Lake Isle Country Club

★★★★☆
  • 660 White Plains Rd

    Eastchester, NY 10709

    Map & Directions
  • 914-961-1905

About Lake Isle Country Club

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Food

Food
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4.0 5
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My mother, wife, brother and I attended Mother's Day brunch last year and it was an outstanding experience. Having such a great time we decided to have the whole family come this year my mother and wifes parents, my sister in law and her husband, and my brother.

What a nightmare this year 2013 turned out to be. We had a 1:30 reservation only to walk in and find most of the food stations decimated. Especially the dessert table, it was a mess. We in, no lesser terms, had no wait service. As we were sat we had one round of water. We asked for champagne, half the table was filled, and we were told they would come back with more. 10 minutes went by and still nothing. As the plates started piling up on our table this was the first occasion where I had to get up and go get someone to take care of our table. Someone came and cleaned up for us. My mother asked for a hot tea, and my father in law a coffee, which we waited `1/2 hour for. The only reason why we eventually got it, was yet again I had to get up and find someone to come to the table and re-take the order. No one paid any attention to our table at all, I was in most sense of the term our waiter for the day. We could not get water refills, champagne, or a clean table unless I got up and asked for someone to come over. I re-iterate we came at 1:30 when half of the outer room was empty, so it cannot be blamed on being too busy. All in all I must have had to find wait staff 6-8 times. Most of the time they were just standing at the drink prep area talking to each other and paying no attention to anyone.

This year was an embarrassment to my wife and I, because we had spent so much time telling her family how they would be blown away by the food and service at Lake Isle. They were blown away but by the incompetence, and inattentiveness of the staff. Needless to say they were extremely disappointed and it ruined a good part of our mothers day celebration.

I explained my distain to the hostess on my way out. Understood that the gratuity was included in the check, this is something we agreed to when making the reservation, but I absolutely felt sick paying any sort of gratuity to a staff that paid no attention to us. They deserved nothing less but $0 in my opinion. It was a disgusting experience, especially coming from a place like your club.

We expected more from your staff and the club, and were greatly let down.

1
★☆☆☆☆

My mother, wife, brother and I attended Mother's Day brunch last year and it was an outstanding experience. Having such a great time we decided to have the whole family come this year my mother and wifes parents, my sister in law and her husband, and my brother.

What a nightmare this year 2013 turned out to be. We had a 1:30 reservation only to walk in and find most of the food stations decimated. Especially the dessert table, it was a mess. We in, no lesser terms, had no wait service. As we were sat we had one round of water. We asked for champagne, half the table was filled, and we were told they would come back with more. 10 minutes went by and still nothing. As the plates started piling up on our table this was the first occasion where I had to get up and go get someone to take care of our table. Someone came and cleaned up for us. My mother asked for a hot tea, and my father in law a coffee, which we waited `1/2 hour for. The only reason why we eventually got it, was yet again I had to get up and find someone to come to the table and re-take the order. No one paid any attention to our table at all, I was in most sense of the term our waiter for the day. We could not get water refills, champagne, or a clean table unless I got up and asked for someone to come over. I re-iterate we came at 1:30 when half of the outer room was empty, so it cannot be blamed on being too busy. All in all I must have had to find wait staff 6-8 times. Most of the time they were just standing at the drink prep area talking to each other and paying no attention to anyone.

This year was an embarrassment to my wife and I, because we had spent so much time telling her family how they would be blown away by the food and service at Lake Isle. They were blown away but by the incompetence, and inattentiveness of the staff. Needless to say they were extremely disappointed and it ruined a good part of our mothers day celebration.

I explained my distain to the hostess on my way out. Understood that the gratuity was included in the check, this is something we agreed to when making the reservation, but I absolutely felt sick paying any sort of gratuity to a staff that paid no attention to us. They deserved nothing less but $0 in my opinion. It was a disgusting experience, especially coming from a place like your club.

We expected more from your staff and the club, and were greatly let down.

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I give this place 4 stars for the location but 0 (zero) stars for the rude personnel. And what's this about not being able to use the pool before 1:30 PM if you are a non-member? For $30 I should be able to use the pool when I want to.

3
★★★★★

I give this place 4 stars for the location but 0 (zero) stars for the rude personnel. And what's this about not being able to use the pool before 1:30 PM if you are a non-member? For $30 I should be able to use the pool when I want to.

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Lake Isle might not be on the water like Glen Island, but their location is great and the ballroom is beautiful. We dealt with Alan and he was extremely helpful. The cocktail hour was truly magnificent. We had sushi (which everyone loved) and a bunch of other great stations. I also loved the tropical drinks they served at the bar. For dinner I had the chicken and my husband had the salmon, both were great. The chocolate fountain was a big hit for dessert. Overall, the staff did such a great job that we didn't have to worry about anything. I received so many compliments from my guests. I would recommend Lake Isle to anyone looking for a great wedding without getting ripped off like so many caterers in Westchester!!!

5
★★★★★

Lake Isle might not be on the water like Glen Island, but their location is great and the ballroom is beautiful. We dealt with Alan and he was extremely helpful. The cocktail hour was truly magnificent. We had sushi (which everyone loved) and a bunch of other great stations. I also loved the tropical drinks they served at the bar. For dinner I had the chicken and my husband had the salmon, both were great. The chocolate fountain was a big hit for dessert. Overall, the staff did such a great job that we didn't have to worry about anything. I received so many compliments from my guests. I would recommend Lake Isle to anyone looking for a great wedding without getting ripped off like so many caterers in Westchester!!!

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We had my daughter's wedding at Lake Isle last summer - and it was just amazing. We had the cocktail hour outside on the beautiful terrace which overlooks the golf course.

The wedding party was in the crystal ball room and it was

3
★★★★★

We had my daughter's wedding at Lake Isle last summer - and it was just amazing. We had the cocktail hour outside on the beautiful terrace which overlooks the golf course.

The wedding party was in the crystal ball room and it was

.

I attended events at Lake Isle when I was in junior high and high school. I enjoyed the time and the events there. However, while looking for a place for my upcoming wedding and reception, I was totally turned off.

The staff was not very warm. In fact, one young woman was very cold and treated us as if we were invisible. She only said "Oh he's with someone else now." So we took a seat and waited. Other members of the staff didn't acknowledge for almost 45 minutes.

Then a nice man who was an assistant to the banquet manager, I believe, greeted us after seeing that we had been sitting there for a long time. He took us into an office, where we waited for about 10 more minutes.

I wasn't impressed with the banquet manager's approach - almost like a used car salesman. Not to mention, the layout of the reception hall was drab and you could see the highway from the dining room.

The food selection was boring and there wasn't much room for changes.

I expected A LOT more out of this country club.

PROS: Easily accessible, Price
CONS: Food selection, layout of rooms, unfriendly staff

2
★★☆☆☆

I attended events at Lake Isle when I was in junior high and high school. I enjoyed the time and the events there. However, while looking for a place for my upcoming wedding and reception, I was totally turned off.

The staff was not very warm. In fact, one young woman was very cold and treated us as if we were invisible. She only said "Oh he's with someone else now." So we took a seat and waited. Other members of the staff didn't acknowledge for almost 45 minutes.

Then a nice man who was an assistant to the banquet manager, I believe, greeted us after seeing that we had been sitting there for a long time. He took us into an office, where we waited for about 10 more minutes.

I wasn't impressed with the banquet manager's approach - almost like a used car salesman. Not to mention, the layout of the reception hall was drab and you could see the highway from the dining room.

The food selection was boring and there wasn't much room for changes.

I expected A LOT more out of this country club.

PROS: Easily accessible, Price
CONS: Food selection, layout of rooms, unfriendly staff

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More about Lake Isle Country Club

Lake Isle Caterers has over 25 years of experience catering Weddings, Bar/Bat Mitzvahs, Banquets, Corporate Events, Holiday Parties, Retirement Parties, and all types of Special Events.

 

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