as i rec'd the prettiest, freshest flowers in the world! i am very happy and recommend them to the world :)

I used this shop for my wedding. They locked us into a contract and told us we could add anything we wanted, then charged us 3x what other shops would charge to add one bouquet and some church flowers. They also changed their attitude from helpful and kind to very mean once they got our money. DO NOT USE THIS SHOP!

This is the cutest floral shop! It recently moved to Woodbury road, but is located at the bottom of a hill, so the location is odd and the parking isn't that great. The floral selection is great and they always have beautiful arrangement. Staff is very helpful and knowledgable. Would recomend,