Northside Roofing

★★★★☆
Call Us First For Quality Roofing At A Reasonable Price
  • 541 Whitney Rd W

    Fairport, NY 14450

    Map & Directions
  • 585-381-1050

About Northside Roofing

Categories
Hours
Monday 8:00am - 5:00pm, Tuesday 8:00am - 5:00pm, Wednesday 8:00am - 5:00pm, Thursday 8:00am - 5:00pm, Friday 8:00am - 5:00pm, Saturday - closed, Sunday - closed

Home Construction & Remodeling

Home Construction & Remodeling
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4.0 2
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I purchased the GAF 50 year Golden Pledge warranty with this install. The warranty states that a GAF inspector will call to make arrangements to see the roof 4-6 months after the installation is complete. I never received this call. I called GAF and was informed they had inspected the roof about a month after the install and found an issue. They informed Sal about this electronically and said he never responded to it. I found this out 8 months after the installation. I've called Sal twice about this and he never returned my call.

The roof alone looks nice. I'm not sure what the issue is with it since GAF say's the issue is between them and Sal and they aren't alolwed to tell me. They said the issue isn't causing damage, but in order to have the golden pledge the install has to be done in a specific way. I'm under the impression that something minor isn't quite right.

GAF has assured my that I'm covered if anything does go wrong so I guess that's what really matters in the end.

One thing of note. Sal's crew has been told to discard anything on the roof (antenna's, satellite dishes, etc). I personally think they should ask before doing that, but it doesn't seem to be that way. If there's something you'd like saved make sure you mention it to him.

Update: I was informed by GAF that Sal has fixed the issue. Although I still have no idea what the actual issue was. It seems odd that it was somehow fixed over a period of time that I was working from home but at least it's done.

Update 2 (April 2016): I put an addition on my garage and called Sal back to see if he'd be willing to do the roofing since he did the original roof. He accepted the job and this experience went very well and the roof looks great. His guys were friendly and professional,

4
★★★★☆

I purchased the GAF 50 year Golden Pledge warranty with this install. The warranty states that a GAF inspector will call to make arrangements to see the roof 4-6 months after the installation is complete. I never received this call. I called GAF and was informed they had inspected the roof about a month after the install and found an issue. They informed Sal about this electronically and said he never responded to it. I found this out 8 months after the installation. I've called Sal twice about this and he never returned my call.

The roof alone looks nice. I'm not sure what the issue is with it since GAF say's the issue is between them and Sal and they aren't alolwed to tell me. They said the issue isn't causing damage, but in order to have the golden pledge the install has to be done in a specific way. I'm under the impression that something minor isn't quite right.

GAF has assured my that I'm covered if anything does go wrong so I guess that's what really matters in the end.

One thing of note. Sal's crew has been told to discard anything on the roof (antenna's, satellite dishes, etc). I personally think they should ask before doing that, but it doesn't seem to be that way. If there's something you'd like saved make sure you mention it to him.

Update: I was informed by GAF that Sal has fixed the issue. Although I still have no idea what the actual issue was. It seems odd that it was somehow fixed over a period of time that I was working from home but at least it's done.

Update 2 (April 2016): I put an addition on my garage and called Sal back to see if he'd be willing to do the roofing since he did the original roof. He accepted the job and this experience went very well and the roof looks great. His guys were friendly and professional,

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After getting a few quotes, we hired Northside Roofing & Carpentry to replace the old, damaged roof at our rental property. They did a great job at the lowest price we found.

4
★★★★☆

After getting a few quotes, we hired Northside Roofing & Carpentry to replace the old, damaged roof at our rental property. They did a great job at the lowest price we found.

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