Rebecca's Bridal Boutique

★★★★☆
  • 306 S Main St 3

    North Syracuse, NY 13212

    Map & Directions
  • 315-458-6833

About Rebecca's Bridal Boutique

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Hours
Tue-Thu 12pm-7pm, Fri 12pm-4pm, Sat 10am-4pm

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The bridesmaid dresses were ordered in the beginning of April and were supposed to be in at the end of June. It is now the end of July and the dresses are still not in! My cousin's wedding is the first weekend in August and all the girls still need alterations. According to the boutique, the dresses are stuck in customs which is not their fault. However, the attitude and disrespect from the women was uncalled for. We called multiple times to ask where the dresses were and it took 4 weeks for someone to actually call the manufacturer to ask where they were. They took no responsibility for giving us incorrect information about the arrival time of the dresses. The woman says July 23rd at the latest but with all the lies we have heard who knows if the dresses will come in at all. I will NEVER work with Rebecca's again.

1
★☆☆☆☆

The bridesmaid dresses were ordered in the beginning of April and were supposed to be in at the end of June. It is now the end of July and the dresses are still not in! My cousin's wedding is the first weekend in August and all the girls still need alterations. According to the boutique, the dresses are stuck in customs which is not their fault. However, the attitude and disrespect from the women was uncalled for. We called multiple times to ask where the dresses were and it took 4 weeks for someone to actually call the manufacturer to ask where they were. They took no responsibility for giving us incorrect information about the arrival time of the dresses. The woman says July 23rd at the latest but with all the lies we have heard who knows if the dresses will come in at all. I will NEVER work with Rebecca's again.

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Thank you Rebecca's Bridal for a wonderful shopping experince! Loved the small warm professional atmosophere! The owner was very knowledgeable and accomodating!! The rest of the staff was wonderful!! I felt that they were helpful but not overly assertive!! I would definately reccomend Rebecca's Boutique!!!

5
★★★★★

Thank you Rebecca's Bridal for a wonderful shopping experince! Loved the small warm professional atmosophere! The owner was very knowledgeable and accomodating!! The rest of the staff was wonderful!! I felt that they were helpful but not overly assertive!! I would definately reccomend Rebecca's Boutique!!!

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What else can I say but THANK YOU! I have looked everywhere and been to every bridal show in this area. Rebecca's staff was great! They helped we narrow down the style and were never pushy. The dress I found was lower than what I saw at another store down the street. Other stores were NOT helpful but pushy! They had to help me find dresses and had to help me put them on. Not Rebeccas. They understood the space I needed.

My mother's experience was fabulous too! She was made to feel comfortable and at home. Other stores were not nice to her at all since she was not your perfect size 6! They made her feel uncomfortable! When I met the staff from Rebecca's at on of the bridal shows, their personalities convinced me not to waste any more time with any other store.

My bridesmaids dresses arrived when they said they would and the selection was great. The staff was so helpful in picking colors and styles to fit every girl in my bridal party. I have stopped by on a busy Saturday and a weeknight. I now know why they are so busy on the weekends. Why would you waste your time going anywhere else. If you can't find it there, they are more than happy to help. Ifyou had a problem there, it was NOT the fault of the staff! I had NO problems and would ABSOLUTELY RECOMMEND THEM TO ANYONE!

It may look smaller on the outside but the customer service BLOWS THE COMPETITION AWAY! THANK YOU EVERYONE AT REBECCA'S! YOU MADE MY DAY A DREAM COME TRUE! Not all brides can say that (I know from experience not to trust anyone else with your special day!)

5
★★★★★

What else can I say but THANK YOU! I have looked everywhere and been to every bridal show in this area. Rebecca's staff was great! They helped we narrow down the style and were never pushy. The dress I found was lower than what I saw at another store down the street. Other stores were NOT helpful but pushy! They had to help me find dresses and had to help me put them on. Not Rebeccas. They understood the space I needed.

My mother's experience was fabulous too! She was made to feel comfortable and at home. Other stores were not nice to her at all since she was not your perfect size 6! They made her feel uncomfortable! When I met the staff from Rebecca's at on of the bridal shows, their personalities convinced me not to waste any more time with any other store.

My bridesmaids dresses arrived when they said they would and the selection was great. The staff was so helpful in picking colors and styles to fit every girl in my bridal party. I have stopped by on a busy Saturday and a weeknight. I now know why they are so busy on the weekends. Why would you waste your time going anywhere else. If you can't find it there, they are more than happy to help. Ifyou had a problem there, it was NOT the fault of the staff! I had NO problems and would ABSOLUTELY RECOMMEND THEM TO ANYONE!

It may look smaller on the outside but the customer service BLOWS THE COMPETITION AWAY! THANK YOU EVERYONE AT REBECCA'S! YOU MADE MY DAY A DREAM COME TRUE! Not all brides can say that (I know from experience not to trust anyone else with your special day!)

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First of all the owner of this boutique was so helpful and friendly. It was so refreshing to go dress shopping and walk into a shop where you are so welcomed and helped. I had stopped by a few others on the street and did not feel the same "warm" feeling. I felt the boutique was full of beautiful dresses and ample space for trying on. I like the customer service I received and the selection that was there. I definitely will be buying my wedding dress from Rebecca's and referring them to anyone I know that is getting married..

5
★★★★★

First of all the owner of this boutique was so helpful and friendly. It was so refreshing to go dress shopping and walk into a shop where you are so welcomed and helped. I had stopped by a few others on the street and did not feel the same "warm" feeling. I felt the boutique was full of beautiful dresses and ample space for trying on. I like the customer service I received and the selection that was there. I definitely will be buying my wedding dress from Rebecca's and referring them to anyone I know that is getting married..

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Looking for a wedding dress is a very stressful task!!! Not at Rebecca's. I should have known that from the start. Everyone told me to go there. Well thats where I should have started. Glad I ended up there in the end. What a professional place and very home like. They ordered a dress I saw somewhere else and at a much better price. I would recommend this place to everyone. They also helped with my bridesmaids and my mothers dresses. What a classy place and a great group of employees that are very helpful in every aspect. Thanks Rebecca's Bridal for everything!!!

5
★★★★★

Looking for a wedding dress is a very stressful task!!! Not at Rebecca's. I should have known that from the start. Everyone told me to go there. Well thats where I should have started. Glad I ended up there in the end. What a professional place and very home like. They ordered a dress I saw somewhere else and at a much better price. I would recommend this place to everyone. They also helped with my bridesmaids and my mothers dresses. What a classy place and a great group of employees that are very helpful in every aspect. Thanks Rebecca's Bridal for everything!!!

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Well, what more can I say then I went everywhere looking for that perfect dress. When I found it I had to have it. I figured lets go one more place to see. When I walked in to Rebecca's I felt like I was at a friend place. They were friendly and not pushing (unlike many of the other places I went to). I even was allowed to have friends help me instead of staff only who doesn't know what I am looking for. They did not not have the exact dress I needed but were able to order for me for hundreds less than that bigger store up the street. I also felt the dresses were much better quality than the mass chain. The employees were great. They were straight forward on when I needed to order my dress and my bridesmaid dresses. They even offered ideas on how to make the dress for my bridesmaids unique! The store is not overcrowded! The staff can help you design and decide on what style fits you best!!

I have recommended this store to all of my friends and they have all been completely satisfied with the customer service, price, and staff!!

What a great place to go. It makes me wonder why anyone would go anywhere else.

What more can I say than you have to check this place out and make it your FINAL destination!!! They treat you like friends and will help you SAVE MONEY!!! What a great place to go!!

5
★★★★★

Well, what more can I say then I went everywhere looking for that perfect dress. When I found it I had to have it. I figured lets go one more place to see. When I walked in to Rebecca's I felt like I was at a friend place. They were friendly and not pushing (unlike many of the other places I went to). I even was allowed to have friends help me instead of staff only who doesn't know what I am looking for. They did not not have the exact dress I needed but were able to order for me for hundreds less than that bigger store up the street. I also felt the dresses were much better quality than the mass chain. The employees were great. They were straight forward on when I needed to order my dress and my bridesmaid dresses. They even offered ideas on how to make the dress for my bridesmaids unique! The store is not overcrowded! The staff can help you design and decide on what style fits you best!!

I have recommended this store to all of my friends and they have all been completely satisfied with the customer service, price, and staff!!

What a great place to go. It makes me wonder why anyone would go anywhere else.

What more can I say than you have to check this place out and make it your FINAL destination!!! They treat you like friends and will help you SAVE MONEY!!! What a great place to go!!

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1 out of 1 people found this review helpful.

.

They were so friendly and not pushy at all. I felt like family every time I went in. I have ordered my gown and all of girls gowns and had no problems- we decided to get married 4 months after we got engaged so we could have our fall wedding. Even with such a short amount of time, everything arrived on time and they did a great job. They have a nice selection but if they don't have the one you love they will order it for you and at a way better price than I found anywhere else. Every wedding I have ever been in has been through them and I will continue to recommend them to everyone I know. Try them, you will love them!

5
★★★★★

They were so friendly and not pushy at all. I felt like family every time I went in. I have ordered my gown and all of girls gowns and had no problems- we decided to get married 4 months after we got engaged so we could have our fall wedding. Even with such a short amount of time, everything arrived on time and they did a great job. They have a nice selection but if they don't have the one you love they will order it for you and at a way better price than I found anywhere else. Every wedding I have ever been in has been through them and I will continue to recommend them to everyone I know. Try them, you will love them!

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1 out of 1 people found this review helpful.

.

I love everyone at Rebecca's. They bent over backwards to make my day the best. They didn't carry the dress I feel in love with but were able to get it through a service and get me the best price- I called everywhere and Rebecca's saved me several hundred dollars. All my friends have used them and have had great experiences. I will continue to recommend them to everyone. Thanks Rebecca's!

2
★★★★★

I love everyone at Rebecca's. They bent over backwards to make my day the best. They didn't carry the dress I feel in love with but were able to get it through a service and get me the best price- I called everywhere and Rebecca's saved me several hundred dollars. All my friends have used them and have had great experiences. I will continue to recommend them to everyone. Thanks Rebecca's!

Pros: best customer service

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I have been to Rebecca's for my wedding as well as 7 of my friend's / family's weddings. The service is always great. They actually know you by name. They have a buying service so even if you see a dress somewhere else, they can get it for you. I've been to the "other" places and you can not beat the service before and after the sale at Rebecca's. I will be going there again for another friend's wedding next fall. I guarentee they will remember me as soon as I walk in the door. I am excited to be going back because I know my friend will be in the best hands possible. Thanks Rebecca's for making the stressful time of planning a wedding much easier. GREAT JOB!!!

PROS: Very knowledgable and friendly staff.
CONS: None

5
★★★★★

I have been to Rebecca's for my wedding as well as 7 of my friend's / family's weddings. The service is always great. They actually know you by name. They have a buying service so even if you see a dress somewhere else, they can get it for you. I've been to the "other" places and you can not beat the service before and after the sale at Rebecca's. I will be going there again for another friend's wedding next fall. I guarentee they will remember me as soon as I walk in the door. I am excited to be going back because I know my friend will be in the best hands possible. Thanks Rebecca's for making the stressful time of planning a wedding much easier. GREAT JOB!!!

PROS: Very knowledgable and friendly staff.
CONS: None

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1 out of 1 people found this review helpful.

.

The quantity is very limited in this shop, but the salespeople were friendly. It seems like a huge space to have so few dresses. I felt that they could have easily fit a lot more dresses and give people more selection. A little pushy sometimes, but overall a good place to see what is available. I felt that unless you fell in love with a dress, it is easy to skip this shop.

3
★★★☆☆

The quantity is very limited in this shop, but the salespeople were friendly. It seems like a huge space to have so few dresses. I felt that they could have easily fit a lot more dresses and give people more selection. A little pushy sometimes, but overall a good place to see what is available. I felt that unless you fell in love with a dress, it is easy to skip this shop.

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