Animal Hospital Of Kent

★★☆☆☆
  • 1242 Route 52

    Carmel, NY 10512

    Map & Directions
  • 845-878-3030

Pets & Animals

Pets & Animals
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2.0 1
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I 've tried so hard to like Dill's as my neighborhood hardware store but it's impossible. They've got the laziest, untrained staff that I've ever witnessed running a store. I've been there by myself trying to load sheets of 3/4 ply on to my car without any help from the lumber yard staff as they watch me struggle. They won't lift a finger for you but they will stop you as you leave the yard area to count the sheets of plywood just in case you were stealing lumber. I've been given the brush off by store staff as they sort of half waved me towards a product I had questions about. Once, one of the Stanley Tool reps had to assist me when the Dill's staff wasn't interested in helping me find a replacement door sweep. I guess the Stanley Tool guy was A) embarrassed by the obvious lack of service despite an empty store and B) the staff showing a blatent disregard towards a customer looking for a Stanley product. I go out of my way to avoid this place but sometimes it's unavoidable. I'm aggravated almost every time. They seem to treat contractors okay (that's their main business) but treat the local handyman/woman like they are a mere annoyance.

PROS: Local, Convenient
CONS: Poor Staff, Poor Service

2
★★☆☆☆

I 've tried so hard to like Dill's as my neighborhood hardware store but it's impossible. They've got the laziest, untrained staff that I've ever witnessed running a store. I've been there by myself trying to load sheets of 3/4 ply on to my car without any help from the lumber yard staff as they watch me struggle. They won't lift a finger for you but they will stop you as you leave the yard area to count the sheets of plywood just in case you were stealing lumber. I've been given the brush off by store staff as they sort of half waved me towards a product I had questions about. Once, one of the Stanley Tool reps had to assist me when the Dill's staff wasn't interested in helping me find a replacement door sweep. I guess the Stanley Tool guy was A) embarrassed by the obvious lack of service despite an empty store and B) the staff showing a blatent disregard towards a customer looking for a Stanley product. I go out of my way to avoid this place but sometimes it's unavoidable. I'm aggravated almost every time. They seem to treat contractors okay (that's their main business) but treat the local handyman/woman like they are a mere annoyance.

PROS: Local, Convenient
CONS: Poor Staff, Poor Service

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