Papillon Boutique

★★☆☆☆
  • 572 Pre Emption Rd

    Geneva, NY 14456

    Map & Directions
  • 315-789-6606

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2.4 5
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I got my wedding dress at Papillon. Some dresses were better deals than others, but the service provided was excellent. I really liked not having to drive very far.

4
★★★★☆

I got my wedding dress at Papillon. Some dresses were better deals than others, but the service provided was excellent. I really liked not having to drive very far.

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I've rented tuxes from here for a wedding and the staff was very helpful. They had all of the styles that the groom was looking for and made it easy for all of the out of town groomsmen.

4
★★★★☆

I've rented tuxes from here for a wedding and the staff was very helpful. They had all of the styles that the groom was looking for and made it easy for all of the out of town groomsmen.

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I have never seen such a place. Choosing this because it was centrally located for my large wedding party was my goal however after entering this place and interacting with the clerk was I wrong. Not only was she snobby but she had a baby with her the entire time. Tending to the baby was more important then tending to customers I guess. Not only was she unable to answer questions for us but acted like we were interrupting her when she was on her cell phone, tending to the baby, or just plain to busy to help us out. The dresses were jammed into the racks and sizing was difficult to locate. She was just plain rude and disrespectful I am glad we didn't purchase anything there. The owner better look for new help, if she treats all of the customers the way she treated us there wont be a store there.

0
★☆☆☆☆

I have never seen such a place. Choosing this because it was centrally located for my large wedding party was my goal however after entering this place and interacting with the clerk was I wrong. Not only was she snobby but she had a baby with her the entire time. Tending to the baby was more important then tending to customers I guess. Not only was she unable to answer questions for us but acted like we were interrupting her when she was on her cell phone, tending to the baby, or just plain to busy to help us out. The dresses were jammed into the racks and sizing was difficult to locate. She was just plain rude and disrespectful I am glad we didn't purchase anything there. The owner better look for new help, if she treats all of the customers the way she treated us there wont be a store there.

Pros: none that I can see

Cons: daycare or bridal salon

.

I recently went in the store to purchase a bridal gown. Yes this store presents itself well from the outside but once you get inside it is an entirely different story. The younger one of the 2 women that work there was to busy to help me. She was on and off her phone, busy with whatever, there was a young boy running around and just being disruptive. I have been to this store previously and the older woman, I recall her as Patty was very helpful, to bad she wasnt there that day because of this lack of service I will definately not be back or recommend ths store to anyone.

0
★☆☆☆☆

I recently went in the store to purchase a bridal gown. Yes this store presents itself well from the outside but once you get inside it is an entirely different story. The younger one of the 2 women that work there was to busy to help me. She was on and off her phone, busy with whatever, there was a young boy running around and just being disruptive. I have been to this store previously and the older woman, I recall her as Patty was very helpful, to bad she wasnt there that day because of this lack of service I will definately not be back or recommend ths store to anyone.

Pros: presents it self well from the road

Cons: staff is rude, disrespectful, and preoccupied with to many other things to assist you

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Stopped at several shops in this area and was turned off by the rudeness of the staff here. I was a 'bother' to them when i asked a simple question. the store is crowded and the selection looks like its been there for awhile. Heres another store that looks good from the road until you actually go inside. Nope, not for me.

1
★★☆☆☆

Stopped at several shops in this area and was turned off by the rudeness of the staff here. I was a 'bother' to them when i asked a simple question. the store is crowded and the selection looks like its been there for awhile. Heres another store that looks good from the road until you actually go inside. Nope, not for me.

Pros: nice looking on the outside

Cons: not so nice on the inside

 

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