Dapper Dan Professional Dry Cleaning

★☆☆☆☆
  • 52 Kellogg Rd

    New Hartford, NY 13413

    Map & Directions
  • 315-732-8501

About Dapper Dan Professional Dry Cleaning

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Personal Services

Personal Services
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1.0 5
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Terrible! thought I'd give Dapper Dan a try. I've heard their commercial for years and got a coupon so... big mistake! They had my jacket for 9 days and didn't even start work on it. After 6 days I began getting the run around that they couldn't find my coat, or didn't know what was going on with it. I was finally able to track down the owner on the 9th day and they said they hadn't started it because they didn't know what I wanted done with it! It was a 6 week old $350 coat! It was sent in for dry cleaning! I just had them sent it back and I will take it and all my business elsewhere- sheer incompetence.

1
★☆☆☆☆

Terrible! thought I'd give Dapper Dan a try. I've heard their commercial for years and got a coupon so... big mistake! They had my jacket for 9 days and didn't even start work on it. After 6 days I began getting the run around that they couldn't find my coat, or didn't know what was going on with it. I was finally able to track down the owner on the 9th day and they said they hadn't started it because they didn't know what I wanted done with it! It was a 6 week old $350 coat! It was sent in for dry cleaning! I just had them sent it back and I will take it and all my business elsewhere- sheer incompetence.

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Find a different cleaner! Maybe one that actually gets the garment clean....... Don't waste your money.

1
★☆☆☆☆

Find a different cleaner! Maybe one that actually gets the garment clean....... Don't waste your money.

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I took my husbands shirts since the price was good. After picking up the shirts my husband said they smelled worse than they had before we dropped them off. The shirts came back smelling of body odor and having stains that did not exist before we dropped them. The odor can be best described as mildew or vinegar. Awful experience. I told them the problem and the response was that the smell must be from the starch and they cannot guarantee the smell will be gone after laundering again. Waste of time money and they damaged our Express shirts that cost at least $50 each

1
★☆☆☆☆

I took my husbands shirts since the price was good. After picking up the shirts my husband said they smelled worse than they had before we dropped them off. The shirts came back smelling of body odor and having stains that did not exist before we dropped them. The odor can be best described as mildew or vinegar. Awful experience. I told them the problem and the response was that the smell must be from the starch and they cannot guarantee the smell will be gone after laundering again. Waste of time money and they damaged our Express shirts that cost at least $50 each

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They called me to tell me I had a shirt that has been there for a while. I no longer live there but my girlfriend was in town a week later and she was told my shirt was sent to a thrift shop??? The message they left me the week before said nothing about only having a few days to pick it up. I also called and spoke to someone who did not inform me my shirt would be gone in less than a week. Not only did they not have my shirt but the staff was rude to her and to me. Why even tell me the shirt is there if they were just going to get rid of it anyway? Do not trust your clothes with these people.

1
★☆☆☆☆

They called me to tell me I had a shirt that has been there for a while. I no longer live there but my girlfriend was in town a week later and she was told my shirt was sent to a thrift shop??? The message they left me the week before said nothing about only having a few days to pick it up. I also called and spoke to someone who did not inform me my shirt would be gone in less than a week. Not only did they not have my shirt but the staff was rude to her and to me. Why even tell me the shirt is there if they were just going to get rid of it anyway? Do not trust your clothes with these people.

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If you enjoy spending alot of money, ruining your clothes, and a rude owner than this is the place for you. This was the worst dry cleaning experience that I have ever had and would never recommend this place to anyone unless you like getting rust stains from their presses on your clothes, changing the color of a shirt that has been sent to the dryer cleaner more times than I can count,wrinkles from pressing clothes unevenly or bunched up and rude hostile owners who are unwilling to resolve the situation. I have never experience this type of service or lack thereof.. Would not wish this place on anyone

0
★☆☆☆☆

If you enjoy spending alot of money, ruining your clothes, and a rude owner than this is the place for you. This was the worst dry cleaning experience that I have ever had and would never recommend this place to anyone unless you like getting rust stains from their presses on your clothes, changing the color of a shirt that has been sent to the dryer cleaner more times than I can count,wrinkles from pressing clothes unevenly or bunched up and rude hostile owners who are unwilling to resolve the situation. I have never experience this type of service or lack thereof.. Would not wish this place on anyone

Pros: Nothing

Cons: Nasty Service, Dirty or Ruined Clothing, and expensive - Five Days to get clothes cleaned

 

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